Smoothie Operator – The Pret A Manger Lie

So, here is another Pret A Manger lie.

Pret advertises free “unlimited”, yep, “endless” free smoothies on a monthly subscription.

Trouble is, not many shops do them for free. The reason I keep posting on Twitter is mainly 1. that shop Managers hate giving smoothies for free as they are expensive. Pret HQ comes up with all these freebie marketing, and shops have to foot the bill. 2. Baristas hate doing smoothies and frappes because they take too long to make. Pret staff are tested by weekly Mystery Shoppers if the service is within 60 seconds and if the drinks are served within a minute. Pret under-staffs to maximize profit, so oftentimes there is 1 barista doing coffee and 2 – 3 Team Members “busting” the queues that are lined up to the door. Hence, smoothies and frappes are an inconvenience to make, taking more than a minute.

But the list of excuses is long and typical: Ran out of smoothies, ice machine broken, not included in the offer, staff untrained and clueless, technical issues, subscribe process doesn’t work, email not recognized yada yada yada …

I worked at Pret, I know all the excuses “they” (management and HQ) want staff to give. “Technical” issues is always a classic!

Here are ONLY today’s complaints, there are many more from when the subscription went live.

A little slideshow on customer complaints, many screenshots are also underneath the slideshow. May need wifi to view slides. Due to the new WordPress editor, slideshow does not run automatically but has to be clicked manually:

The following shop ran out of practically everything! 😀

etc. etc. …

INSTAGRAM

FACEBOOK

Endless” blended smoothies:

This would go under false advertisement, no?

If many customers organize and swamp Prets at the same time like a flash mob, and show staff and especially Managers this false advertisement of “unlimited” and “endless” smoothies/frappes etc. – it should be interesting what may happen! Take a video camera y’all! 😀

.


.

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

NOTE: Since WordPress changed to a new editing system, some features may not work anymore. If this audio player doesn’t work please visit my MEDIA page where the old player still works.


Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger Seminar on Customer Service

In the spring of 2017 I still worked at Pret as a Team Leader of the shop floor (Floor Leader – FL) when Pret hired the prestigious London Barbican Center to hold a one to two week seminar on customer service. I can’t remember if it was two weeks, but certainly a whole week where Managers and Leaders from different areas where scheduled to attend.

The seminar theme was “Be Kind, Honest, Generous”. Pret did not hire the main Barbican hall, but several rooms upstairs including the Amphitheater. We were led through different rooms where presentations were held, like a video stream being shown on a hidden camera shoot that showed different shop staff member and the mistakes they made in customer service. I cringed at this because Pret already has a very patronizing, micromanaging Mystery Shopper scheme where weekly visits happen to test every shop on service, cleanliness, amount of products available etc. If shops fail, the whole bonus is lost. If they succeed everyone receives a bonus and / or an individual staff member can earn an extra up to £200 if they kissed the Mystery Shopper’s butt extra sweet!

A real Mystery Shopper report with the majority of the 32 micromanaging questions I put together on YouTube:

In a nutshell: Low-wage staff HAVE TO smile, chat, give eye contact etc. to present a “happy” image while in reality they are short-staffed, bullied to work fast, many are depressed, take pills or drink to cope with the daily stress. I myself was bullied during already traumatic bereavement, which I share at the bottom audio player interview on a podcast based in California.

Why am I writing about this? Why is this significant?

It was spring 2017 when Pret held this seminar for all Leaders in customer service. This was a year after Natasha Ednan-Laperouse’s tragic death from an unlabelled allergen (sesame) in a Pret baguette. But at the time I and my colleagues did not know about a customer having died, let alone TWO customers having died from hidden allergen in Pret products.

I learned like everyone else through the media in autumn 2018. And apart from being shocked, I was appalled that Pret did not only NOT tell us about this, but as a Team Leader whose job description also was health and safety, that I wasn’t even briefed or as much as HINTED to be more cautious and diligent about labelling and allergen!

Pret went full steam ahead with business as usual! Natasha’s mum points this out perfectly in about 0:20 into the video:

So, what did Pret do? Pret did a seminar on customer service and how to kiss butt for increased profit. We shop workers laughed about the theme of “be kind, honest, generous” as we knew Pret wasn’t kind, honest, generous. We knew how pretentious the company is and how we were pushed and drilled to present a happy image while being burdened down and lied to by management constantly. We were bullied on silly issues while important issues were ignored.

For example, in the seminar, in one of the rooms we were led through, a scenario was given where trans-sexual customers complained to Pret about being called “sir” when they were female or called “madam” when they were male or identified as a different gender. Or we simply made a mistake by accidentally addressing a customer the wrong way.

Tweet about the theme mentioning Sarah Bohn who’s part of Pret’s training department developing this seminar.

Sarah Bohn (red jacket) on a team-building trip.

I remember Lila Warren, (in above Tweet pictured on the very right – dark jacket/hair), one of the Development Managers from the training department, explaining in great detail that we should not call people sir or madam to not offend etc. I remember getting annoyed at this because Pret staff have one minute to serve customers or risk losing bonus and get fear managed. As a team member I myself served at LEAST about 500+ people in a 6 hour shift, especially when I worked in the morning coffee AND lunch rushes! The pace is so relentless as regular customers will know. The many Mystery Shopper questions that I listed in above YouTube slide show how staff are micromanaged and have to follow silly and unnecessary rules upon rules upon rules …

When a customer then looked male or female, we just simply were too busy, swamped with volumes of customers and work, and we were plainly exhausted from the same menial fake smiley tasks, then surely it cannot be a catastrophe to address a customer wrongly by MISTAKE. I did that a few times, apologized and even gave a free coffee.

YET! Pret did not see it important to hold a seminar on allergen and food labelling!

I write about Lila Warren on my blog as she was instrumental in my ordeal. In a nutshell, Lila Warren was tasked to give me a disciplinary when I spiralled into late night emailing to Pret after I was systemically bullied by Pret leadership under the watchful eye of the HR department. This had former CEO Clive Schlee call me his “late night girl”. I explain in detail in the audio player at the bottom.

Pret had no grounds to fire me. In fact Pret was worried that I’d go to court after what they put me through from the top down. I was offered 4 settlement offers if I resign and be silent about my ordeal. Three offers came while I worked at Pret refusing to resign, and the fourth offer came after I withdrew the court case that I filed against Pret. I withdrew as my dad just died at the time of preparing for the case. But as I declined all 3 money offers, Pret put Lila Warren on my case. And this was the most toxic and perverse thing Pret has done and that I’ve ever experienced in my life.

Lila claimed that she had a brother who died alone in his apartment and wasn’t found for days. Just like my brother. She gave me a disciplinary for emailing Pret, but then entered into private emailing and text messaging with me, which resulted in me getting fired. It was a vile plan that I still recover from today.

Pret A Manger being “honest, kind and generous”?

Yikes! It’s the typical PR stunt that Pret is so known for. Ignoring multiple customer warnings on labelling before AND after customers have died. Bullying low-wage staff and HQ staff to the point of suicide to maximize profit. Mainstream media is in Pret’s pocket and they like to ignore my writings, but steal from it for their own press articles.

More former and current Pret staff will stand up. Several lawsuits are coming up and Pret’s facade keeps getting cracked.

Just few of the many Pret staff reviews:


I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

NOTE: Since WordPress changed to a new editing system, some features don’t work anymore. If the below audio player doesn’t work, please visit my MEDIA page where it works and other articles are listed.


Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Escape From Pret – The Inedible True Story

How 2 executives got away with 2 customer deaths and what lessons Pret has NOT learned!

 

Vegetarians and Vegans eat Meat in Pret

Mislabelling continues

Just when you think nothing more ridiculous can happen in Pret, this happens:

2019-11-27 Chicken as Veggie sticker

Link to Tweet from 27.11.2019 – I responded to SCLFT that the real @Pret killed two people in Britain! And side note: a baguette for $8!!! No wonder former CEO Clive Schlee pocketed £30 million on bonus alone! But he left a legacy behind, where low-wage staff speak out bluntly in anonymity on Glassdoor & Co.

UPDATE: 25.02.2020 UK

“Vegan” Bircher muesli containing milk.

2020-02-25 Vegan milk Bircher

Link

And THIS happens: (I put the whole feed)

2019-12-01 Label1

Link

2019-12-01 Label2

Link

 

2019-12-01 Label8

Link

2019-12-01 Label3

Link

2019-12-01 Label4Link

2019-12-01 Label7

Link OOPS!!! Quickly get into DM to get out of the public eye! Too late!

 

And the gift that keeps on giving!

 

Ladies and Gentlemen,
welcome to the land of MILK & HONEY!

 

UPDATE: 10. Dec. 2019 – Pret USA again. And the usual response by the U.S. Twitter staff is very relaxed. People in the U.S. cannot DM Pret’s USA Twitter account. It’s like the U.S. side of Pret is cut off from the UK.

2019-12-10 Vegan label Milk ingredient

Link

UPDATE: 20. December 2019 Pret USA AGAIN!

2019-12-20 Pret USA label Clementine contains milk

Link

26. December 2019 Pret USA – Wrong Soup / Label … again

2019-12-26 Wrong soup Pret USA

Link

2019-06-30 44 staff 50 Clive

 

The issue of mislabelled products in Pret A Manger continues. It is 2019. Two customers have died, a third incidence was nearly fatal, and several in hospital from unlabelled allergen in Pret products, numerous customer warnings ignored before and even after deaths. Only after the deaths became public has Pret SLOWLY started to label products. But mislabelling products as well as placing products behind wrong labels continues.

Some customers who complain on Twitter assume that this is a one-off or rare problem…

NOTE:

A little reminder that Pret was cleared in New York in 2016 —>>> where a customer sued Pret after he suffered an allergic reaction ALSO to an unlabelled sesame product, the same allergen that Natasha Ednan-Laperouse died of from a London shop in 2016! Even though Pret won the case it did not give them any sense of urgency or a wake-up call to start labelling products! ONLY when customer deaths became public did Pret slowly implement labelling!

Also, Pret has now set aside £10 Million on legal fees for >>> food allergy scandal costs.

>>> Pret on trial after Celia Marsh’s death, who died from dairy traces in a non-dairy product.

UPDATE: November 2019

Vegan eats chicken 10th Nov.:

2019-11-09 Vegan eats meat

Link

2 customers in one day:

2019-11-08 Ham x2

@DizzyBrunette — & — @MissKLWalker

UPDATE: 24.10.2019

THREE wrong products in ONE day
customers have posted on Twitter even before the 2:30pm lunch end in Pret:

 

  1. Wrong Soup – Mislabelled: Mushroom Risotto label on Curry Soup:

2019-10-24 Wrong Soup

Link to a really great video!

 

2. Wrong Coffee – Milk instead black for dairy intolerant

2019-10-24 Wrong Coffee

Link

 

3. Wrong Toastie

2019-10-24 Wrong Toastie

Link

 

UPDATE: 12. October 2019 – Life-long Vegetarian eats mislabeled Tuna instead of Veggie Toastie

2019-10-12 TUna instead of Cheese toastie

Link to Tom Rache’s Tweet

 

2019-10-12 Tuna instead of Cheese toastie2

Link to his wife Julia Ramil’s Tweet

 

After I tweeted to Tom Rache & Julia Ramil with this blog entry I got a full shadow ban from Twitter, probably via Pret reporting me, which got my Tweets hidden for 24 hours and can only be viewed with direct link or via my Tweets and Replies page. This is to silence the systemic issue of mislabelling due to under-staffing:

LNG FUll Ban

 

UPDATE: 11. October 2019 – BACON instead of Beef

2019-10-11 Bacon instead of beef foccacia mislabel

Link

 

UPDATE: 11. October 2019 New York – Wrong soup label

2019-10-10 Wrong soup label

Link

 

UPDATE: 02. October 2019 – MEAT instead of Veg

2019-10-02 Meat Toastie NOT Veggie

Link

 

UPDATE 23. September 2019

2019-09-23 Soya sticker on dairy coffee

Link


2019-06-28 Religious eat Ham

Link

For the sake of time and not wanting to clutter my page with endless examples, here are just a few visuals that show that the problem of wrongly labelled products in Pret is a VERY common problem and continues to this day!

The main reason for this, from my experience having worked at Pret, is chronic under-staffing of low-paid workers who are often not trained well. They are pressured, rushed and pushed so much, they work in often cramped areas, that these mistakes keep happening.

2018-11-11 Tiny HFC area4

What is so beyond believe to me is, that in the UK even with two customer deaths, a third nearly fatal, numerous customer warnings ignored before AND even after people died… Pret goes full steam ahead, doing business as usual and gets away with it. In the U.S. it would hail a storm of class action lawsuits and the leadership would face prison! In the UK they put small business owners (often Indian or other with non-British background) in prison after 1 death! And rightly so, but Pret is too big, too rich and in my opinion, too white! Sorry, but I left my PC days behind long time ago!

In the UK people remain lulled in and want to believe the fairy tale that is Pret A Manger.

 

Illusion

 

Vegetarians, or people, who for religious reasons don’t eat pork, keep settling for an apology and cheap freebies from Pret.

So, here’s a visual again on how common this problem is. Just few of the many examples. I had to fix this issue countless times as a Team Leader. In my 10 years in Pret from 2008 to the end of 2017, I had to fix this on a weekly basis, sometimes several times a day!

The other issue also is that, even though the standard is in place to not mix items on one tray, due to lack of staff, rushed for time to not lose Mystery Shopper bonus, staff bake Mozzarella Croissants on previously used Ham Croissant Trays. They even sometimes put both together on one tray to safe time and washing up. This also happens with the sweet croissants and the danger of traces of nuts touching other items. Staff are not supposed to do this, but because they often even work overtime without pay, they stop caring. I had to deal with this many times as well, retrain, redo etc. etc. etc…… And again, I don’t even blame the low-paid worker here, because when they don’t finish their production in time, they are fear managed and scared to lose their job. So, anyone assuming that at times the Veggie product did not touch the Meat product, or wasn’t baked in the “juice” of the Ham or Meat product, think again!

People are fooled with the facade of Pret. But I emphasize again that Pret A Manger is a FACTORY behind the scenes, there is NOTHING “Lovingly made” as their stickers boast! There’s no time nor room for Love in Pret A Manger!

These visuals are only a selection, there is much more, and not everyone goes on Twitter with pictures:

2019-05-03 Ham instead of Veg croissant

Link to Initial Tweet

2019-05-03 Ham no veg

 

2019-04-21 Ham instead of Veg croissant2

 

2019-06-02 Ham in Veg croissant

Link

2015 Ham instead of Veg croissant

After TWENTY-NINE YEARS… This is 2015. Link to Tweet

This one is particularly misleading, because the Ham Croissant does NOT have a slice of tomato on top like the Mozzarella & Tomato Croissant has, to distinguish each other additionally to the labelling. So, in a rush the Hot Chef, or whoever put the croissants in the oven, added the tomato by mistake. OR they didn’t realize this was the Ham croissant, as in a frozen state they can look similar, although the Ham has black pepper on top, and the Mozzarella Croissant white cheese sprinkles. But again, due to rushing, these mistakes happen fast. From 2017:

2017-04-29 Ham instead of Veg with TOMATO on top

Link

 

2019-04-23 Veggie sticker on ham buttie

Link

2018-12-06 Ham instead of Brie Veggie Baguette

After TWENTY-THREE YEARS… Prosciutto instead of Brie Baguette

2018-11-30 Tuna instead of Ham toastie

A reversed problem: Tuna instead of Ham Toastie

To safe space… the Ham & Cheese Collage (Links underneath)

Ham Cheese Collage

30. Dec. 2017
03. Mar. 2018
14. Feb. 2017
11. Mar. 2018
24. Feb. 2018
24. Jan. 2018
10. July 2017
18. Feb. 2016
11. Dec. 2014
14. Sep. 2014
11. July 2017 Lifelong Vegetarian…

Commercial break: A little humo(u)r

2012 Ham Veg

2012

 

2018-03-05 Ham no Veg USA

USA 2018

 

2019-06-09 Ham no Veg

Link

… and so on…

A more extensive list on this problem also with soups wrongly labelled >>> “Ongoing Issues, hospitalization, mislabelling…” but I stopped collecting in Dec. 2018 as this is ridiculous!

Again this is due to UNDERSTAFFED Shops, rushed staff, and at times staff don’t understand English well, placing products behind wrong labels.

6th December 2019 trial started after Celia Marsh, the second customer died of a Pret product. LINK >>> Pret A Manger facces trial after allergen death.

What staff say anonymously on Review sites, YouTube, Twitter, FB and other websites:

NOTE: If the slide show does not run automatically, please delete amp/ from above URL and reload in order to view. Or click here.

JavaScript required to view slideshow. May not work on mobile devices without Wifi

This slideshow requires JavaScript.

Slideshow can be paused

 

 

The above slideshows are just a selection, the list goes on in Pret Staff Complaints

Clive Schlee “retired” in September 2019 but remains in the background as a non-executive director. This is his legacy he left behind:

2019-06-30 44 staff 50 Clive

June/July 2019 Glassdoor results

UPDATE: October 2019 – New CEO:

2019-10-02 Pano 38 26

 

May 2019:
TWO Pret Staff have died
>>> Link to Article

 


I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview

NOTE: Since WordPress changed to a new editing system, some features don’t work anymore. For the audio interview, please visit my MEDIA page where the old player still works.

©2020 expret.org

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

»Congratulations, everyone hates Pret«


New reviews on Glassdoor and Indeed. For lack of time I pick out one that gave me the chuckles!

It’s time to update the long list of staff complaints and video slides!

Link

More of the many reviews:

ISSUES on this PAGE … Ignore picture bug!



Pret A Manger Mystery Shopper report and why low-wage staff always smile so much and give freebies! In below YouTube slideshow the Mystery Shopper rewarded the staff member £100 for giving a freebie:


I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:


Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Video Killed the Pret A Manger

 

Well, not quite a video, but what they call “Lyric Videos” 😉

Many of my “lyric” videos are based on one particular review, with a poignant sentence that caught my eye! That one review/sentence then is accompanied by many other reviews along those lines.

»Worked into the Ground without Empathy«

 

Clive Schlee, Cry Me a River!

 

»Great Company in Risk of Ruin«

 

Mystery Shopper at Pret – Part 1

»Smile for the “Misery” Shopper«

 

Mystery Shopper at Pret – Part 2

»Pret A Clowns – Full Mystery Shopper Report« 2.1

 

»Hounded – The Sequel«

 

»Pret Air Maniac«

 

»Pret A Manger Reviews«

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger announces Employee Benefit CUTS

 

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Or click here: https://expret.org/2020/07/07/pret-a-manger-announces-employee-benefit-cuts

 

Thank you to Pret A Manger Employees for your courage to inform the public and colleagues! Join a Union!

After a video was leaked to me last week, which I passed on to the press, that Pret will make a bulk announcement on the “job situation” on 8th July, Pret made that shop closure and job cuts announcement to the press yesterday and further announcements to staff a few minutes ago today (07. July).

Pret’s announcement came via Zoom call again a day after telling the press.

The following cuts Pret is doing, apart from shop closures and job cuts among other things:

  • The shops that remain open will have a reduced number of Team Members (like always! LOL!)
  • No more paid breaks
  • The hourly Mystery Shopper bonus goes from £1 per hour down to 50p per hour
  • The 50% rebates on purchases outside working hours goes down to 25%
  • Full time contracted hours of 35 down to 28 hours for those who remain. No choice. And knowing Pret and their management style, it will be less than 28 hours. Good luck!

Please be aware that for the previous benefits, Pret front-line staff have to work twice for it.

And it wasn’t CEO Pano Christou making the announcement like he did in the leaked video. This announcement was made again via a Zoom session, but this time by a FEMALE regional Manager, as usual. Pano (like Clive Schlee) wouldn’t get their hands dirty like that. And as usual, they use a woman to face the music!

My thoughts among other things, but I won’t elaborate anymore: I’d rather have no staff discount but a paid break. Staff discounts still pull money out of employee’s pockets. Not to mention the free coffees/teas and 50% rebates to NHS staff recently and Pret raising money for homeless people while potentially putting own staff on the streets.

If people think that the previous benefits before the cut are generous perks, please know that Pret workers have to slave double for it. Pret had NO choice then to give a little more than the competition as the company is extremely micromanaging with a bullying culture. When people start new in Pret, they seem to get higher wage and benefits, but little do they know that they will 1. work double for it and 2. won’t get promotions for years! And now, they get so many cuts, unless they are desperate for a job, many may walk out now.

Only 3 of the many General Manager (GM) reviews on how employees are overworked, not paid for overtime:

2019-10-11 Showered with benefits in the beginning

Link

2019-08-10 No work life balance

Link

GM Horrible

Link

Some more of the many complaints:

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

 

©2020 expret.org


Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger – Company in Risk of Ruin

 

… Self-explanatory.

 

 

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

 

©2020 expret.org


Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Lawsuit vs Pret A Manger on Racism

2020-07-02 Lawsuit racism

Link

Pret Lawsuit Racism

Link

At the bottom of this page I highlight a few things that I also experienced in Pret’s bullying environment. I link to the full 19 page court document of this lawsuit.

In light of the police violence and the death of George Floyd, sparking worldwide anti-racism protests, some former Pret staff speak out on social media on Pret’s Black Lives Matter posts. The below Tweets are only those they care to post, not having checked Facebook, Instagram etc. The problem is bigger than meets the eye.

Former Employee Tweets:

2020-06-04 Racism in Pret

Link

2020-06-04 Pret racism

Link

2020-06-07 Former Pret staff NrmnFckngRckwll complaint 01

2020-06-28 Racism staff posts FB

Link

Customer Tweets:

2020-01-17 Customer complaint racism

Link

2020-03-19 Customer complaint racism

Link

Employee Reviews Glassoor / Indeed:

2020-06-01 Racist bullying review

Link > Birmingham, UK

2019-10-10 NY Strokes Folks

Link

2013 Racism Review

Link

2019-03-08 TL - Rasism Racism - RVW25061701

Link

An Italian review on racism:

Italian review racism

Link

A USA review on racism:

USA 2013 Review racist

GM slavery

Link

2018-10-02 Modern day slavery depression

TITLE 2018-10-18 Slave Company

2019-06-01 TM - Just Ugh Slave - RVW26426142 marked

TITLE 2017-06-15 TM NY - Workers are Slave - RVW15492936 crop

2014-11-11 Kitchen Prep NY - Horrible Overworked Slave Fired Fast - RVW5359199

etc. etc. etc.

There are countless more reviews and complaints on various platforms along the lines of racism, slavery, favouritism, discrimination etc., not just on Glassdoor and Indeed. But I just stumbled across a 2012 article by The Voice of two black employees who are very specific in describing their experience. And their experience sounds very familiar of the systemic bullying environment in Pret A Manger. The claim that Pret treated them as “slaves” is a very common complaint on Review sites and YouTube etc.

The Voice article

Link to The Voice article in 2012.

There’s a reason why Pret and its leadership have such poor scores on Glassdoor & Co, and why Cliver Schlee, former CEO, left with this legacy:

2019-06-30 44 staff 50 Clive

Glassdoor scores.

2020-07-01 Pano 40 37

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The above slideshow is just a selection, the list goes on in Pret Staff Complaints, including at Head Office and Management complaints, please scroll down to the screenshots in this article:

>> Caught in the Act Bullying at Pret A Manger.


>>> LINK to the Court document of the lawsuit
BATTLE v Pret A Manger.

2020-07-01 Court doc vs Pret racism

I’m aware that these are alleged accounts of Ms Battle. But I want to highlight a few things from my own experience with Pret and what I witnessed with colleagues. Please take the time to read the above 19 page court document. It really shows the systemic culture and hostile work environment which includes subtle bullying. Ms Battle’s experience though shows how hostile shops in the U.S. are, and many U.S. reviews keep saying the same thing over the years of favouritism, racism, bullying.

I want to highlight as well, that in the shops where I worked I never heard the N-Word, but I witnessed subtle racism and backbiting. As a Team Leader I always immediately spoke out against any form of discrimination against race, gender, sexual orientation etc. My colleagues knew that I won’t tolerate any form of discrimination. But there was always the subtle type of racism where a colleague for example complained about another Team Member and always felt the need to mention that they were Black. My response was “Why do you need to mention that they’re Black?” With that I never heard any more subtle comments from those who made mentioned like this. My Teams knew that I would not tolerate ANY form of discrimination. 

I also was contacted a few months ago by a then current Pret employee from the U.S. who complained to me about their shop mainly employing Hispanic workers. I immediately spoke up that I won’t accept racism. In hindsight as well, this may have been a mention of the 60 Broad St New York shop that Ms Battle from the lawsuit here worked at. But I don’t know this. And as the person kept ranting about Hispanic staff, I blocked them. Unfortunately I didn’t do a screenshot of the complaint, even though that complaint may still be there as it was made publicly on MY Facebook feed. But for the life of me, I can’t find it due to having blocked and can’t remember the Facebook account of the person! Oh well …

Page 6 of PDF document, point # 20:
“[Manager] Ramos also accepted and normalized the use of the N-word by Team Members.”
My comment: That’s why this became so aggressively rampant in several shops.

Page7 , point 23:
“Despite her complaint to Ramos, Plaintiff’s coworkers and supervisors continued to use racial slurs in her presence on a regular basis.”
Very typical Pret A Manger that complaints fall on deaf ears.

Page 8, point 25:
“After Plaintiff explained to her coworkers that she was offended by their use of racial slurs, they began to use it even more frequently in her presence.”
Yep, also typical in Pret. You raise an issue, and they do it even more.

Page 9, point 30:
“Ramos [Manager] did not discipline the Team Member for her use of racial slurs.”
Again, very typical Pret.

Page 9, point 31:
“Ramos initially cut Plaintiff’s hours below 30 per week in or around January 2018. When Plaintiff complained to Ramos that he had cut her hours below full time, he told her it was just for that week. Then it happened again the next week and the week after that.”
This is a CLASSICAL bullying tactic. Cutting hours down, no matter if the contracted hours are higher, and initially just saying that this would be temporary. I had that many, many times in Pret. One Manager even cut a whole week to ZERO, and that DURING the Christmas period in 2017 shortly after my dad came out of his coma! It is a classical attempt to make employees resign in desperation to leave this toxic environment.

Page 9, point 32:
“Plaintiff was also harassed and discriminated against in many smaller ways that cumulatively degraded the conditions of her employment. Another African American coworker named Destiny suffered many of these same indignities. By way of example, Plaintiff and Destiny were ordered by supervisors, usually Ramos, to take out the garbage a disproportionate number of times. This was especially remarkable because female workers at 60 Broad were not usually tasked with dragging the heavy trash bags to the garbage dump. Seeing Plaintiff dragging these bags to the garbage dump, the garbage man asked her, “What are you doing back here? I never heard of them sending a female to do garbage pickup.””
Bullying takes on many different forms including subtle harassment and unfavourable treatment being sent to do menial or degrading tasks repeatedly. I was ordered by a Manager once when I was the Team Leader IN FRONT of a 16 year old apprentice to stock up bananas!

Now I stocked up bananas, I cleaned the toilets and got my hands dirty as a Team Leader like everyone else. My colleagues knew that I didn’t shy away from menial tasks and that it was important to me that we worked as a Team and that if I as the Team Leader can clean the toilets, they can after some tried to talk themselves out of certain jobs. SO, doing these “menial” tasks wasn’t an issue for me whatsoever. But what this GM did was to systematically bully in very subtle ways, in front of others, in this case a 16 year old apprentice. It’s a classical bullying strategy as well, especially since this GM knew how hard I worked and how well I lead the Team for us to work together like clockwork and as a strong Team where no-one is more important than the other.

This Manager would do that with anyone he disliked or was upset with for whatever reason, not just with me. He would order us to do menial tasks and ordered this in front of staff. These were very subtle and passive aggressive bullying tactics, just to humiliate especially staff who were in position of leadership.

Page 9, points 33 & 34:
“On orders from Rosario and Ramos, Plaintiff and Destiny also made a disproportionate amount of deliveries during the winter when the weather was cold and it was snowing. … With reference to the menial tasks given to Plaintiff, a Team Member named Jasmine asked Plaintiff, “Why are they asking one person to do everything?””
Self-explanatory!

Page 10, point 37:
“The N -word was used pervasively by employees at those other Pret locations, as well.”
Systemic.

Pages 10 & 11 , points 38 & 39:
“… Burke [HR] said she was just there to deal with the hours issue, and that if Plaintiff had a different issue Plaintiff should call a hotline dedicated to dealing with complaints. 39.In or around early April, Plaintiff called the hotline to which the human resources representative had referred her. The call went to voicemail. Plaintiff left a voicemail during which she complained about her hours being cut and that her shop was “a hostile work environment.””
HR ignored Ms Battle’s complaint about racist slurs and did the typical thing Pret HR does, sending people away to call some hotline which goes to an automated voice mail only.

Page 11, point 41:
“Gregorio [HR] sent Plaintiff an email write-up that mischaracterized and/or omitted many of the issues Plaintiff raised. Notably absent from the write-up was any mention of racial slurs, including the incident Plaintiff told Gregorio about.”
Yep, typical Pret HR behaviour, leaving vital issues out and/or distracting from the main issues raised.

Page 14, point 55 & 56:
“On July 12, 2018 Plaintiff sent Gregorio an email in which she cited, among other concerns, her coworkers’ use of racial slurs and the lack of action taken in response to her prior complaints. She also mentioned that she had sent Ramos a text about her concerns and that he had not responded and refused to discuss her concerns. Faced with these explicit, written complaints, Pret lurched into action, albeit a kind both belated and insufficient.”
Once Ms Battle put her complaint in writing in an email, Pret suddenly responded, but insufficient of course.

In a lawsuit in 2010 in the UK a Judge ruled in favour of a former Pret worker who sued Pret for unfair dismissal. The Judge mentioned Pret’s HR hearings being quote, “fundamentally flawed”. The Judge further mentioned that the appeal’s hearings also were “fundamentally flawed”. This is a systemic problem in Pret since years as I have experienced and won’t change unless Pret is hit more seriously with high penalties. The peanuts Pret is always ordered to pay is a joke and doesn’t make them change the toxic foundation of this company.

Link to Tribunal Judge’s ruling on Pret’s flawed HR hearings, page 10 top check mark.

Page 15, point 57:
“In or around August 4, 2018 Gregorio sent Plaintiff a follow up email in which she shared the results of her investigation. Under the heading “Inappropriate Language” she confirmed that she was able to substantiate Plaintiff’s allegations that racial slurs are used in the shop. Under the heading “Hostile Work Environment” she confirmed that she was able to substantiate Plaintiff’s concerns…”
But only AFTER Plaintiff put her complaints in WRITING via email!

Page 15, point 58:
“Despite these findings, Pret did not terminate Ramos’s employment.”
Why should Pret fire him, they would have to fire the majority of the company!

Well done for Ms Battle with the cool name reflecting her fighting spirit to go all the way to court! In the U.S. it’s much easier to go to court than in the UK and Europe. Pret had to pay 4000 workers back TWICE after being sued in NY for not paying correct wages.

I explain in my interview in below audio player why I withdrew my court case against Pret. But I will never be silent about Pret A Manger’s toxic and corrupt work ethics behind their smiley PR facade!


I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

©2020 expret.org


Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger’s Micromanaging Mystery Shopper Scheme


I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Life is not worth living

 

for some it is, for others it isn’t

 

 

UPDATE: 23. June 2020

I struggle with suicidal thoughts and have been for a while since my brother died and the bullying I went through at Pret A Manger.

I have good days, and I have written a lot about my trauma and loss. Depression, anxiety, suicidal thoughts is like a mental cancer that I will fight.

If you are based in London and struggle with life or know someone who does, please reach out.

3 places I’d like to mention here:

Ambulant help by appointment only which I experienced from them, The Listening Place in Pimlico, London:

 

 

2. Maytree, a house in North London for people who are suicidal: Part of BBC documentary from 57:22 on.

 

3. And an actor, Joe Tranici, who recently was pointed out to me which is very helpful to know I’m not the only “crazy” person:

https://twitter.com/joetracini/status/1273649508052860928

 

 

.

A Sack of Potatoes in a Cotton Field

 

It weighs heavy on the rich

because poverty is a burden

while white cotton is more precious

than dirty green, yellow, brown-ish things

that is peeled before trying

hailing bullets

in the sun

©2020 poetrasblok.com

 

 


 

 

Questions to Lila Tighilt Warren #PretAManger

Dear Lila,

I hope you are well during this pandemic.

I am still alive and physically well, although mentally ruined and broken after what I went through with my brother’s death and what Pret put me through, including you gaslighting me.

As you may know, I wrote several articles about what you have done. But in case you missed it, here are two of several posts:

Counsellor Lila Warren — and  — Counselling with Lila Warren.

There is a reason why I gave both posts similar titles.

Both more or less saying the same thing about your “brother Zain”, and what you have done and allowed Pret to do via you.

For 2 years now I’ve been writing, blogging, tweeting about my trauma. For 2 years, on and off, I’ve searched if there is a “brother” named “Zain”.

And then, I came across Kader a few months ago.

He passed away.

Who was he? Your brother? A cousin? Or was he the uncle you mentioned? As you seem to have a large family, it’s all a little bit confusing.

A LaProvence.com Newspaper article about Kader Tighilt’s memorial.

I can’t speak French and did a Google translate, maybe you could correct any wrong translation:


»He left with praise, with thunderous applause, with looks bathed in tears too. The tears of all those who had gathered in town hall from the 15th-16th, yesterday, to say goodbye to Kader Tighilt, chief of the sports department, who died, at 53, of a terrible disease. The elected officials were there, from left and right, Samia Ghali, Patrick Mennucci, Daniel Sperling, Nora Préziosi, Jean-Marc Coppola, Henri Jibrayel, Clément Yana, Jean-Marc Corteggiani, the representative of the prefect also, of the Algerian consul . Kader belonged to the 15th-16th family but he was not from any chapel, subservient to any party, except that of the Republic.

His open, tolerant and always humorous speech had allowed him to gather. Among elected officials and at the bistro. Kader was an all-terrain personality. That is why there were 300 of them crowding in the garden of Villa Laplane where the elected officials rubbed shoulders with athletes, everyday friends and family, of course. A minute of silence launched the tribute ceremony, which was followed by the hymn, symbol of this Republic which he defended as a treasure.

His young son Faris recalled him in a speech full of courage, dignity and emotion: “He was a great man who was going to leave an immense void. We can be proud of the fight he fought. ” Samia Ghali, with whom Kader Tighilt worked, portrayed a man who, beyond ideas, will have marked the town hall with his personality:

“Your voice which surprised us at the Bar des Bons Vivants or at the Régali will be greatly missed.” Nearly an hour of sincere tribute to a man who has spent a too short life cultivating friendship. And to make the young disadvantaged in the northern districts smile. Kader Tighilt was buried in the Vaudrans cemetery, abandoning loved ones torn apart by grief, who nevertheless know that his image and his spirit will remain present in Saint-Louis, La Viste, at the Bar des Bons Vivants and in the town hall of the sector.

Where, without Kader, life will not be quite as before.«


End of translation.

Kader was a prominent figure in Marseille where you’re from.

And an English article about Kader Tighilt: https://www.smithsonianmag.com/travel/marseilles-ethnic-bouillabaisse-180191988

And a Tweet about a tribute after his death:

2015 Twitter Kader Tighilt

Link

Lila, remember the picture you had on your Pret work-phone? You had NO picture whatsoever on your private phone number, which is now your counselling number, the painted picture of which you said is a self-portrait by your brother Zain, whom you said died in his apartment and wasn’t found for days, just like my brother. I found the painted picture on Facebook profile of Samir Tighilt, who has this black and white photo of Kader Tighilt on it. Is Samir another brother? I can’t find Zain, though!

2020-03-13 Samir Tighilt zain

Facebook profile

And not to be mistaken for another Tighilt family, you, your brother Morad and your Husband/family Warren show up on Samir Tighilt’s friend-list. There is no “Zain” to be found, though!

2020 Lila Samir Tighilt

I searched for Zain Tighilt and after many Facebook profiles and articles found Kader Tighilt.

You had a painted self-portrait of your “brother Zain” on your work phone, but no picture whatsoever on your private phone. I think it’s clear now, why. I believed you that you had a brother who died similarly to how my brother died, you were very convincing! As I wrote already in the other posts that you are either a very good liar because of the way you described everything regarding death and your “brother’s” body, which I know from my brother’s death. If you lied, that makes you a bad person. But if this is true that you indeed had a brother named Zain who died alone in his apartment and wasn’t found for days, like my brother, then this makes you even worse than a bad person.

Maybe Kader’s middle name is Zain? But also looking at the date when Kader died and the date you gave me about “Zain’s” death, the dates don’t match. It’s all very confusing isn’t it? But it all makes sense in hindsight with your education, and being a Hypnotherapist, NLP practitioner and now Psychotherapist. You apply psychology the wrong way. You used psychology to manipulate, gaslight and plainly abuse because you couldn’t stand up to Pret.

Lila Warren BACP

Link

I mean, it is quiet something that Pret had to go through such length, and you to such abyss to get me out of the company. But you know, I keep raising awareness on Pret’s systemic bullying culture. But now from the outside. Did you read those reviews on Head Office? Have you left a review on Pret yet? I remember some of your words about top leadership …

Lila, do you know that I have a hard time now trusting people who are friendly and nice? Every-time someone is kind and interested in my story or life, I get paranoid thinking that Pret sent a “spy” to gaslight me again. You should not be a counsellor of any type! You are not fit to call yourself any type of counsellor. And sooner or later your abusive way will come to light with others as well.

You might be protected and shielded by family, Pret A Manger and the counselling bodies you’re under. But no amount of money or “education” will shield you from exposure. My blog will always be a thorn in your and Pret’s side.

With all respect and condolences, but it doesn’t matter to me anymore if you had a brother named Zain. But I care that the public knows how toxic, abusive, corrupt, exploitative and plain cowardly Pret A Manger is. And I will keep cracking Pret’s shiny and smiley facade. Pret can paint over the cracks like colouring a rotten egg with all the charity and freebie marketing. I will keep cracking it with a pen and paper, and a computer keyboard to expose the foul stench from its core!

I care that the public and staff, many of whom are brainwashed and desperate for a job like I was, know how Pret under Clive Schlee, Pano Christou and HR David Carter etc. victimize hardworking employees who call out wrong-doing. And how you, with your privilege and education have neither backbone nor values to do the right thing. You need to live with decisions of disgrace and horrific disrespect. You allowed Pret to step, and decided yourself to step on dignity. That’s on you Lila.

Right Thing Naturally

2019-06-30 44 staff 50 Clive

Glassdoor.com

2020-06-09 Pano 40 39

(Above header picture by: https://x-diotima-x.skyrock.com/3246454324-Kader-Tighilt-un-Homme-bien.html)


I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

©2020 expret.org


Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Love people

 

white lala land

 

 

 

There’s a god

just for the whites

he’s got blue eyes

and blond hands

to heal

those who are too dark to recover

 

He’s a carpenter

with splinters in his fingers

long gone

and than there is

a voice

 

 

 

 

 

#Colorblind – “Let’s change the world”

 

Al Sharpton’s eulogy has so many amazing metaphors that will have you discover things in time to come.

Let’s hope Lady Justice is colorblind!

“He died because there has not been the corrective behavior that has taught this country that if you commit a crime, it does not matter if you wear blue jeans or a blue uniform you must pay for the crime you commit.”

– Al Sharpton for George Floyd memorial.

 

“Let’s change the world”

– Gianna Floyd

 

 

Sir, I Was Born here

 

I don’t like the hashtag #BlackLivesMatter

It’s like reminding us what comes naturally:

Water matters, Air matters, Love matters, Food matters, the Moon matters … it’s like saying a no-brainer is thawing out.

 

 

What makes people stand up for justice is not justice …

It’s a VISUAL

 

It’s shocking

It exposes the SYSTEM!

 

Sh!t, we SAW it!

What now??!

 

HOW can we look away now?!

 

What do we do once it’s on CAMERA?

 

We saw a knee crushing on a neck

 

But we SAW it before!

And we SAW it again!

And again

And we saw it!

and saw IT!

 

We heard the pleas.

We saw the police.

But we heard it before

So many times!

 

We read about it during breakfast

while cracking an egg

squeezing an orange for juice not justice!

 

It happens every day

behind facades

in jails to innocent people

and to the guilty

of course

 

on the streets

 

in the dark

 

in bedrooms

 

in broad daylight

 

in boardrooms

 

and courtrooms …

 

(C) 2020 poetrasblok.com

 

#JusticeForGeorgeFloyd

#JusticeForBlackLives

 

We say we’re not like them
A generation ago
We came on the same ships we were hidden below

We came seeking protection
Away from the strife
Away from the struggles and the hardships of life

I’m not an incomer
My parents were ghosts
Sir I was born here
So where would I go?

There’s ghosts on the motorway
The world is on fire
There’s ghosts on the sandflats as the water gets higher and higher

There’s ghosts in the brothels
Behind thick stony walls
There’s ghosts and their children in prison food halls

I’m not an incomer
My parents were ghosts
Sir I was born here
So where would I go?

© Adem Ilhan, LAU

 

 

 

#BlackLivesMatter #WhiteLivesShatter

 

… yet again!

 

White police crime, racism, hate … needs to stop!

 

 

2016 Documentary on the founding of #BlackLivesMatter

2020 is just a continuation and a LOUDER cry for justice!

NOTE: This is a documentary, from 2016, (and I watched the whole piece!), there is NOT ONE MENTION of Obama in this piece.

Where was Obama when his folk got killed on the street?

The love for money and power and recognition, the safety of riches … kills people.

 

 

 

Grief is No Thief

 

I pondered a lot about Emily Dickinson’s grief poems, especially one particular phrase: “grief is a thief”.

But to me grief is not a thief.
Premature death is.

Grief is just breathing out what death breathed in.

Grief is a gift, that helps unclutter the traumatic mess I find myself in.

Grief is no thief, it gives ground to the bottomless pit I keep dropping in, even though the ground is murky and dark, slippery slopes as far and wide as your eyes can see.

I keep sinking in, swallowed by tangible mud, being pulled down and I FEEL it and the darkness and the resistance to drown, and I fight this nonsense. No sense to taking life like that.

I’m an alien in a human land. I lost my way. But I grieve.
I grieve because I’m alive.
Life is no thief. Death is.
Grief is just breathing in and out a breathless life.

Grief is a gift because it tells me I’m alive.
Death is the thief that stole life!

Grief is that gift that let’s me feel the suffocating mud. Just about.

Life IS unfair
Good people DO die
Young people DO die
Bad people DO absolutely live long and die peacefully in their sleep … where’s the thief here?!

Grief sucks, but it is just a result of life breathing out what death took in.

Yeah death, you won again.
You came and took.
You didn’t ask permission
And guess what, now I won’t answer your non-asked permission to thieve!

But one thing you can’t do, you can’t steal my grief, because that’s mine un-apologetically, you fucker!

©2020 poetrasblok.com

 


 

#793, c. 1863 Emily Dickinson

Grief is a Mouse —
And chooses the Wainscot in the Breast
For His Shy House —
And baffles quest—

Grief is a Thief — quick startled —
Pricks His Ear — report to hear
Of that Vast Dark —
That swept His Being — back—

Grief is a Juggler — boldest at the Play —
Lest if He flinch — the eye that way
Pounce on His Bruises — One — say — or Three —
Grief is a Gourmand — spare His luxury —

Best Grief is Tongueless — before He’ll tell —
Burn Him in the Public Square —
His Ashes — will
Possibly — if they refuse — How then know —
Since a Rack couldn’t coax a syllable — now.

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

 

©2020 expret.org


Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Don’t Drink Bleach – Julie & Buddy Miller

 

Public Service Songs vs. Coronavirus
Musical heroes Julie and Buddy Miller, y’all

 

»Concerning Bleach«

Don’t, don’t, don’t drink bleach
It will kill you and you will be dead
Don’t, don’t, don’t drink bleach
No matter what the president said

In the president’s mind something malfunctioning lurks
But yours is a fine mind and everything works

So don’t, don’t, don’t drink bleach
It will kill you and you will be dead

Don’t, don’t, don’t drink bleach
No matter what the president said
Don’t drink bleach
it’s bad and it hurts

See if the president would try it first
Don’t, don’t, don’t drink bleach
It will kill you, and you will be dead

— Buddy and Julie Miller

 

 

»Stay Home«

 

.

 

On ‘Toxic Positivity’

Another brilliant post on the subject:

https://wp.me/p3z45x-sO

What is…Toxic Positivity?

Worth a read.

https://wp.me/p8DroA-vV

NHS Mental Healthcare Doesn’t Exist

 

I found a video on YouTube about someone’s experience with the UK mental health system during bereavement and other issues.

I can more than underline his experience. People in the U.S. or Germany don’t believe me how IMPOSSIBLE it is to find help. My own odyssey through the mental health system I don’t want to list anymore like I did before as I feel like a failure and have even been “victim blamed” by a Psychologist last year.

With the Covid-19 pandemic, thousands of bereaved and traumatized families and medical workers, this will get even worse!

I don’t want to say too much, just let this video share:

 

 

Just a few articles on the Government cuts since 10 years:

From The Independent:
>>> Mental health trusts left with less funding than 2012 due to government cuts

From The Guardian:
>>> Number of NHS beds for mental health patients slumps by 30%

From Keep Our NHS Public:
>>> Austerity and NHS cuts: wrecking our mental health

 

NHS cuts

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

©2020 expret.org


Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Lived Bereavement

A re-blog that I want to leave uncommented. No words needed.

https://wp.me/p1OFt4-123

Self Sabotage: Living with PTSD

I re-blog this because it is important. I have been on the UK mental health waiting list for therapy for 3 years now and haven’t even been diagnosed yet. But I believe I suffer PTSD or even C-PTSD with the double trauma of my brother’s complicated death AND having been bullied in Pret.

I sabotage myself now in pain and not wanting to go on.

I’ve lost hope, and now with the worldwide trauma of the virus. I keep holding on to my mum’s survival.

Podcast:

> https://www.spreaker.com/user/geerishramgolam/self-sabotage-series-post-traumatic-stre <

Geerish, MBSR Practitioner, Yoga therapist, MED

Trapped inside your head

The podcast talks about what it is like to live with PTSD and constantly believe that something bad may happen. It also talks about coping skills one can develop to get out of the vulnerable state.

Listen to “Self Sabotage series: Post Traumatic Stress Disorder” on Spreaker.

Much love,

Geerish.

View original post

Self Sabotage: Living with PTSD

I re-blog this because it is important. I have been on the UK mental health waiting list for therapy for 3 years now and haven’t even been diagnosed yet. But I believe I suffer PTSD or even C-PTSD with the double trauma of my brother’s complicated death AND having been bullied in Pret.

I sabotage myself now in pain and not wanting to go on.

I’ve lost hope, and now with the worldwide trauma of the virus. I keep holding on to my mum’s survival.

Podcast:

> https://www.spreaker.com/user/geerishramgolam/self-sabotage-series-post-traumatic-stre <

Geerish, MBSR Practitioner, Yoga therapist, MED

Trapped inside your head

The podcast talks about what it is like to live with PTSD and constantly believe that something bad may happen. It also talks about coping skills one can develop to get out of the vulnerable state.

Listen to “Self Sabotage series: Post Traumatic Stress Disorder” on Spreaker.

Much love,

Geerish.

View original post

Writing on the Wall

My lashing out and crying out has gotten out of control so many times that I don’t know if I can overcome this.

When I started the emailing to Pret and others (friends, counsellor, anyone …), I was in the middle of the bullying at work and trying to come to terms about my brother’s death.

I received the news of his death via email. In that email I learned that he has died 5 weeks prior, no clear cause of death and an approximate day of death plus minus. He lay dead in his apartment approximately 6 days. This email gave me his death and that they supposedly couldn’t find us and they cremated him. Other heavy information, all in ONE email. I am still today communicating with the police and even involved the press as I can’t afford a lawyer. I plainly don’t know what to do and how to live.

My friends became quickly overwhelmed and didn’t know what to do with me. I was overweight and lost 35kg, much of it in the first 6 months, and no-one knew how to approach me, so they stayed away. I worked at Pret with daily free food, but I couldn’t eat. I forced myself to eat half a baguette a day or a banana and could not swallow.

When the bullying started, Pret did not have info of the circumstances of my brother’s death as I didn’t talk about it except that he had died, not wanting to burden anyone. I only shared about a year later. Part of the bullying from line managers and an area manager was via email.

I believe this catapulted me into mass emailing. I was then gaslighted by a Development Manager from Pret who was tasked to sanction me for emailing. But this person told me in the FORMAL disciplinary hearing that she also had a brother who died alone in his apartment and was not discovered for 10 days. I still don’t know to this day if she lied. If she did, she is a very good liar because of the way she described things. She is also a Hypnotherapist, NLP practitioner and now a Psychotherapist which I learned later. In hindsight I was very naive and lost in a fog of grief, trauma and the survival of the bullying culture in Pret.

I raised a formal complaint with one of the counselling bodies she is under, but they stalled and I flipped out so much that it didn’t get anywhere. I raised a Tribunal claim against Pret and had to withdraw, as I couldn’t afford a lawyer and my dad died at the time of preparing for the case.

The Development Manager went into private text messaging and emailing with me the very next day after she disciplined me for emailing!!! In hindsight it was a trick from Pret to fire me after I also kept raising issues of bullying in Pret.

When I started emailing I didn’t drink. The drinking came later and made it worse. It became so bad that I started to dismantle my phone and laptop, hiding parts in cupboards and places, so when I was drunk, I had a hard time finding the parts and putting it back together. I became so ill.

But I couldn’t stop writing. I often forgot the next day that I wrote to people until I received angry mails back or checked my sent folder! I was always devastated. I even told my then line manager TWICE that I am emailing Pret and don’t know why. He said twice that it’s not his business and that he doesn’t judge me. I was calling out, speaking to counsellors, but the sessions where always 6 weeks and stopped.

When I dismantled my phone and laptop, I woke up the next day and discovered that I’ve written on my walls with markers! I couldn’t stop writing! My apartment was a mess on the walls. I still had some paint from a year before when my kitchen and bathroom were refurbished, and I painted over the writing. Then when drunk, I wrote again on the walls, then painted over again … then wrote again … BUT at least I did NOT email anyone!

When I lost my job and went into further turmoil, I started to write publicly on this blog about what Pret did. When I started to write, I was suicidal and planned to write as much and fast as I can and then end my life. I wanted to leave and at least tell the world what happened that it can’t be brushed under the carpet.

But the writing turned into healing and support, at least on social media started to come in and I felt that the writing, apart from exposing Pret, turned into healing.

But I emailed again and again … even up to TODAY!

I lashed out at people, in emails, in DMs, openly on Twitter, on Facebook …. everywhere.

I sought help with the NHS mental health service and am still, or again, on a waiting list. I wrote about it a few days ago.

I feel hopeless, don’t want to live anymore, feel like I killed people and can’t get them back to life. I pushed people away who truly tried to help. The fear to be abandoned again like I was when my brother died and stuff that happened when my dad died …

I truly have tried to get professional help and know that friends cannot and should not carry this. I was left alone early on and lost hope that I find help. My mum is the only family I have left and I’m losing her.

I am so sorry to all people that I hurt. I have no excuse, especially those who truly tried to help. I lost so many people by my actions that I don’t know how to overcome this. But I want to thank all who were kind and helpful, and I wish I could make good again.

To anyone who has friends who have lost someone, please don’t leave them alone! Please don’t abandon them. I NOW deserve to be abandoned because of my continued action. But early in my grief I did NOT deserve it! I was lost. Now I deserve it and I take 150% responsibility.

I share a little bit on a BBC call-in early morning on Christmas Day 2019. Please all stay safe, and take care of each other.

BBC radio call-in to Dotun Adebayo Show 25th Dec. 2019:

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:


©2020 expret.org

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Love Bombing & Many Faces

My lashing out at people when drunk and the continued aim to not do that, apologizing, seeking professional help etc.

One person, I call XXXX, kept saying that there’s no need to apologize, it’s all healing etc.

And then, I lashed out within a group, and suddenly it wasn’t okay anymore because, the person felt their reputation was at stake but used another reason.

Double meaning, mixed messages, support only as long as they look good …

Only a few examples in private mails with the person. I sent these examples to the person and they supposedly do not read it. So, I speak out again publicly because people need to know how messed up I am, and how people play with it.

Me:

… And now, 2 years later I SCREAM online and Pret doesn’t do a thing!!!!!

And I lash out at people, in pain. …
Nov. 2019
XXXX:
It’s all good. Part of healing.
Nov. 2019

Me:

I’m sorry … I always let people down because I’m not what they think I am. …
You people who have a lot to lose, fight for yourself. …
I am still waiting for therapy abd a professional to tell me why I write this BS and lash out at people who mean well. …
Nov. 2019
XXXX:
You lash out because you are angry and hurt and speaking out helps you heal and understand what is going on with you and also helps release some of the inner stress… it’s not a bad thing, it’s a cry for help & a sign of healing… which is slow & painful and you need to allow yourself grace & heal in your own time and not scold yourself for the time it takes…
Dec. 2019

Me:

… I know most of “you” (meaning people in general) are fed up with my rants and nothing happens.
All I want is peace, but I’m struggling with the German police as well. I’m sorry …
Dec. 2019
XXXX:
You have NOTHING to be sorry for! … Hugs
Dec. 2019
(Struggling with the German police because I am still investigating why they did not find us and just cremated my brother without our knowledge and consent).

Me:

… I’m so sorry. I’m so terribly angry at the moment and letting it out on he wrong people while … I hate what I’ve become. …
I don’t want to apologize anymore. It’s pretentious I think. I am very angry at myself. The therapy waiting list has gone for 2 years now.
Dec. 2019
XXXX:
You were always going to have forward then some backward days. You’ll never know what’s going to trigger you next. It’s quite the process to heal. But you are healing. You are better than you were. And you can’t argue with me on that!
Dec. 2019

Me:

I am sorry for being such a disrespecting asshole.
I have no excuse.
Feb. 2020
You:
Nothing to be sorry about.
Feb. 2020

Me:

Please don’t say that. I appreciate your patience and kindness, but I am out of line!

etc. etc.

Here I was, lashing out at the person, apologizing, and being devastated at myself for having messed up again, and then always being told: “nothing to be sorry about” … “it’s ok” … “you are healing…” etc. etc. etc.

And once I lashed out in a group, this person suddenly called it “insults” and “venom”, because their reputation was at stake. I am really sorry I did that and disappointed them. Though, if people don’t take responsibility for their own words, and it’s always thrown back at the person who’s already in a mess, that’s very easy. People who have a lot to lose, will always put the blame 100% on the other person who’s the mess already. That’s human nature.

This is why “love bombings” and “sweet-talk” and what some call “toxic positivity” is pretentious and fake, and humiliating beyond words. It’s irresponsible and unprofessional as the person is a person of position, influence and authority. This person witnessed many times when I lashed out drunk (later deleting my Tweets in shock myself) as I copied them and others in, not ONE TIME did the person speak to me to work on this or stop this. Instead, always “nothing to be sorry about” … “you are healing” … etc.

It also reminds me of the gaslighting Pret A Manger put me through with Lila Warren, the Pret Development Manager who was tasked to sanction me. I share this in the audio player interview at the bottom of this page. Lila Warren told me in a FORMAL disciplinary meeting she held, that she also had a brother who died alone in his apartment and wasn’t found for days. Like my brother did. After extensive research with the name she gave me of her “brother”, her story is not all how she presented.

If my mum wasn’t alive I would have ended my life.

I am tired of people who play games in private, and then want to protect themselves in public. I am always suspicious when people are too positive and say nice things all of the time!

From a regular person without influence, I can understand, but not from this person. This person also never asked me any questions. Questions like, what kind of support or professional help I received to date or am still receiving, if any. What other support I may need. What the person itself could do to support etc etc. No questions. Just love-bombing and assuming I’ll be okay.

I am well worded, and this often keeps me from getting help as even mental health services think I’m okay. My medical file is long now and I want to put a stop to it.

I will keep lashing out, I cannot recover, I cannot and don’t want to have people close anymore.
To the person who wrote all these things for me to not be sorry etc.
If you read this:
I KNOW you meant well. I still and always will know you meant well. I know it when I see it!
But you are a person of position, influence and authority, even power.
You knew my trauma from the get go. I am the vulnerable person.
You need to be responsible when you communicate.
You know people from all walks of life, especially professionals, Psychologists, Police, Doctors etc. You could have asked anyone how to deal with a person like me.
You could and should have told me in private that I should work on not lashing out instead of telling me continually that I have nothing to apologize for and that I am “healing”. I felt I even was healing, but then had a huge backlash that I didn’t see coming myself. It shocked me myself.
You are used to making decisions that affect people’s lives.
You are used to be “celebrated” and have people around you who agree on everything you do. That’s not healthy.
You will be told that you did nothing wrong by the people who gather around you.
I speak out because people need to know that you cannot trust people who say big words in private, to just drop you in a group.
Maybe you need to be needed and then spread yourself too thin.
I know you care and cared! But you should know better with your immense occupational and life experience. It makes me feel in hindsight that you just use vulnerable people to fill your own void or your need to be needed.
I am truly sorry for the pain I caused. I never portrayed myself as a person who has it altogether.
You care a lot, please seek help when dealing with traumatized people in private.
Your words have weight! Please have more care and professionalism when dealing with vulnerable people. You cross boundaries when you are neither aware nor know of your responsibility in your private communications, as vulnerable people look up to you and make the mistake to trust you quicker with the influence you have. But you are just a human being who makes mistakes. But you don’t own up to it. You were irresponsible.
I will not be used again or gaslit by people of influence.
I seek peace and to forgive.

Anyone who thinks I need professional help:

My NHS Odyssey

People often tell me I need to get professional help or see a Psychiatrist. But no-one asks what odyssey I have been through in the UK NHS system for years now.

I explained this recently to people who did the usual “you need professional help” thing.

I have now been on a 2 year waiting list, and before on another year waiting list for therapy. I went to suicidal charities where people who want to end their lives can be heard without getting locked in. But I exhausted that service now.

I was sent away twice from hospital while suicidal. After the first 1 year waiting list for NHS therapy, because I cannot afford private therapy, I finally got a place in a therapy, which would be long-term. I felt I cracked the jackpot!!! After reaching out so much and waiting so long, going to charities, my doctor, mental health clubs that have no professionals, just volunteers to occupy time etc. in December 2017 after 2 assessments I was offered a long-term therapy place!

I was told that I will have 12 weekly sessions of group therapy!

After only getting funded for 6 sessions, which were not enough to even get started on my trauma, before you get into your trauma, the sessions are over. But now I felt I won the jackpot with TWELVE sessions!!!

But the psychologist didn’t stop there, and the jackpot grew even bigger!

I was then told that after the 12 weekly group introductory sessions to this type of therapy, there would be a few weeks break and then an 18 MONTHS group AND individual sessions would follow.

I would have 18 months of weekly group sessions AND 18 months of individual weekly sessions.

TWO sessions per week, one in a group and one individual with a Therapist!!! For 18 MONTHS!!!

I couldn’t believe my luck and FINALLY felt hope to get long-term help. This was in December 2017 when I was fired, and flying back and forth to my father until he died in March 2018. Maybe it kept me going while my dad was in hospital, then out his coma and intensive care, then into rehab, and me just gotten fired. I held on to the hope of this long-term therapy which was starting in the fall of 2018.

In the fall of 2018 the group sessions started. 12 weeks of introduction to this type of therapy. 2 Therapists where holding the group therapy, one a Psychiatrist, the other a Psychologist. We were about 8 people in the group.

And then in the 6th session, 6 weeks into the introductory sessions the Psychologist, who was under the guidance of the Psychiatrist, dropped a bomb! We were “casually” told that the 18 months main group and individual therapy sessions would be video recorded!

We were told that the recordings were to help the therapists read what we were NOT saying and they would go frame-by-frame of what we were and were not saying!

Me and another guy in shock and after asking questions, got up and left the therapy.

I raised a formal complaint with the NHS that I felt tricked and that I wasted a year waiting for the group sessions to start, without being fully informed in the assessment the year before and given the chance to not go forward with this therapy. If I would have been informed at the assessment the year before, I would not have chosen to do the therapy and could have looked for alternatives. But instead, I wasted almost a year in the assumption I now finally found long-term help for the trauma I’ve been through.

We were never told in our assessments the YEAR BEFORE that we will be videoed. And then when the 12 week group intro. sessions started, the Therapists waited 6 WEEKS before they told us. It looked like they wanted to get us acquainted and “hooked” to the therapy first, in order to make it hard on us to either leave or to feel no other choice then to submit to videoing. We were NOT told that we had a choice under data protection. We could have all declined to be videoed, and the Therapists would have HAD TO go forward with the therapy WITHOUT videoing, as we had a choice under data protection laws.

But we were not told this! It was presented to us as if we had no choice, that the option was either to submit to being videoed during very personal therapy sessions, or to not be part of the therapy.

All my points in the complaint were upheld and I was told by the complaints dept. that in future they will inform people at the assessment for people to make a choice, if they want to be part of the therapy or not.

I understand in hindsight that the Psychologist was in training and the Psychiatrist was sitting mostly quiet to observe and train the Psychologist. Our video sessions would be used for training purposes. I argued in my complaint to the NHS that I felt we were used as guinea pigs for training, and that we were purposefully NOT informed beforehand, so it would be harder for us to make decisions against videoing, as we waited so long for long-term therapy funded by the NHS …

I bumped into one of the group a few months ago and was told that they video the group sessions, after whoever remained agreed to it and that the individual therapy sessions are only videoed with the individual person’s permission. Only 3 of us left and the rest agreed to videoing and some new clients were added to the group.

And I am still on a waiting list now for new therapy.

The chief Psychologist who is over this therapy and the other therapists was visibly pissed off with me when he assessed me for a new therapy, that they try to find for me. I ruined his plans and am now paying for it with overly long waiting lists. He even called me “chronically suicidal” in an email. And yet, I get no help.

I had the police called to my apartment 2 times and an ambulance once in the last 6 months, because I was ready to go. Other times I went to the police station at night to be safe because there are no hospital beds available. They just let me sit in the police station after I explain that I need to be safe. And no, I was not drunk except twice. The other times I was perfectly sober!

Some people say to me they’re sorry I fell through the cracks of the mental health system. But I did not fall through the cracks! The system is such that the Government cut funds, the health system is overloaded and you either become a guinea pig, where in turn for free therapy you have to pay with your personal data in form of videoing therapy sessions. Or if you have the private funds yourself, you can find your own specialist and therapy. As I chose not to “sell” my data via videoing, I am paying for it now.

A recent news article said that the police in the UK are dealing with more mental health related calls than with crime. The Government in the last 10 years have cut over 20.000 police men/women and cut a lot in the NHS system! Anyone who has needed help from the UK mental health service, knows what I’m talking about.

And when people then say to me that I need professional help, but don’t ASK me WHAT I have done to get help in the last 5 years …


I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:


©2020 expret.org

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Khalil Gibran ft. Whitey

 

Gibran

Khalil Gibran

 

The Other Language

Khalil Gibran »The Other Language« (The Madman)
Music: Whitey »Made of Night« & »Rats«
Edit: expret.org via Horxata

 

 

 

Said a Blade of Grass

 

Khalil Gibran “Said a Blade of Grass”
Music: Domi Chansorn
“Video”: expret.org

 

 

Do you hear the Medics sing? #NHS

 

Do you hear the Medics sing?
Singing the songs of years of pain?

It’s the song of a profession
who’ve been screwed and screwed again

Though we’ve got no PPE
and some of us may succumb

We’re the ones who go to work
when Corona comes

We haven’t had a pay rise since 1953
and they screwed up all our pensions
and then taxed us to our knees

They made all the Juniors sign up
for working for free

Do you hear the Medics sing?
Singing the songs of years of pain?
It’s the sound of a Profession
who’s been screwed and screwed again

Though we’ve got no PPE
and some of us may succumb
we’re the ones who go to work
when Corona comes

The traitors from the CQC
have crawled back to the pit
Your GMC re-registered
but it’s years since you quit

It turns out appraisals
is really a pile of shit

Do you hear the Medics sing?
Singing the songs of years of pain?
It’s the sound of a Profession
who’s been screwed and screwed again

Though we’ve got no PPE
and some of us may succumb
we’re the ones who go to work
when Corona comes

 

 

Song adapted from Les Misérables Do you hear the people sing? – adapted by Unknown

Song first found on Twitter

#1

 


 

1. Plea to NHS staff & all who receive freebies & donations from Pret!

Know what Pret tried to do to their OWN staff by cutting pay while distracting from it with freebies to NHS staff & others. Pret reverted for now after a public outcry and bad press!

2. Pret opened kitchen again during furlough to continue their PR stunt giving to NHS workers and homeless people, having staff work in kitchens. Pret also does this to have staff ready in place when the government gives the green light for businesses to open.

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

 

©2020 expret.org


Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger Opens Shops

 

“We are looking for volunteers who want to do the right thing and help society.”

HAHA!!! Good one Pret!

Below post I wrote on 31. March 2020 after being informed by a Pret staff about Pret wanting some staff to work in kitchens again DURING furlough under pretense of giving freebies to NHS and homeless people. In reality, apart from the typical PR stunt, Pret wants staff to be in place once the Government lifts the ban of closed businesses. And after first trying to cut hours/pay of all staff WHILE giving freebies in March, Pret now becomes “generous” to some staff.

UPDATE: 17. April 2020 on Instagram, Twitter and I’m sure on other social media channels. Critical voices about Pret opening 10 shops:

 

2020-04-17 Twitter re Pret opening 07

Link

 

2020-04-16 Instagram re Pret NHS opening9

Link

 

2020-04-16 Instagram re Pret NHS opening3

Link to critical post

2020-04-16 Instagram re Pret NHS opening4

Link to carleighsylvertiger’s post

 

2020-04-16 Instagram re Pret NHS opening8 Natalie

Link to natalie_shilling’s post

 

2020-04-16 Instagram re Pret NHS opening7

Link

 

2020-04-16 Instagram re Pret NHS opening6 Valerie

Link

2020-04-16 Instagram re Pret NHS opening5 Jeck

Link to Jeck.Disney’s post

 

2020-04-17 Twitter re Pret iopening 01

 

2020-04-17 Twitter re Pret iopening 03

Link to Tweets

 

2020-04-17 Twitter re Pret iopening 04

Link

 

2020-04-17 Twitter re Pret opening 05

Link

etc. etc. etc.


 

31. March 2020 post:

Pret is sneaking into the kitchen and being caught with the hand in the cookie jar!

Let me translate the bullshit that Pret is doing now while Boris Johnson is in quarantine (having shaken hands with corona-virus patients!)

UPFRONT:
Apart from the typical Pret A Manger PR, using NHS staff and now homeless people by wanting staff to work in Pret kitchens doing sandwiches for NHS & homeless people, Pret is VERY cheeky by wanting staff in place NOW during furlough, so when the government gives the green light for businesses to open again, Pret has already staff in place to get back to business FAST!

And after having tried to cut hours/pay by 25% DURING the first NHS freebies while the Covid-19 pandemic is in full swing, Pret NOW shows how “generous” they can be, selling this as “doing the right thing” while in reality putting their staff – who may be infected – in danger yet again! (My PLEA to NHS staff LINK)

 

Part of Daily Pret NHS PR

 

To Clive Schlee and Pano Christou,

how about YOU coming down from your arrogant, snobby, spoiled little hill, and do a “Buddy Day” for at least a week to fulfill the below “suggestions” from your Clare.

 

Part of the “Daily Pret” info from Pret HQ to staff on 30th March 2020:

My comments are in Italics below as a former Pret A Manger employee knowing this company’s bullshit inside out!

 

2020-03-30 Daily Pret

 

Page 1 of 4 – from Clare who earned her UK Managing Director position after being willing to be scrutinized by the press for Clive Schlee and then UK Managing Director, Pano Christou having ignored labelling warnings. ← Do click on these blue underlined links because they’re worth it!

Here she is, Clare, on behalf of dwarfs Clive and Pano, quote:


 

I hope you have all been keeping safe and well since I last wrote to you.
(since YOU last wrote?)

Since we closed our shops’ doors last Saturday,
(after being forced via Government orders)

I have been very proud of the work that teams all across Pret have done to continue to support those in need.
(while you use the NHS to cover up for not caring for your own workers’ needs…)

We made multiple donations of excess food and ingredients
(multiple self-idolizing and self-promotion)

to charities and over 2000 cases of smoothies and snacks to NHS staff working at over 25 different hospitals.
(yawn… the numbers… let’s talk numbers:
Pret turnover 2019 = £710 Million
Clive Schlee bonus 2018 = £30 Million
JAB Holdings / Reimann worth £28 Billion
Pret frontline staff £8.65 an hour
Any more numbers, Clive Schlee and Pano Christou?!)

In recent days, we have started to think about how we might become part of the growing efforts to help the NHS frontline staff further whilst our shops remain closed.
(In recent days – since being exposed by the Guardian via expret.org and my people the front-line Pret staff, we have started to think about how we might become part of the growing worry to keep our staff calm and away from the Unions and the press.)

We have been contacted by individuals as well as by NHS leaders and the project team for NHS Nightingale.
(aw! cute! Social Media is something else, isn’t it?)

Today, we have started work planning to open a small number of kitchens from the 6th April.
(have you now?)

These kitchens will start by producing a small range of products for delivery to NHS hospitals or staff quarters as well as enabling us to restart product donations to the homeless through our Pret Foundation charity partners.
(That’s a mouthful! [and this sounds like an addict to greed – listen up!]

Let’s take this apart:

“kitchens will start by producing” – in need labour
delivery to NHS hospitals” – in need of business in the future
“restart product donations to the homeless through our Pret Foundation charity partners” – “restart” … in need of reputation

Once open,
(once open! There you go!)

we will be able to think about extending the number of kitchens and products
(we will be able to sneak more shops in while the Government has announced closures and Boris Johnson has tested positive for Covid-19 – positive = meaning he has the virus y’all … or did he just call sick!).

and start working with 3rd party delivery partners to get Pret food to more people who need it.
(Yeah right 😀 Good one!)

I am writing today to ask whether there are any members of our Pret family who would like to volunteer to return to a shop kitchen from the end of this week in order to support this effort.
( 😀 !!! I am writing to ask Clive Schlee and Pano Christou to do a “Buddy Day” to fulfill Clare’s request. Kindly. Please. Unless you are hiking the Austrian mountains in the snow!)

If you would like to volunteer, please email us at volunteers@pret.com by midday on Wednesday 1st April so we can get a sense of numbers.

(Yeah, I might email you on April Fool’s Day!)

Once we have identified volunteers, we will be in contact as soon as possible to confirm.
(You do that, but I have to inform you that your workforce … uhm … volunteers are busy signing up for the Unions)

It goes without saying that the safety of our people remains paramount and I want to let potential volunteers know that we will be implementing new standards in our shops to support social distancing. The first day back in a shop will involve training on these new safety standards.
(Oh Clare, please do try harder than this!)

Thank you in advance to those of you that will volunteer. I hope that by exploring this initiative we can play our part in continuing to support society, something we have always taken pride in.
(Yeah! 😀 )

With love,
(Big word, Pret, big word!)

Clare
(with sh!t in their pants)

 


 

To Clive Schlee and Pano Christou,

how about YOU coming down from your arrogant, snobby, spoiled home, and do a “Buddy Day” for a week to fulfill the above appeal?

 

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The above slideshow is just a selection, the list goes on in Pret Staff Complaints.
And extensive accounts of Pret’s systemic bullying behind the facade, also witnessed by customers: Caught in the Act at Pret.

 

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

 

©2020 expret.org


Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger Pay-cut (NOT!)

 

On 19.03.2020 in the morning I was contacted by a Pret employee that Pret wanted to cut all staff hours 25%, down to 16 hours. I was sent the email that Pano Christou sent to all shops and HQ (75B) that morning.

Some numbers:

A front-line shop staff member gets a little over minimum wage of £8.65 per hour

+£1 bonus IF the Mystery Shopper is happy (I posted a FULL Mystery Shopper report with the 32 micromanaging questions that Pret tasks Mystery Shoppers to test each shop on every week. If ONE staff member makes a mistake or doesn’t smile enough, the WHOLE shop team is penalized and don’t get the bonus!).

Even if a a staff member receives £8.65 they have to work double and triple for it. Pret has NO choice to pay a little more than minimum wage and give a few perks, as no-one would work at Pret for the backbreaking, micromanaging and stressful work they’re expected to do, often in a bullying environment.

Pret’s turnover on 2019: £710 million

Former CEO Clive Schlee’s BONUS from the JAB Holdings / Reimann purchase in 2018: £30 million

Clive £30 million

 

Second richest family in Germany, Reimann via tax-haven Luxembourg JAB Holdings worth €33 BILLION (£28 / $35 billion).

Do the math of £8.65 minus 25% minus hours.

I immediately wrote blog posts and went on Twitter.

The Guardian and other press started publishing and slowly customers and readers started to speak out against Pret’s decision.

What was so vile about this is that Pret started giving free coffees and 50% rebates on food to all NHS staff the day before on 18.03.2020. Pret made a big announcement, did press releases and sent emails to shops boasting about their “charity”.

This typical Pret PR and smokescreen had many speechless and angry.

A day later, after bad press and public outcry Pret reversed the pay-cut until May when they review this again.

2020-03-20 150% rise in profit

 

2020-03-22 Long memory re bad treatment of staff

 

This NHS employee is MY NHS hero / heroine!

2020-03-21 NHS staff1

 

2020-03-21 NHS staff2

Link

 

2020-03-20 Cancel NHS offer pay staff

 

2020-03-21 Putting Workers at risk

 

2020-03-21 Support Tweet to Piers Morgan

 

2020-03-25 Boycott forever

 

2020-03-20 Exposing staff to coronavirus -

 

2020-03-23 Bad treatment of staff

etc. etc. etc.

What Pret staff say for years:

Las Vegas

 

It Analyst HQ Head Office Review

 

Go back Pret

 

 

On 27.03.2020, CEO Pano Christou was interviewed by the Evening Standard and even lied to the Standard, quote: “Last week Christou said immediately that he will pay his staff 100% of their salaries at least until the end of April.”

Immediately? You mean “immediately” after the public outcry and bad press about the 25% cut, huh?!

First email from Pano Christou on 19.03.2020 announcing the pay-cut. I was asked by the Pret staff who sent this email to me as screenshots to not publish the screenshot but write a transcript. The second letter of the pay-cut reversal is as a screenshot, sent by another staff member.

Recap of numbers again:

Front-line Pret staff:
£8.65 p/h (+£1 bonus not guaranteed – no bonus when on holiday/furlough and sick).
This is UNDER £15.000 a year! Subtract 25% AND subtract hours, announced DURING the Coronavirus pandemic AND NHS freebies!

Pret’s turnover 2019:
£710 million

Former CEO Clive Schlee’s BONUS (not to mention Pano Christou & share holders …)
£30 million

Reimann / JAB Holdings
€33 BILLION (£28 / $35 billion)

 

Pano Christou pay-cut email 19.03.2020:


 

Dear 75B and UK Shops

In moments of crisis we are challenged on our values and it is important we continue to support each other. People are at the heart of Pret. That’s why our biggest priority as we navigate the impact of Coronavirus is to protect our people. Pret is a wonderful company because it is full of amazingly talented, passionate, kind and generous people. I call it my second home after spending 20 years of my life with such wonderful people who have helped to shape me as a leader, father and a human being.

There are many people losing their jobs from other companies, especially in our sector. Our aim is not lose anyone, because we believe that we are all in this together.

Unfortunately we cannot ignore the fact that our sales in the UK have dropped by 75% and we believe this will be our new reality for several weeks. Therefore we have to reduce our costs somehow.

We are prioritising cuts in all areas that don’t impact our people directly, however it’s vital we also address pay. This means we need to ask every single Pret employee to take a 25% reduction in their contracted hours (and therefore pay). I know this is a huge ask and it breaks my heart to have to get to this point. I know it will hit people hard, but if we can achieve this, we can avoid job losses at this time. The Global Leadership Team and Board will be taking bigger cuts

We anticipate that our current reduction in sales will continue for at least 3 months and therefore the reduction in hours and associated pay will need to cover this period. If sales improve before then or we receive any further assistance from the government, nothing would make me happier than to be able to reverse this decision more quickly. I will keep you informed.

It goes without saying that if anyone would like to reduce their hours even further (perhaps for personal reasons) or take any period of unpaid absence or sabbatical (even if they haven’t been as Pret for long) then please let the HR team know.

It is important that every single Manager speaks to every single member of their team by Friday 12 noon (20th March) to explain this. There will be lots of questions and following this note the HR team will be sending a list of actions that need to be taken, a letter that needs to be given to every person, and answers to the questions you and your teams may have.

To help our Pret people at this difficult time, we are setting up a Coronavirus Hardship Fund. More details to follow early next week. If any employee needs assistance due to the reduction in their hours then they must ask us for help and we will do all we can to support.

I am fully aware of the impact this change has on us all and I thank you for your understanding.

Take care of yourself and each other.

Pano


 

After public pressure and bad press:

2020-03-23 100%

 

Second letter of the decision to reverse pay-cut until May:

2020-03-21 Pret paycut reverse letter

 

To all Pret employees:

JOIN A UNION!

And know that even ONE voice / blog / Tweet / email … COUNTS!

Even if things improve or you leave Pret, join a Union! When you stay, Pret will find ways AGAIN to try and cut hours!

These two Unions are very active and the best informed on Pret issues:

iwgb.org.uk
Twitter: @IWGBunion

www.bfawu.org (must include www.)
Twitter: @bfawu1

 

JavaScript required to view slideshow. May not work on mobile devices without Wifi.

This slideshow requires JavaScript.

Slideshow can be paused

The above slideshow is just a selection, the list goes on in Pret Staff Complaints.
And extensive accounts of Pret’s systemic bullying behind the facade, also witnessed by customers: Caught in the Act at Pret.

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

 

©2020 expret.org


Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

To NHS Employees

 

Note: If you prefer to read on a green background, not white, please delete amp/ in above url and reload. Linked from Twitter, for some reason it has white background and the additional amp/ to the url and comments won’t be visible. On green background comments at the very bottom will be visible compared to the white background page.

Or click here: https://expret.org/2020/03/26/to-nhs-employees

 

Below post I wrote on 26. March 2020 after being informed by a Pret staff about Pret wanting to cut staff hours/pay DURING NHS freebie give-aways! On 31. March 2020 I was informed again by a Pret staff that Pret wants some staff to work in kitchens again DURING furlough under pretense again of giving freebies to NHS and homeless people. In reality, apart from the typical PR stunt, Pret wants staff to be in place once the Government lifts the ban of closed businesses.

UPDATE: 17. April 2020 on Instagram and Twitter critical voices about Pret opening 10 shops:

 

2020-04-17 Twitter re Pret opening 07

Link

 

2020-04-16 Instagram re Pret NHS opening9

Link

 

2020-04-16 Instagram re Pret NHS opening3

Link to critical post

2020-04-16 Instagram re Pret NHS opening4

Link to carleighsylvertiger’s post

 

2020-04-16 Instagram re Pret NHS opening8 Natalie

Link to natalie_shilling’s post

 

2020-04-16 Instagram re Pret NHS opening7

Link

 

2020-04-16 Instagram re Pret NHS opening6 Valerie

Link

2020-04-16 Instagram re Pret NHS opening5 Jeck

Link to Jeck.Disney’s post

 

2020-04-17 Twitter re Pret iopening 01

 

2020-04-17 Twitter re Pret iopening 03

Link to Tweets

 

2020-04-17 Twitter re Pret iopening 04

Link