This new review from 22. Jan. 2019 gets my attention because of the discrimination I have experienced after having become bereaved, and through the bullying from superiors via HR mentally very unwell. I was shouted at, suppressed, even as a responsible leader for shifts and teams excluded from meetings (even a Christmas dinner in 2017 after I just returned from Germany when my father woke from his coma). I was laughed at, one manager said to me after I was “dumped” into his shop due to the open bullying by another line manager, I was told by my new boss that he “doesn’t want the area to feel sorry” for him anymore … etc. etc. etc.
I cover this in “Discrimination: Physical vs. Mental“. Because I was in the middle of a grievance appeal’s hearing where the grievance that was raised by an HR advisor on behalf of me, was entirely rejected, even though witness statements of the previous line manager shouting at me, and me breaking down, and him sending me out to the shop floor in a broken down state. I was like in a mental war-zone, stumbling through a mine field being “shot” at from all angles while trying to find out what happened to my brother. Regular readers know the story that is spread throughout this website and will turn into a chronological book.
But this new review from a Manchester Pret shop needs to be highlighted and posted.
Quote (I leave any mistakes in to keep it in their own words, bold added by me):
“bad management. rota’s only done 1 week at a time
need to hire different managers, ones that respect staff. the ones there now, shout at staff, don’t understands there cicumstances or disabilities”
I wish I could tell that person that Pret’s management is like this across the board and that the top leadership, CEO, HR etc. know exactly what’s going on, but they are in a bubble up in HQ and flying out to Dubai, Las Vegas, Austria for their parties, and using former homeless people for PR.
Many employees, especially on the shop floor and kitchens assume that the top leadership are not aware of how managers are, they don’t understand yet that the fish stinks from its head. I used to give Pret the benefit of the doubt too much, while deep down knowing and understanding the principles of leadership and how it trickles down from the top, that leaders LEAD by example, including bad example!
That is why the CEO Clive Schlee does his smiley front, compensates the harsh work environment by using former homeless people, visits shops regularly etc. He has no excuse whatsoever to claim that he doesn’t know what’s going on. He always puts his foot in his mouth and clearly showing that he knows his people, quote from an interview on YouTube, from 0:38 onward:
“… overall it conveys a message that the Pret A Manger boss REALLY knows his people, and knows who they are, and not just what they do.”
Yes, he does! And HR know their people, too, that’s why they continued to place me under poor and suppressive management EVEN during the stressful grievance hearings and traumatic bereavement, in the hopes I’d resign. But even 4 settlements didn’t do it, so they eventually fired me. And I survived to publicly write about this toxic company.
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