Prick A Manger — Pret A Manger’s Phallic Baguette

Okay, okay, I know what you think! What dirty mind do you have! But bare with me. Pun intended!

As customer complaints continue of Pret’s price hike, one customer pointed out how the baguettes have shrunk while prices have risen.

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Link

I want to point out something else here with Pret’s advertisements.

For one, Pret only use slim FEMALE hands in their advertising and mainly CAUCASIAN female hands. And the way the hands are holding a baguette or wrap has even other customers stunned.

Of course Pret will say it’s up to the customer in how to interpret Pret’s communications. When I worked at Pret and we had our training days in Head Office to become Team Leaders, we spoke about the calories in products. We were informed that the Posh Cheddar baguette had the highest calories, but that it is up to customers to decide what and how much to consume.

In other words, we say it’s healthy, while it’s loaded with salt, fats, chemicals, but you dear customer decide if you want to stuff yourself with out food. So, don’t complain later! This also happened in the lawsuit regarding Pret’s “natural” claim. Pret tried to get the lawsuit tossed out saying that paraphrased, customers should know that Pret’s food isn’t natural. I write on this in detail here at the bottom of the post: Pret A Manger – Ready to (ch)eat.

I will just put a few screenshots here, but people can check themselves what kind of ads Pret do, only using female, mainly white hands.

One customer pointed out on Instagram about the length of the baguette advertised that Pret enlarged. I worked at Pret for 10 years and NEVER seen this size baguette:

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The same ad on Facebook where a customer “omg’d” on it:

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Link

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Or an ad of a wrap:

Link

Also, a little side note, Pret is often cleverly using customer photos for their online ads. At times customers are “lucky” to get a month of free coffees for making free advertising or provide photos, other times customers have to ask for something. In reality, ads usually go for thousands of pounds especially when in print forever. But many are willing to give it freely to a multi-billion pound company making money off people’s photos and printed words.

And the monthly free coffees are of course via the subscription service that people have to sign up for! Win-win for Pret all the way! Coffees for Pret are extremely cheap. It costs Pret nearly nothing. One cup, including cup, lid, milk, labour etc. doesn’t cost more than 30-35p. Do the math on the profit margin and people easily selling out for cheap items in return for precious data (for marketing and to bind people to the brand) including intellectual property.

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Here, a customer is bold enough to ask for something for allowing Pret to use their photo, and yet after 3 weeks still hasn’t heard or received anything, while Pret collects data (home address, email) for future marketing:

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I also pointed out to Pret during Christmas time 2018 how unprofessional and CHEAP it is to use in-house staff for ads, when one photo showed quite poor, actually missing, manicure. Pret then deleted the Tweet, photo-shopped the picture and re-uploaded 11 days later. Now they seem to have gotten a better photographer, but it’s clear that the advertising people in Pret seem to be male.

Deleted Tweet from 10. Dec. 2018 which made me lose appetite:

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New Tweet from 21. Dec. 2018, photo-shopped and cropped whatever couldn’t get fixed 😀

Link

Even when zooming in on a 2021 ad for a wrap, the fingers are also look “rough” as if Pret used a kitchen staff for a free photo shoot.

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Why am I making such a fuss about it apart from being put off by poor manicure for food ads? Because Pret DEMANDS front-line, low paid shop staff to be PERFECT while under intense, unreasonable stress, and then in their highly paid marketing and digital departments at Head Office not delivering themselves!

Apart from that, I want to point out that Pret 9.9 out of 10 times use Caucasian, female hands and leave it up for interpretation what customers see in the photos.

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger Lawsuits & Settlements

Below are just a few of the recent or repeated lawsuits Pret has faced and/or settled. Some lawsuits have disappeared off the news, and it may be because the plaintiffs settle out of court and signed an NDA, like the former staff lawsuit on racism. The case completely disappeared off the news.

Many customers on social media complain that Pret has raised prices to 20-24%.

Apart from getting more money of course, it is to cater to the owners JAB Holdings with seat in tax-haven Luxembourg under the second richest family in Germany, the Reimanns. Also serving shareholders and Pret executives, it may be that because Pret is facing settlement payments, who better to foot the bill than customers.

In the USA people sue very quick, while in the UK, even after customers died, hardly anyone is suing, and when they do, Pret keeps winning. The legal systems in the USA and the UK can’t be further apart.

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A staff member in the USA mentioned the constant lawsuits against Pret:

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There are ongoing lawsuits, at least six against Pret in the USA for unpaid rents. And even though Pret got help from the Government for employee costs during Covid, has received a cash injection from owners JAB Holdings of £185 million, have been awarded £100 million from shareholders etc. These are what Pret received. Another £87 million Pret is trying to get from the banks.

Altogether Pret received Government help and privately £285 million plus trying to get another £87 million. All the while refusing to pay bills and many customers feel cheated on the subscription service, hardly getting the items they’ve been told they’d get.

BBC report: Pret A Manger customers complain over drinks subscription deal and many other issues that customers AND staff raise with Pret or the press.

The money Pret received, they don’t use to pay their rents and debt, they use it to open 200 more shops. Pret lowered wages, benefits, paid breaks of already stretched and burnt out front-line workers, then raised the wage to £10 after a lot of public pressure and a strike announcement. But the raise is still UNDER the living wage and Pret just made a big PR announcement about it! Staff are still worse off than already before.

Pret raise prices, refuse to pay the bills etc. etc. And now customers and staff foot the bill under the inflation umbrella.

Article: Pret A Manger facing millions in Lawsuits for unpaid rents.

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A few recent lawsuits, some that have been settled, others that are still ongoing or settled and plaintiffs can’t speak about it.

One of the most troubling ones, and where Pret is showing their TYPICAL naughty streak is the fingerprinting of employees in Illinois. The $677,000 settlement is really peanuts, because 800 current/former staff will get around $500+ each AFTER legal aid took their share.

Link: Pret A Manger Fingerprinting Class Action Suit Reaches Settlement

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While I’m with staff lawsuits, Pret had to repay TWICE 4000 staff for “shaving off” (rounding down), cheating staff out of pay. I write about this here: Wage Theft in Pret

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And another former staff lawsuit regarding racism in several NYC shops. This is the lawsuit that has disappeared off the public and press, unless I’m not searching right. Link: Lawsuit vs Pret A Manger on Racism with a link to the full court document.

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I can’t find any more info on this lawsuit and its outcome. I suspect that it was settled and the plaintiff Ms. Battle may have signed an NDA. Hence, we won’t hear of it anymore in the public. But it’s just my guess.

Regarding Allergen Lawsuits – So far Pret has won them ALL, unless something got settled out of court and so is not in the public knowledge.

Pret has set aside £10 million for allergen lawsuits and keep winning cases, even after two customers have died and 20+ allergen injuries Pret ignored until it all blew up in the media. Pret won because they didn’t break any law. and YET, Pret still don’t label in Paris and Dubai according to customers there. The UK now has “Natasha’s Law”, so it is LAW to label food. And which ever country outside the UK that does not have labelling laws, Pret just goes ahead and DON’T label! So far to the “meaningful change” Pret promised in 2018 when the deaths and injuries were revealed.

More here: Pret do NOT label food in Dubai, Paris

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This image has an empty alt attribute; its file name is 2021-07-15-unlabelled-food-dubai1-marked.jpg

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This image has an empty alt attribute; its file name is 2021-07-15-unlabelled-food-dubai2-marked.jpg

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Instead of setting ONLY aside £10 million for lawsuit settlements, Pret should continue to invest in LABELLING also outside of the UK. In the UK “Natasha’s Law” is now in effect since October 2021, but Pret AGAIN will blame laws in other countries should another customer die or get injured.

Pret set aside £10 million for food allergy scandal costs

And other lawsuits that are older or settled out of court.

One important lawsuit and challenge by the Advertising Standards Authority is on Pret’s “Natural” claim. Many people either haven’t noticed yet, or don’t know why Pret removed the word “natural” off all their signage and packaging. I explain here: Pret A Manger – Ready to (ch)eat

etc. etc. etc.

One interesting lawsuit that was won against Pret RE-founder and itsu founder Julian Metcalfe where former Pret CEO Clive Schlee was involved (who owns half of itsu) is from 2002, quote from The Caterer article:

A senior chef last week won his unfair dismissal case against Julian Metcalfe, founder of both the Pret A Manger sandwich-shop chain and Itsu sushi restaurants in London.

Clive Fretwell, who had worked for 14 years at Le Manoir aux Quat’Saisons, told a Woburn employment tribunal he had been recruited in 1988 to help develop a chain of Itsu restaurants.

He said the intention had been to give him a 2.5% founding stake in the business and an additional 10% in two years, with the possibility of ‘big money’ if it were sold. When a second restaurant, which opened two years later, failed to live up to expectations, Fretwell claimed he became aware that Metcalfe and Itsu co-director Clive Schlee were trying to get rid of him.

He said he was told last July that the company could not afford his salary, and he was dismissed in August.

The compensation agreed was undisclosed.” End of quote.

Link

And to wrap it up, Pret’s year in review 2021:

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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.

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

Example of Mob Bullying

Below I explain that I was reported to Twitter (screenshot below) because I wrote a blog post OUTSIDE of Twitter. I can see now that my Twitter account has been shadow banned (restricted, censored).

What Laura Elliott who rallied followers to report me, doesn’t realize is, that this happens all the time and is called “shadow banning”. It is a regular occurrence on Twitter. Many Twitter accounts are shadow banned constantly for speaking out after someone, who doesn’t like free speech, reports them. Some of course broke some rules. But restricting accounts/shadow banning is super normal on social media, especially on accounts that are whistleblowers or call out wrong doing in general (my Pret issues etc.).

In the first year when I blogged and tweeted about Pret, and CEO Clive Schlee was still on Twitter, I got shadow banned every other day! Now they stopped reporting as it is useless to silence free speech.

With the Laura Elliott situation, after Twitter initially didn’t find that I broke any rules, Laura deleted her Tweets (evidence), made her account private so that she can’t get reported and seemingly she and her followers continued to report me. And then Twitter just went ahead to shadow ban me to just have peace. 😀

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UPDATE: Twitter again reversed their decision of the shadow ban, which I explain in a Tweet (scrolling up).

Their generic mail:

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And since then the bully brigade plays Wordle to swamp tiny bully’s Twitter feed. Little do they know …

But of course they will continue to try to shut me down. A little message to tiny bullies, it doesn’t matter, even if you succeed, you will be known for your actions.

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I encourage Laura to continue to rally her yes-people to keep reporting me. It makes no difference whatsoever. Even if my account gets suspended. It makes NO difference.

Laura Elliott aka @TinyWriterLaura has rallied to bullying and grossly lied about me which I explain in my first blog post (below).

I have come up against a multi-billion pound company that I’m writing about. If she really feels so “harassed” because of disability like they claim, she is free to go to court and take all her followers with her as witnesses. She can then have the chance to tell court about her disability and where she felt that I harassed her.

I don’t know what happened to her, why she is so angry. But I am not interested in someone who rallies a mob to bully. I write about my own traumas very openly here, it’s very easy to see. I don’t make vague claims without explaining or evidence.

I have ONE regret, that I gave this bully too much space on my blog, but it is important to write this to show how “mob bullying” and gaslighting can be spotted. It takes tiny, insecure, cowardly people to gather a mob against someone, explained below.


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I already expanded on a very long blog post on the mob bullying I experienced on Twitter two days ago. I want to highlight an article that is much more poignant than I could ever write (I tend to write long texts!). But the article is EXACTLY what I wrote about in my experience.

Someone wants to be in the right, and when they can’t be in the right they elicit their followers (a mob), and in my case to report me to Twitter to get shut down. I say it again, I don’t care if I’m shut down, it’s just online stuff, Twitter goes rampant with quickly shadow banning or suspending accounts. It means nothing! I will always continue to write and speak out, no matter how much anyone wants to silence me.

People go against freedom of speech and freedom of expression while themselves publicly targeting others or simply speak their minds.

And I just had a thought pop up; I’ve lost everything, my family, the closest ones and the most important things in my life I have lost. And if you’ve lost everything, anything else you may “lose” doesn’t matter.

If you lose everything, you can’t lose anything! I may use that as a quote somewhere. And you can’t lose your voice! Be it in writing, speaking, using music, art etc. You can’t lose your voice. So, keep speaking, writing, blogging, singing, painting … keep speaking.

I wrote extensively about my experience with a disability journalist Laura Elliot, @TinyWriterLaura who rallied followers to report me to Twitter. They then proceeded to claim she is harassed as a “disabled” person.

I won’t repeat everything here to keep it short, but the details and screenshots are in this post: A Classical Gaslighting Scenario by the Book.

I came across a quote that puts it in a nutshell in much less words than I am able to write, but this is EXACTLY what’s going on.

Quote: “One reason for mob bullying is to get the target to perform the desired behavior….which is to leave. If the target leaves, the mob feels empowered and turns their attention on to someone else”

“… and turns their attention to someone else.”

Link to quote on Twitter.

They make themselves the victims, claiming they are being harassed and sought out. And whoever doesn’t agree with them is “evil”, called names, shut down. And many people just go away in silence. But not me! I will be not be bullied, they can report every day if they want, I’m not scared or intimidated by tiny characters who gather a mob because they can’t stand on their own! I survived too much, especially in Pret to be taken for a ride by cowards like this.

This is also what I wrote in above blog post about this being visible from this “mob” when someone doesn’t agree with them, they are labelled evil and other names. I posted an example of this by another person who called Laura out on this:

People who bully and want others to “bow to their whims” are generally very insecure. That’s why they call for followers to gather and report or whatever they scheme against one person or a small group of people.

They attack and then claim to be harassed. Disability is used etc.

When they succeed, they pat each other’s back “well done, good on you for not letting others harass you”… kind-of-talk. They claim to be harassed on their disability etc. There have also been open lies and from what I experienced in Pret and was able to proof it via grievance hearings, the leader and the mob are pathological liars. They literally come up with stuff. I also mention this in my long post with screenshots of Laura’s deleted Tweets.

I really feel sorry for them, because in the long-run they will run into problems where they get so entangled, they can’t see reality from imagination anymore.

I want to avoid writing another hugely long post and just link to an excellent article on this, with a quote that I experienced two days ago: “Mobbing typically starts with one individual, a leader of sorts, who then solicits secondary individuals to assist …”

Boom! Classic again.

An even PUBLIC call was made to followers to report me to Twitter to get shut down. Someone tagged me in after I was blocked, hence not followed any more Tweets. And others DMd/mailed me. Her account has been privatized after Tweets have been deleted. Basically evidence has been deleted. But I have all the screenshots before they got deleted.

Being tagged in and private messaged by people I never engaged with. Maybe this was done to get me back involved into the “conversation”, as I was already done.

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Shadow banning (censorship) happens very frequently on Twitter. And when I’m shadow banned, that doesn’t matter. Many accounts on social media are shadow banned when one tiny person reports. It has become very normal. It is a good sign because it shows when people are speaking out and “rocking the boat”.

Great article on “mob bullying”: Steps to Prevent Mobbing

Also, I want to recommend an amazing 3-part series on systemic workplace bullying that ITV put on in December 2019. The full episodes I link here to YouTube.

There are so many “mob bullying” scenarios that also shows pathological lying, targeting, sabotaging etc. which is different from what I described above. But it’s a really good drama series on how targeted mob bullying works. In this case the LEADER is bullied by his team because the company is making people redundant and the group is after the Team Leader’s position.

The actors, ALL of them are not only scarily good in portraying this, but I was so glad that they did a series on this, as workplace bullying is hardly covered in film, TV and theater. I hope they do a squeal or more on this subject, as workplace bullying is a pandemic on its own!

Trigger warning: If you’ve survived bullying of any kind, and especially workplace bullying, there are several things that can trigger or distress you! I myself was only triggered in the sense that I cried through almost all 3 parts of it, as I recognized so many things. But I was also still fresh in bereavement after my dad died. It was a mix of things. So, please be careful and just bookmark for later view when having breaks.

ITV’s “Sticks and Stones

Part 1 YouTube

Part 2 YouTube

Part 3 YouTube

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

.
Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

.

.

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

A Classical Gaslighting Scenario by the Book

I don’t really want to give these people a platform on my blog, but I find this important as a kind of “case study” of how gaslighting works.

It all started here:

Link

I tagged people in who clicked “like” on a Tweet. Something I do all the time. Some people appreciate being informed, other people get p!ssed off about it, others start following me after I tagged them in, others block me, others support me etc. etc. etc. I concentrated on the Tweet about Pret staff not wearing masks, not on the Tweet that was RT’d. Jeffrey Taylor later said he muted me (I’m not blocked as I’m notified of his Tweets where responded in the feed).

This woman at first started to want to mediate that I and the initial poster agreed. When I further explained what I’m writing about, she said “bye”. I then explained that this is such typical “cancel culture” attitude where people immediately leave a conversation because they can’t seem to have a normal argument or even disagreement.

This seemed to have been a “fight or flight” situation. She first wanted to exit the conversation (flight). I gave my opinion about “cancel culture” because these days it seems a challenging task to have a discussion when you don’t agree with something. And then she went into fight-mode.

By all means do what you want to do, leave, block etc. But equally everyone has the right to voice their opinions without being accused and insulted thereafter. But it turned very quickly into accusations and insults. When accusations and insults didn’t work, it turned into a classical gaslighting scenario.

I’m not going to post all the screenshots here, the “conversation” can just be followed via the above link. I just post a few classical examples of ganging up and gaslighting.

I was accused of aggression, which took half a dozen Tweets of me asking for clarification before she finally explained. Then another person entered the feed who wasn’t even tagged in, and started off with insults right off the bat.

Link

From then on there was this “struggle” of the two of them for me to stop tweeting while they kept tweeting in a fast pace, or demand for me to admit I made a mistake or whatever they demanded.

Now the first person has 7000+ followers, but who comes to her “rescue”? A person who hurls insults from the get go. It’s with what kind of attitude/people you surround yourself with, that is what speaks louder than anything.

They then went ahead and in a super fast pace tweeting at me trying to force me to stop. At the end THEY stopped, and pretended to mute me while still tweeting at me. If people are that bothered they usually block. End of. But they kept going and going and going while demanding me to stop.

I have to admit I had a little chuckle as well, they were tweeting so much at a fast pace that I couldn’t keep up “screen-shotting” all, nevertheless responding to individual Tweets. I responded in-between asking to please SLOW DOWN and give me a chance to grab everything and respond:

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Now I know how Ricky Gervais feels when he gets insulted and he just responds with sarcasm! 😀

After insulting me didn’t work, the gaslighting went into full gear, quote:

“I’m trying to advocate for Laura here because you wouldn’t listen to her, so I hoped that you’d listen to me. Literally the only thing I care about is that you’ve done wrong by Laura and won’t admit that or apologize for it.”

Link

So, they wanted me to “listen” after FIRST telling me to “shut the f*ck up” and calling me the C-word. Yeah, that’s a great way to advocate for someone to “listen”!

Further, quote:

“outside of this you could be a lovely person, a great activist, but the way you’ve acted to Laura and the red flags in your speech along the way have just made it hard for me to empathize with you in this”

Link

Little recap, first I’m a “c***” who should “shut the f*** up” and move on, then I may be a lovely person if I just do as they say. But because I don’t “obey” their demands to not voice my opinion on a public platform, they turn this into, paraphrased, ‘if you do what we say, we will find you lovely and your activism worthwhile‘.

All the while they CHOOSE to tweet at me in a Formular 1 pace from all sides (probably in hopes I’d get overwhelmed?), demanding me to stop. They act like I forced them to respond, and they worked hard for me to stop, while nobody was forcing them to respond. After that ALSO didn’t work, they turned to, paraphrased, ‘you’re sick, dangerous, harassing … and in need professional help‘ …

Classic! 😀

All the while calling me names, accusing me of aggression etc. while I never said one bad word to them. I am demanded to apologize while being called a c*** and should shut the f*** up! No apology from them, instead further accusations, insults and discriminating language.

Link

Now, I have “cussed” people out in the past, but while I was drunk in trauma. I apologized for it, often deleted, and other times left it in as a reminder to myself etc. It’s not something I’m proud of and I did this when drunk and it’s an issue I have worked on since all the sh!t hit the fan. I love what Adele said recently in an interview, that she does not have access to her Twitter account because of the risk of her tweeting when she drank something. She trusts someone who has the password and she tweets occasionally. But for people to show such toxicity while NOT drunk shows a lot about them.

I also have been able to start to heal BECAUSE of support from people who don’t accuse me of things EVEN though they have ALL the reason to accuse me after I cussed them out while drunk. You know who you are, and you will be mentioned in my book credits! But I don’t gang up on a person who raises an issue where I might then get so hyped up because I was tagged in.

I have been tagged in to subjects that have nothing to do with Pret. At times I engaged in the conversation, other times I moved on because I did not know the subject well enough to be able to contribute. End of. But I don’t get upset and then hurl insults at the person who tagged me in to an issue they care enough about to want to tag people in on a PUBLIC platform.

The first person who started accusing me of aggression and other things, is a “disability journalist”. I mentioned this to her later after she became very discriminating (“you’re disgusting … you need professional help…” etc.)

When I pointed this out to her, she then turned it into another gaslighting issue that I supposedly knew she was disabled and tagged her in regardless. I corrected her that, 1. I did not look at her profile when I tagged her in because she “liked” a Tweet about Pret. I looked at her profile many Tweets after the initial tagging in. And 2. her profile says that she is a “disability journo”, not that she is disabled.

And despite that, what does any disability have to do with anything here? I tagged her and others in on an information regarding Pret, not HER disability! And this is where the issue lies: disability is used to play victim while behaving in a hostile way. Laura Elliott hands out criticism with the help of others, but doesn’t like to accept criticism, and then turns it into a disability issue. Not being specific, not explaining anything, just a barrage of insults and accusations.

The second person who flew into the feed to the rescue, and after cussing me out from the get go, had a moment of self-reflection on her own feed which is commendable. But they were assured by the disability journo that they did nothing wrong.

Link

If someone would commend me for using abusive and insulting language, I would run far, far away from that person! This is not the type of character I would want around in my life! I had a former Pret staff once join into a conversation where I was insulted and he defended me, but he hurled insults at the other person. I quickly stopped it and asked my friend to not speak in such language to them. It’s ok to come to the “rescue” so-to-speak, but there is no need for hating on people, even if they hate on me.

It’s like that Michelle Obama moment where she said “When they go low, we go high”. Again, I have cussed people out before, but I was drunk and then apologized and will never be proud of it. But I don’t gang up on people to kiss butt of someone who throws a fit because she was tagged in. And it’s the people you surround yourself with that either reflects who you are yourself OR if you have a good character, your character gets poisoned.

So, RM_King here had a precious moment of self-reflection, but let the insecure, toxic bully steer them away from potential U-Turn and with it growth in character.

The journo then claimed she muted me (2:37pm). But between 2:49pm and 3:17pm for another half an hour kept tweeting EIGHT more Tweets at me, calling me “unhinged” after I finally called her unhinged first. I have all those screenshots with the time line. She kept twisting and turning issues, accusing, getting help from someone else who started insulting me etc. etc. etc. ALL because I tagged her in. Who’s unhinged, aggressive, insulting and in need of professional help here?

When people are incapable of arguing in a civil manner, they twist and turn it into the other person being sick, in need of help etc.

(Off-topic, reminds me of what they did and continue to try doing to Britney Spears. I’m closely following Britney’s ordeal which is one big horror show. Get someone, lock them up claiming they’re mentally ill and a danger to self and others, and then milking them of millions! Classical.)

Link

Then finally she said that I am “thoroughly” muted! Excuse me, but you either mute someone or you don’t, there is no partial or thorough mute. And if you mute someone, you don’t keep tweeting 8 more posts to them. And, people often ANNOUNCE that they mute someone when they have no more civil arguments left, while in reality still reading and moving the conversation into private DMs. That’s all reasonable, just don’t accuse or insult people while you yourself are having issues, revealing your deranged attitude! Makes you look stupid, erratic and unreasonable. I felt bullied today, but because of what I survived at Pret, I am proud that this did not affect me emotionally like it would have been a while ago. So, I should really thank Pret! Full circle!

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Brief UPDATE and side-note: What also strikes me very clearly is that @TinyWriterLaura seems to be a very dominant person, always wanting to be right and gathering “yes-people” around her. This is when @RM_King then comes in, trying to please Laura, sucking up to her and then being told by Laura that RM_King did nothing wrong once RM_King has a moment of self-reflection. Laura has now finally blocked me after I tagged her in when I posted this blog post. Of course I could still see her Tweets when logged out after people sent me her Tweets.

If people look at her Tweets, she’s having a lot of issues and people respond to her strongly. Link to another person being bugged by Laura, scrolling up. Laura then again enters into a string of Tweets to the person. Enjoy @KaymakliBlu! 😀 Laura strikes me as a typical insecure bully by the book! And bullies like to surround themselves with other insecure people who poison themselves by defending the bully and even when having a moment of self-reflection, it gets drowned out and so they become more callous. I feel sorry for them to be honest!

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But also to say, I’ve had some interesting interactions with people who claim to be some kind of disability advocate, or once even a guy who was a Samaritan and cussed me out because he was part of a Tweet where I responded to someone else who responded to him. Again, I just responded to a Tweet with no insults or any negative thing except to tweet reality on how Pret is. And boom, world-war three broke out. It’s the people who often proclaim to work with disability, mental health and other health issues, who are the ones who come after me like I just stepped on their toe.

And @RM_King, you’ve been quite an “@rsehole”, and I don’t mind an apology for your insults, but I guess that will never come. But thank you for providing material for a case study of a classical example of gaslighting.

UPDATE 21.01.2022

I thought I was done with that woman, but no, some people have tweeted at me and emailed me on further issues she is doing. She called for others to report me to Twitter. That’s fine, report if you want. That report from Twitter came back as not confirming that I broke any rules. But even if, it doesn’t matter, but what DOES matter is that Laura right out LIES in another Tweet to her followers.

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Not only is she desperate to get help, dragging others in because she doesn’t seem to be able to stand on her own, but 1. She seems to have become obsessed now and keeps dragging people in, 2. THE following can get her in court for defamation! And I am now seeking legal advise.

I loosely followed the case where Jack Monroe has successfully sued Katie Hopkins for defamation. This has cost Hopkins over £300.000 ordered by the court to pay. Hopkins had to sell one of her houses.

What did Tiny Laura lie about? In red (apart from the first sentence):

Link

She blatantly lies saying, I would seek out/find “anti-mask” accounts to “share” with them. I’m intrigued to see in my Tweets and replies where I “found” and “shared” with anti-maskers. This woman is everything she accused me of. Absolutely everything. One of the most toxicity I’ve ever come across.

And the following lie has me now consider to involve legal aid:

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I tagged some people in who “liked” her post where she lied without anyone researching if what she said is actually true. I tagged people in as she blocked me, to ask Laura for evidence. I have RARELY seen such weird, twisted and blatant lie about anyone or anything! Now, of course they all pretend that I’m harassing them, which is exactly what seems to be the plan Laura had with tweeting these. And I am now looking into legal aid for defamation which is in writing.

What strikes me the most is that she and many people say either on their profiles or somewhere in Tweets that they have disabilities. I saw this AFTER some of them insulted me, just to be clear. And you would think that people with disabilities, or any people who are often at the fringes of society, overlooked, discriminated against etc. that they of ALL people would be kind, understanding, asking where someone is coming from etc.

But here I have experienced such a toxic, aggressive, twisting narrative and plainly DISCRIMINATING group of people under someone who seems like the leader of the pack!

What the heck is up with that???!!! Someone please enlighten me! I have been through EXTREME trauma since my brother died and what happened in Pret. As a result I suffer PTSD and other issues. I am THE LAST person who would call a person with similar trauma or any disabilities a “c***”, an idiot, or rally other people against them! Yes, as I said above, I have cussed people out, but that was 1. while I was drunk and later apologized and 2. I always did that to “strong” people or people who have enough power to “crush” me, but don’t. Because it takes STRONG people to have self-control and empathy.

I gained respect for a moment for RM_King when they had a moment of self reflection. And it is important to see how the gaslighting continues and how it works. One clear sign is to make the villain the victim and the victim the villain. And this is also a typical tactic, people use their disability status to claim being harassed. Laura is portrayed as the poor poor person who has been so wronged, while there is so much evidence on how toxic and insulting she behaves.

She asked for help from yes-men/yes-people who quickly encourage her that she did nothing wrong. I am so glad I don’t have people like this in my life, but instead people who’d tell me when I’m off-course. But people who say yes and amen to everything someone does or says, are not people anyone would want in their lives, unless they ARE toxic and have an agenda. They immediately “cancel” anyone who doesn’t agree with them and then play victim. CLASSICAL! They act in a mob against even one voice who challenges them.

It’s also a classical example of bullying and lying to get empathy and a response to then claim “harassment”. I wasn’t paying any attention until someone informed me. I find this interesting for case studies. Because of what I survived in Pret, I can recognize this better than I did when I was undergoing the bullying in Pret. I, too am disabled, but I rarely hang this on my sleeve. I don’t force people to treat me in a way only I want to because I’m disabled. I stand on my own without gathering a mob. And that is always worth it in the long-run. I wouldn’t be able to write a blog about Pret if I was lying or being unreasonable. I provide evidence of issues, while bullies hide behind lies and others.

So, Laura succeeded in getting followers involved and it is again a very good example of gaslighting, ganging up in bullying behaviour as a group. She is a journalist and could EASILY write her own blog post or article on her experience. But she gathers an amount of people so they report because she doesn’t know how argue or agree to disagree. The first report didn’t work, so they try again. They claim I harass them while calling me “idiot”, and they keep responding while they could just simply block. They CHOOSE to respond playing victim to try and get more responses from me, claiming I harass them. 😀

After what I survived in Pret and all that I lost, there is NO amount of people and grouping to bully me into silence or to fear or into anything! Gaslighting and twisting things is such a YUK thing, it makes you feel dirty in your soul afterwards! But I will not be bullied into their narrative.

Further UPDATE: I tweeted the following to the press as well as other hashtags. When people search for her name, especially in connection to my handle, they will find these. And if she tries or succeeds to get my Twitter cancelled or minimized, not too worry, it still gets out there. I’ve lost so much in the few short years that losing any online thing means nothing. I was bullied into silence before, that won’t ever happen again!

And I asked again for people to not contact me with more of her lies. Thank you to those who did, as I was done with her. But I will now let the police look into this, so please report her to Twitter and/or the police, but don’t send me further Tweets of her toxicity.

First of several Tweets to the press and others:

By the way, my blog stats are through the roof! Thank you!

UPDATE: 22.01.2022

I think I understand a little now what also is the issue, this group of people under the “leadership” of her come across very “militant”. It’s about mask vs. anti-mask, vax vs. anti-vax etc. And ANYONE who doesn’t agree with them, or another subject is added will experience hell and brimstone! 😀

But it made for good case study! And I can only implore anyone who reads this from the Laura brigade, if you agree with me or not, that’s not my concern, but surround yourself with people who are not boot-lickers and butt kissers! I am VERY selective whom I let into my life, and part of the character trait of those I have in my life are people who don’t always agree with me. People that I TRUST, who have the right motives at heart and have the love, care and insight to give me critique on my blind spots, NOT insults and cancel culture. I don’t have ONE yes-person in my life, not one. I have no room for them. I don’t trust them. A yes-person’s “nice” words make my stomach turn!

I’m not a believer in God or the Bible, but one Bible verse always stood out to me: “Wounds from a friend can be trusted, but an enemy multiplies kisses.” Proverbs 27:6

If I have yes-men in my life, they will tell me ALL the time how great I am and never at fault towards others. A true friend will critique in a caring, not an insulting way. Yes-men insult others on behalf of the one they lick the boot of. And WHEN they say nice things (“you could be a lovely person ‘but’…”), it’s stinks to heaven!

UPDATE: A brilliant article on “mob bullying” which is exactly what happened here. One quote I came across: “‘One reason for mob bullying is to get the target to perform the desired behavior….which is to leave. If the target leaves, the mob feels empowered and turns their attention on to someone else'”

Another one from below article: “Mobbing typically starts with one individual, a leader of sorts, who then solicits secondary individuals to assist …”

From: Steps to Prevent Mobbing…It’s a Public Health Issue

They put into better words than I’m able to that this is not about the target, in this case myself, but the bully themself and their issues. Everything I’ve been accused of is what this person portrays. And once you’ve been through traumatic bullying experience, in my case in Pret you not on;y 1. recognize this much earlier, but 2. you don’t this in as you know yourself. They can try and shut me down, it doesn’t matter, it’s just online stuff, I go on and keep writing and speaking out.

People with a mob bullying mentality are also pathological liars, they delete their Tweets to delete evidence, but will sooner or later reap what they sow. And it’s good to keep highlighting how bullying and gaslighting works. The above article points those out very poignantly.

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger: »From the outside, it seems funny, on the inside, it’s a nightmare company«

I rarely check on staff reviews anymore like I used to, but sometimes a review jumps out, maybe almost for its “poetry”.

I wanted to call this blog post “Business Plan in Reversal” because the following review by a Barista sounds almost like a proposal or ad.

I want to put the whole review here verbatim but spread out for its creativity. I don’t want to highlight any specific issue like I usually do, because the WHOLE review would need to be underlined.

From Glassdoor. The title, to be frank of Pret not being the same anymore, well Pret has NEVER been good or fair, they just were able to fool everyone better during good/non-crisis times! And former CEO Clive Schlee was better in sweet-talking while Pano Christou puts his head in the sand and goes into hiding, pleasing ONLY the owners, shareholders and himself.

»Not the same company anymore

Pros
Free crap food and coffees if you care

Cons
A toxic environment that doesn’t stimulate growth.

From the outside, it seems funny, on the inside, it’s a nightmare company based on favouritism.

Its culture and values? Only mere advertisements.

Its promotions? Crap marketing strategies.

Its products? Coffees, frappes, food and beverages are ridiculously cheap for them and 4 times more expensive for people that pay their major expenses with health. Without considering that the majority of the staff in their shops don’t care about hygiene and food standards.

Its staff? Bossy frustrated slaves to the company that tries to take advantage of any person they hire.

They strive to mask the truth from people, that the only thing they care about is money. That is why they have wages to the limit, cutting on staff and driving those who work to quit.

Pret is not a company that cares for its employees anymore, nor for the people. In my experience, from 2019, I have worked over a year at Pret and in the end, I didn’t even receive the payment for the holidays accrued.

If you are looking for a well-paid job that makes you feel satisfied with what you do, then this is not a company for you. In my opinion, any other job would be better than Pret. I don’t recommend it at all.

Advice to Management

You should reconsider a few things if you want to save this company from failure.«

Link to review.

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

When Life is too Hard that you keep up your Guard … Pret A Manger

Let’s have some FUN!

Yes, I can be light hearted and join some “fun” from time to time. But I can’t keep it just at a wishy-washy la la land situation. Fun here can be interpreted as wished!

A few “fun” things I tried to fling into the atmosphere from serious issues regarding Pret A Manger.

The Molly Goodfellow Pret Thread

Pret Poets Society

PRostitution in PRet

What does an Angel of Light look like?

The Pret A Manger Anthem

Former Pret CEO Clive Schlee is now Prohibited from entering a Pret

THE OLD pret a MANger AND THE SEA

How to Chase 3 Multi-millionaire Businessmen off Twitter

The Pret Love Treatment

Rat A Manger & Pret A Maggot

Pret A Merde

Pret A Migraine

WOWing Pret Customers (Area managers sometimes give a staff member £10 or £20 when they see staff “wowing” at work incl. wowing customers. This is to manipulate other staff to do more. I still wow customers 😉 )

Happy Being-Awkward Day

Escape From Pret – The Inedible True Story

Pret’s Bang-Bang Rip-off Wrap

Pret’s Diverse and Reliable Soup Rota

Organic Coffins Natural Fools – Pret has a new fool

An IMAGINARY but Honest Interview with Pret

Pret Foundation Trust and Pret’s FALLEN STARS Program!

The Day Clive Schlee had a Bright Idee (The £1000 Announcement)

Pret set aside £10.

Pret and “Broken Window Syndrome”

The 12 Days of Christmas … uhm, the 12 ways of Pret’s Mess!

Away in Pret A Manger adVENT Calendars 2019, 2020, 2021

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UNRELATED-ish TO PRET:

Ruin a Band Name by Removing 1 Letter

Ruin a Band Name with 1 Letter (removing OR adding OR exchanging a letter)

Ruin a Company with 1 CEO

Writing Challenges and Fun Stuff

Nothing more to come, because I’m done.

©2022 expret.org

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review: 1. “Late Night Girl’s” Story with Pret and 2. Pushing Back Against Pret.
Thank you for reading/listening.


Interview:

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Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger MISINFORMED the Press?

I received an email by a current Pret staff last night. This staff has given a “fake” email that doesn’t work, so I can’t respond to it. Some staff write with their true name and email, others with pseudonym but still a real email, and others want to completely be anonymous, which is fine. But if any current Pret staff read this, could you confirm if this is true or not? The full email verbatim, quote:

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Comment: »Hey! I am a Pret employee and I have been reading on the news that Pret will increase our salaries and benefits. This is true. However all the news I’ve read doesn’t make clear that those changes will be in place only from April!!
Even The Times says that this is our second pay increase in four months which is not true.
I believe those newspapers were misinformed on purpose.
It is ridiculous to announce a pay rise two months and half in advance!!!«

End of quote.

If this is true that Pret misinformed the press, then it truly is merely a PR stunt to lure workers in and make Pret look good again in the public eye because many customers boycott Pret after staff wages were cut to minimum-wage. And Pret is desperate for staff! The press played messenger again, like I mention in below post in my take on the pay-rise and why this is a joke: Pret’s new PR Stunt – payrise in Pennies.


UPDATE 30. April 2022:

I want to elaborate on some numbers in regards to pay.

  • CEO Pano Christou 2020 pay: £300,000 (more than UK Prime Minister) Source: The Times April 2022. Source: The Times.
  • UK PM pay: £161,401 Source: Politics.co.uk.
  • USA President pay 2021: $378,333 (2022 conversion rate £300,897). Source: Yahoo news.

Now, it’s interesting that CEO Pano Christou spilled the beans on his 2020 pay, but NOT on his 2021 and 2022 annual wage, let alone how many millions on bonus he got. Former CEO Clive Schlee pocketed £30 million on bonus alone. Source: Daily Mail.

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I think Pano doesn’t give details on his 2021 and 2022 pay because Pano, Pret, former CEO Clive Schlee etc. are always QUICK to make charity or any “good-doing” announcements for the public. Pano, Pret cut staff hours and then wages during the pandemic. They did that in a very nasty way. I write about this extensively on To NHS Staff.

But in a nutshell, on 18. March 2020, just before first lock-down, Pret made a typical PR announcement to be giving free coffees and 50% rebate on food to NHS workers. The public and press went ballistic with praise as usual. The very next morning on 19. March 2020 I wake up to a DM from a Pret staff, whom I don’t know, that Pano has just sent a mass email to all shops and HQ to announce cuts to hours and with it pay. This is the very next day, early in the morning (probably sent late on 18. March 2020) Pano announced cuts to staff hours.

I was later contacted by other staff who sent me his email which I posted in above blog post which I addressed “To NHS Staff”. Pret did their usual nasty thing, doing PR announcements and even worse, using NHS staff as a smokescreen to hide cuts to own staff. I say it again what I said about this before, low-wage Pret staff basically paid for the NHS freebies and this PR stunt.

In above NHS blog post I posted a few customer comments on this. But this NHS worker was one of the very few who spoke out on behalf of Pret workers, most NHS staff enjoyed the freebies and didn’t give a toss who actually paid for it. It’s the same with all the free coffees, Pret don’t pay for it, they raise coffee prices to cover the cost. Same with the “free” plant-based milks, the week that Pret made vegan milks “free” was the same week they raised the coffee prices. You ALWAYS pay, one way or another, and most customers fall for it. The TImes made that clear as well: “Milking it: Pret a Manger’s dairy lovers pay for vegan surcharge“.

But to take from already low paid employees to give as a PR stunt to NHS staff takes a special breed of business people. Many call this “normal” business, no there’s nothing normal about that. In our society we’ve just been brainwashed to believe this is normal and good.

That’s why I emphasis some rare gems who speak out, like this NHS worker:

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Link

Link

After cutting contracted 35 hours to maximum 28 hours and managers contracted hours from 42.5 to 35 hours, Pret then also later made pay-cuts. Pret “asked” staff to TEMPORARILY get less pay, as if they had a choice. Many were fired, those who didn’t want to sign the new contract were let go. And then in 2021 Pret announced the pay-cuts to remain permanent. Staff were now on less contracted hours, while still working overtime for free, a very common thing in Pret, and also had their pay decreased to the national minimum pay of £8.91.

If Pano would have also taken a pay-cut during the pandemic, he would have announced his 2021 and 2022 pay to boast about his “charity“. But he only revealed his 2020 pay.

When the public got wind of the pay-cut, many customers on social media started to call Pret out and many not just boycott Pret, but vowed to never set foot inside Pret again. Hello independents became the mantra. Even “celebrities” like Loose Women presenter Nadia Sawalha started speaking out. Mrs. Sawalha has over 500K followers on Instagram and more followers on Twitter than Pret UK and Pret USA combined. Her words alone has lost Pret a lot of customers and staff turnover remains high.

Pret silenced a staff strike announcement in 2021 with a trick after The Guardan reported on the strike announcement. I explain hat trick Pret used, here: Pret Staff consider Strike.

Nadia Sawalha’s stern words to Pret and some of the many staff reviews can be found in below YouTube video.

Back to some numbers:

UK minimum wage for over 22 year olds before April 2022 was £8.91, less for under 22 and even less for under 18 year olds.

UK minimum wage for over 22 year olds since April 2022 now is £9.50, less for under 22 and even less under 18 year olds. Needless to say that Pret love to employ under-aged workers and older experienced staff have to make up in unpaid overtime for the lack of skill and work experience young people come with.

In early 2022 when Pret learnt about the government minimum wage increase coming in April 2022, Pret made their typical PR announcement again on their website, not on Twitter because I and many others call them out on their bullsh!t on Twitter. Pret had the audacity to announce that they are having the highest payrise in their 36 year history to £10 and more. Source: Pret.com
But Pret did not mention that this will come in April 2022 and Pret lied again, it’s not £10 an hour, it’s £9.75 as found on job recruiting sites. Link on Twitter from 7. April 2022 AFTER the government raised the minimum wage to £9.50 and Pret claimed to have the biggest pay-rise to over £10.

Here the potential worker even has limited public transport:
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Link

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Pret have always paid a few pennies more, up to 25p, than the competition to appear generous and lure low-wage workers in. But staff have to work double and triple for it, and don’t get a payrise or promotion in many years. Even when staff go into a new higher role like barista, team leader etc. shop managers procrastinate the training, procrastinate the promotion, and with it procrastinate the higher pay.

MANY many staff members work in higher positions without the higher pay. I myself have been tricked by a manager who delayed my “graduation” to not pay me. She also broke a promise to give me the highest pay. When I confronted her and announced I’d be leaving if she doesn’t keep her promise, which she made with an old school handshake, she immediately promoted me and increased my pay to the promised highest rate. But then, she and her boss, the operations manager (OPs) transferred our kitchen assistant manager to another shop and we had no assistant manager anymore, and my work load increased. They basically retaliated by giving me part of the assistant manager’s job.

Pret staff over 22 years old starting pay £9.75 LINK

Pret is heavily into wage theft. I had to chase unpaid hours for years in every single shop I worked in. It was “normal” for me to have my separate spreadsheet, noting down how many hours I worked and how much I was paid. It is very normal for shop managers to take an hour here, and hour there, 15 minutes here, 15 minutes there from many staff members. It all adds up at the end.

Pret settled class action lawsuits TWICE in New York having had to repay 4000 workes combined almost $1 million each time. I write on this in Pret A Manger Wage Theft.


It is also very common that Pret does not pay the last week pay when staff leave. They did that to me, but I only noticed months after I left Pret because of the payout I received when Pret fired me, I didn’t notice that the last week is missing, also as my dad died at the time etc. My mind was occupied again from yet another blow. Some former staff mention the missing pay issues on review sites like Glassdoor and Indeed.

Link to Glassdoor review.

Little side note, there’s a reason why Pret and even CEO Pano Christou have such low ratings. Former CEO Clive Schlee already left with a “legacy” and even before he “retired” in September 2019, he let Pano Christou already take over Glassdoor representation in July 2019 to avoid further “landslide” ratings.

When Schlee’s “retirement” was announced in June 2019 (while he remained in the background as Non-Executive Director until mid 2021, a customer on Twitter pointed out the poor ratings and reviews on Glassdoor.

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Link

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And days before Pano took over on Glassdoor:

Schlee’s “retirement” was in September 2019.

Since mid July 2019, typical Pret “leadership”, blame downwards, let lower ranks take over in critical times:

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So, if £9.75 or even if £10 is the highest pay-rise in 36 years, then it shows you how ridiculous and stingy Pret are, yet they are so used that the public falls for their bullsh!t, and employees are brainwashed and fear managed to look for better alternatives.

Journalists should go to Pret shops and ask staff directly. They may not get an answer as staff are instructed to refer journalists to Pret and not speak with them. But staff are frustrated and some may speak to the press nevertheless.

And here again a reminder on the public outcry last year after a strike was announced and Pret cutting pay to minimum-wage. Customers not only boycott, but many vowed to never set foot inside Pret again!

Two YouTube slides/videos within a playlist. I use YouTube because Facebook and Instagram have completely blocked my website after Pret must have reported me. So, I’m “forced” to reach out on other platforms. Just let the player continue after the first slide with all the customer boycotts, to the next video that will start automatically with Loose Women presenter Nadia Sawalha’s stern words to Pret. Nadia basically highlighted – I paraphrase – how staff have carried Pret through the pandemic and as a thank you Pret cut pay down to minimum, as well as cutting benefits etc.

And Nadia Sawalha having half a million followers on Instagram and more followers on Twitter than Pret UK & Pret USA have combined, Pret surely is desperate to do a PR stunt to fool the public AND potential employees again with the help of mainstream media:

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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.

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret’s new PR stunt: Raising Wages in PENNIES calling it “Biggest” Ever Raise in 36 Years

PLEASE SCROLL TO 01. June 2022 UPDATE!
Pret are doing an ILLEGAL thing of NOT paying their staff today! For the second time!!!

Please also see my post on Pret’s WAGE THEFT and the class action lawsuits in the USA Pret settled TWICE within 4 years: Wage Theft in Pret.

Also upfront as a point of reference, Pret SILENCED a strike action that was announced by Twitter person @at_pret last year. Pret did that with a nasty TRICK! Explained here: Pret Staff Consder Strike Action (and how Pret silenced it fast). I never heard anything further from @at_pret even after they asked me and others for help.

Please also see an update from 08.06.2022 at the bottom.

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Here we are again, Pret with the help of mainstream media doing their usual PR stunt. Headlines saying that Pret raises wages the second time in months … or this being the biggest ever raise in Pret’s 36 year history … or calling it a pay “boost” … etc.

And upfront as a little side-note, it is telling that Pret made this announcement on their website and NOT anywhere on social media, but let the press announce it. Pret has recently deleted former staff comments and made commenting on their “We’re hiring” posts unavailable. So, they don’t make staff announcements anymore on social media, but use the press for it as Pret wouldn’t be able to keep up with deleting all those staff comments! Why? Here’s why with screenshots of deleted staff comments: Pret “Last Minute” Staff Shortages?

Calling 50p or even 90p etc. the “biggest ever” raise in 36 years is very telling how 1. greedy Pret is and 2. how easily fooled the public is with the help of mainstream media! And even Unions fall for this, assuming “victory” where there is none! Pret only always raised pay a few pennies when the government raised the minimum-wage. On their own, Pret did not raise wages, that’s why they may be calling these peanuts the biggest ever in 36 years. Quite a joke!

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UPDATE late night 01. June 2022

Pret A Manger’s “payroll error” cough cough … So, it really seems that Pret are in financial trouble, with the loans, lawsuits, debt etc. But again, taking it from the lowest paid employees, well keep sleeping well at nights Pano. You think you get away with this? Staff and friends of staff ALWAYS contact me when you do sh!t like this again!

Just recently I changed my Twitter profile text. And more than ever, it may become reality.

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For the 2nd time Pret is not paying their front-line low wage shop staff. So much to the “biggest” pay-rise in their 36 year (39 year > Jeffrey Hyman) history (PR stunt).

Private DM from staff:

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For people with visual impairment whose programs cannot read screenshots, part of the DM I received from a person on 01. June 2022 says, quote, “For the second time in around 2/3 months pret has failed to make weekly payments to their workers. The failures of prets payroll team today will leave workers unpaid for 5 days. … They have set up a support portal which is only available on Saturday, still leaving two days without pay.” End of quote.

The DM includes screenshots of Pret’s email to shops, not included HQ staff like they usually do, which means, this might only apply to the lowest paid staff on the front-line shops and kitchens.

The person further writes, quote: “This is literally devastating for workers who not only have bills to pay for but also may have plans over the bank holiday, and also with banks shut are unable to set overdrafts etc” End of quote.

And Pret do this AGAIN in a very sneaky way like they did with the NHS PR stunt in 2020. Pret do this during the Queen’s Jubilee weekend when all the press and everybody are distracted with the Queen. By the time anyone notices or responds, Pret already made money and delayed pay to please shareholders and JAB. Low-wage workers suffer YET again for Pret’s crooked greed!

Brief recap from 2020 just before first lock-down: Pret announced on 18. March 2020 freebies and 50% rebated to all NHS staff. The very next morning on 19. March, I received a DM from a Pret staff writing that CEO Pano Christou sent a mass email to all shops AND head office, announcing cuts to staff. I write about this here where I published Pano’s email: To NHS Staff.

Pret used NHS workers as PR and as a smokescreen to distract from the cuts. The same he does now again during the Queen’s Jubilee. The press are busy and distracted. Disgusting @&%!….

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Yesterday’s message, NOTE: Payment will be made on BANK HOLIDAY Monday!!! On a bank holiday? Pay can never be made on a bank holiday or Christmas/Easter holiday etc. Pret STEAL and LIE in broad daylight!

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UPDATE 22.06.2022

Quote from Propel Info who only report on sales and positive things of Pret, never of critical issues: “The return of London’s bankers to offices last week following school holidays and the Platinum Jubilee bank holiday pushed sales at Pret A Manger in the capital’s financial districts close to a pandemic high.”

Sure, the numbers are up because Pret took pay from the staff over the Jubilee weekend, these crooks.

Link

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So, here’s the deal: Pret shop staff are NOT paid, and if they need money, there’s a fee which Pret are supposedly paying. We don’t know where to reach the government department, but this time a lawsuit is mounting.

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etc. etc. etc.

Pano Christou, what you are doing is ILLEGAL!

Shop staff are paid every Thursday, and Pret cleverly use the Queen’s Jubilee bank holiday to delay pay! I am beyond disgusted! There is no such thing as “payroll error” in advance, and then for the 2nd time! Pano, you got £300,000 in 2020, but haven’t spilled the beans on how much you got paid in 2021 and now in 2022, PLUS millions in bonus!

I have emailed Pano Christou and copied in journalists. The person who DM’d me, I have passed on emails of journalists to them and will get financial standards body and the government involved now!

STOP STEALING from low-wage workers!

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UPDATE 02. June 2022, after emailing journalists, including Sarah Butler from the Guardian: “Pret workers short-changed as ‘payroll error’ delays jubilee wages”

Link

Photograph: Neil Hall/EPA

A payroll employee calls Pret out on their bullsh!t, of course it’s inexcusable, because it’s a lie and an excuse in the first place. Pret should get investigated by financial authorities and the government.

Link

I emailed CEO Pano Christou copying in Sarah Butler and others, which resulted in above The Guardian article. I sent one last email to Pano Christou yesterday and published it here: My Last Email to Pret / Pano Christou.

For people who come to my blog for the first time, I write so openly and bluntly after having been bullied and targeted DURING bereavement in Pret. Pret offered me hush money, but I declined and never signed the NDAs offered. My full story at the bottom audio player and links.

UPDATE 03. June 2022 Staff begin to sabotage Pret which means customers will also suffer. Instagram message, quote from one person:

“This is outrageous, it’s a bank holiday week-end and your team members are working instead of enjoying themselves and you didn’t even pay them. You should not allow to have these technical issues as you push your staff to not do any mistake. And is not even the first time.” End of quote.

Response by a Pret worker I highlighted some words, quote:

“Don’t worry. We already drastically reduced food and service quality (since we work for free) and we will make sure Pret doesn’t make as much money as they think they will this bank holiday weekend. They told us 12 hours before payday that there is no money, on 1st of June when everybody has rent/mortgage to pay. They left us with no money to provide for our families. We tried to contact the head office regarding the issue but all of them were already gone enjoying early bank holiday. Lots of people already took sick-leave as a strike action leaving those in the shops understaffed (food availability will be affected). Thank you for your support. I advise to come back next week if you’re our customer to avoid disappointment. @pret you forgot to pay us because of public bank holiday. That’s the real reason, you simply forgot but you’re trying to hide it under an “error” excuse. You deserve to be publicly shamed.”

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Off the bat, Pret of course are not paying £10 an hour. They pay £9.75, 25p above from April 2022 on minimum wage. And in this job ad, there’s even limited public transport. Staff have to figure out how to get to work.

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This Tweet is from 7th April 2022 when the new UK minimum-wage of £9.50 came into effect: Link

With the rising costs of food, utility bills etc. Pret staff are not only NOT better off than before, they’re WORSE off! Pret already made pay cuts during the pandemic down to minimum-wage, as well as cutting benefits, paid breaks and other perks. Raising the pay back to a little over minimum-wage is where staff were before, yet workers are still worse off than before! No more paid breaks. Staff rebates down from 50% to 25%. And other perks and benefits that remain cut.

And before you office workers complain that you don’t get your breaks paid, you should work just 1 hour in any Pret shop! You will run out within minutes, kissing the pavement!

So, what’s this new Pret hype all about that most fall for again?

A pay rise in pennies that’s a little over minimum-wage, like they had before Pret cut wages to minimum. Yet, wages are still below the Living Wage and Pret keeps the “temporary” benefits cut and other perks they cut during the pandemic, while putting more work on staff who work for 3 people each!

The bonus from £1 to £1.25 is also a joke because bonus is at the discretion of extremely strict, micromanaging weekly Mystery Shoppers AND shop management. Bonus can be refused for any and all reasons, no matter how small! Staff reviews on Glassdoor and Indeed have mentioned that the bonus is used as a “weapon“.

Or another review where shops are extremely under-staffed and workers have NO CHANCE to do everything as they have no staff, and the Mystery Shopper cuts the bonus because there was a little toilet paper on the floor in the toilet! Quote from Glassdoor review “Stressful“:

»Constantly understaffed and expected to clean the entire store and multitask like crazy because there is no one else to do it
Sometimes really hard to get the bonus because you work so hard to make the entire store presentable, clean and neat but if the mystery shopper comes during the busy lunch period when you are understaffed and have to stay on till and cannot leave it and tidy the shop floor and they then don’t give you the bonus because there was ‘toilet paper on the floor in the toilet that could have been tidied’. Or if there is a long queue until the door they complain that they were not served within a minute and a half of joining the queue which is ridiculous.«

And these are just 2 of the many reviews on Mystery Shopper bonus issues. And from my own experience, I and my colleagues have been threatened with not getting bonus for the silliest reasons. Current Pret staff who recently wrote to me said that their shops hardly get bonus anymore due to the utter chaos and mess in their under-staffed shops! I know from experience that it was already hard before the pandemic, but I don’t even want to think how staff suffer now, physically, mentally and financially. All the while Pret boast again, having a laugh on the cost of their hard-working employees.

I write about the extremely strict, micromanaging and humiliating Mystery Shopper scheme where ONE staff did not ask a SPECIFIC question, resulting in the whole shop team to not get bonus.

If you don’t read anything I write, PLEASE READ the following Mystery Shopper report via the link, and tell me if reinstating and even raising the bonus isn’t a PR trick by Pret: Pret Staff don’t look Happy.

But not only a little toilet paper on the floor is the issue now, many customers complain about dirty shops. London City Airport has received a hygiene rating of 2 in December after an EHO visit. Detail here.

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The bonus system is a tool to manipulate and fear manage staff. Low-wage shop and kitchen staff ONLY rely on the bonus via the weekly Mystery Shoppers AND shop managers random mood swings.

Shop and area Managers (OPs – Operations Managers) get their bonuses quarterly and their bonuses rely on a host of things like shop profits, waste management, labour costs etc., and the biggest chunk is the Mystery Shopper scores. But shop/kitchen staff only get or lose bonus from Mystery Shopper visits and Managers’ moods.

Hence, Pret reinstating the bonus back in September 2021 after a staff member announced a strike action because Pret cut bonus from £1 to 50p, is a TRICK. I explain in detail here: Pret Staff Consider Strike Action.

The psychology is simple: Pret cut wages to minimum-wage DURING the most dangerous times in recent world history. Pret also cut benefits and other perks. Then Pret raises the wage again to a little over minimum-wage the way it was BEFORE, while keeping benefits cut and staff doing much more work. And thus, they continue to sell ice-cubes to Eskimos in winter time.

And unfortunately staff, most of the public and the press fell for it! Even Unions celebrate! Shame on y’all!

Link

Pret did NOT raise the wages now in pennies because of the strike announcement back in August 2021.

Pret now raised a few pennies as psychology for low-wage workers and the public because many Pret staff walked out, shops closed (also due to rent issues and lawsuits on unpaid rents etc.), many customers announced boycotts and some vowed to never set foot inside Pret again, Loose Women presenter Nadia Sawalha’s stern words to Pret, bad press etc.

All these led to Pret playing another trick by raising the wages a few pennies above minimum wage, but still under the Living Wage.

And all y’all are fooled again! Shame!

And as a visual reminder again, former CEO Clive Schlee pocketing £30million in BONUS for himself alone! Do a rough calculation how much pay PLUS bonus current CEO Pano Christou, all the other execs and the shareholders get! And then tell me again that the pay “boost” and investment of £9.2million for 8000 front-line staff who carried Pret through the pandemic on wage cuts risking their lives, is generous!

Link

Pret’s owners JAB Holdings with seat in tax-haven Luxembourg under the second richest family in Germany, the Reimanns, must have given the green light to Pano Christou to throw a few crumbs at workers to appease the public and burnt-out staff. Front-line workers are so burnt out, they have no strength to even look for a better job. Morale is low, hope is gone, so a few pennies are supposed to fool them again! And it will.

»You can’t run a business on goodwill when the goodwill dries up.«
– Pret Staff Review on Glassdoor.

And remember the NHS smokescreen in March 2020 just before first lock-down? Here’s a reminder!

On 18. March 2020 Pret VERY quickly acted to the possibilities of a lock-down and announced free coffees and 50% rebates on food for NHS workers. The press and the public went ballistic with praise.

The very next morning on 19. March 2020, I wake up to a Twitter DM by a Pret staff who in despair wrote that shops have just received an email by CEO Pano Christou in the morning, announcing cuts to staff hours, and with it to pay. Other Pret staff started to send me the CEO email from that morning which I then published on my blog, as my website is the “channel” so-to-speak between Pret staff and the public/press.

I tweeted this to the press and all over, and Pret retracted for a few months until grass grew over it, but then started making cuts left right and center. But only to front-line Pret staff.

NHS workers were used twofold, 1. as a PR stunt for the public as well as NHS staff, and 2. as a smokescreen to hide cuts to staff. I write about the timing of this announcement and posted the full CEO email to shops here: To NHS Employees.

It is safe to say that millionaire Pret execs, who safely worked from home or socially distanced in air conditioned head office, TOOK from their low-wage front-line workers to pay for the NHS freebie PR stunt. And you all applauded!

And here is how Pret continually get caught doing Wage Theft.

Also, if anyone wants to take a peek behind the scenes on WHY Pret always makes BIG and noisy “charity” announcements: Pret’s Charity Projects.

So, dear mainstream media, you can continue to ignore my writings, my own experience and firsthand knowledge of Pret. You can continue to support this gaslighting system that claims to not be able to afford at the LEAST a living wage and PROPER benefits, to keep on enriching entitled prats who s*it on those who made them rich! You can continue to ignore Pret staff experiences and keep their voices silenced. You can continue to suck up to Pret because it’s not YOU who has to feed children on slave wages, after getting burnt out day-in, day-out until there’s nothing left to even find hope that this short life can be good for hard-working, honest people, who are stepped upon because their work is called “low-skill” to justify poverty wages …!

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That’s why very few people make it on my blog and YouTube posts, who are not as easily served up with Pret’s PR bullcrap!

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UPDATE: 08.06.2022

Someone posted on Linkedin about an auction for the Pret Foundation. Pret really seem desperate for money, using their “charity” smokescreen to get money.

Link

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger Hygiene Rating

I’ve been writing on Pret’s hygiene and pest issues since I started my blog from own experience as well as what customers post on social media.

I’ve tweeted @foodgov on Twitter many times regarding pest issues, stale/expired food etc. I am surprised though that Pret at an airport did so poorly.

When I worked at Pret, an internal health and safety staff from head office made an unannounced visit to a Pret shop, and when this shop did poorly they call it a “black visit”. This means that shop had multiple issues of poor hygiene, expired foods, pest etc.

When this happens, Pret then names and shames that shop throughout the whole company for the rest of us to shudder in fear to do better. I never liked this calling out of shops, managers and staff, for the main reason that Pret do NOT give shops enough staff or PAID time to do things properly. Managers have not been trained properly on pest issues until a shop was shut down by an EHO at around 2011-ish. THEN only did Pret get a professional pest control company on board whereas before only had internal staff to deal with it.

I write about this in below link “Rat A Manger …” where I worked in a mice infested shop and we BEGGED head office for us to close the shop over the weekend to get on top of this! But no, nothing was done until an EHO closed down a shop after finding pest issues. Then Pret started firing and penalizing Managers who weren’t trained in the first place!

Plus, staff have always been overworked, even before the pandemic. Pret schedules staff rotas so tightly that staff have no chance whatsoever to finish all the tasks, especially the cleaning in the time given. Pret pretends that staff aren’t working hard enough, while in reality they work their @rses off! Managers then manipulate and fear manage staff to work overtime for free!

But because I was/am very organized by nature, I often managed to finish tasks with my colleagues on time, even early. And after this constant aim to manipulate us to work even harder for free, I drew the line and clocked off by the minute and as a Team Leader let my colleagues go home at the DOT of our scheduled finish time.

Whatever task couldn’t be completed, we left undone, as long as we did the most important things first, like cleaning, health and safety checks and repairs etc. Anything unimportant we left for the end, finished it, or we didn’t finish it and went home. Enough was enough! As long as we worked hard and did our utmost best, I refused to be threatened or manipulated to do even more for free. My Managers had no choice but respect this, because most of the time we DID finish everything and they KNEW my and my colleagues’ work ethics. They had NOTHING to get us with, even though they tried!

So, my question to regular customers is: You witness shops being so immensely busy, overcrowded, understaffed, two people behind the counter if they’re lucky, one person on the coffee, queue to the door, day in day out! And now during the pandemic and much more staff shortages, staff sick, staff walking out … shops close unannounced and without explanation or with dodgy “technical issues” notices.

Do you think that the food you eat is really FRESH?

Do you think that minimum-wage burnt out staff have time nor care to wash their hands in-between products (vegetable to meat products, allergen, gluten-free etc.)? Especially now during the pandemic in even more understaffed shops?

Do you really think that Pret has high quality products after being fed these slogans for decades?

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London City Airport’s hygiene rating is just the tip of the iceberg!

And if an airport shop can rate so poorly, a shop that is within a shopping unit on a property run by third parties, not independently as a shop on its own on the high street, are you kidding yourself that all the other shops are doing better?

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When I walk by a business that has a rating of 4, I always ask myself “What was the ONE point they lost the rating for?” I am not a competitive person in sports, or creative things etc. I do my thing, and when people are better or more successful in whatever they do, that’s great. I don’t care about that. Everyone has talents, makes effort, does hard work. But when it comes to hygiene ratings, I expect 5 out of 5 and won’t enter the business with a rating of 4! When it comes to hygiene and health & safety, I have zero tolerance to the slightest issue that is easily preventable!

The first thing I do when entering a restaurant, I go to the toilet, partly to wash my hands before eating, but also to see how the toilets are. I have walked out of businesses before even sitting down at a table, just by the looks of the toilets. End of.

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Link to part of the report which in this case was pest issue.

Quote:

»Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene« Improvement necessary. End of quote.

Usually when pest issues are found, the EHO who did the visit closes the shop until it is free of any pest. When an internal Pret HQ health and safety staff had a “black visit”, the shop has 4 weeks to improve. Often the shop Manager, even Assistant Managers and Team Leaders will be moved to other shops or send on “holiday” or get fired, depending on the situation and/or how close/friendly the Manager is to the OPs/area Manager. It’s all about making friends in Pret unfortunately. I was never good at making friends. I just wanted to do my job and go home.

Back in 2015 six+ months after my brother died and an area Manager targeted me for months on end with the help of other Managers, I was sent to a shop that had a “black visit” to help fix the mess. I was known for my strict hygiene and safety record, doing things by the book. But it was my darkest time in 2015 and 2016, with my brother’s death and the intense bullying issues that started shortly after I lost my brother.

Other Team Leaders and an Assistant Manager from other shops were also sent to that shop, as the whole shop leadership team was sent on holiday or fired. We had 4 weeks to fix the shop. What I didn’t know at the time is that I was sent there to FAIL! And I did fail in a few things, which was NORMAL because that shop was a f@cking mess and we were in front of a mountain of issues trying to figure out where to start!

All eyes were on that shop! Everyday “important” people from head office visited, health and safety staff came by, the pressure to improve daily was very high. And frankly, it was very unfair on us who came from other shops to fix a mess we didn’t create! They had no mercy! This area Manager who targeted me to get rid of me used the SMALLEST issue to get me a written warning etc. with the help of another area Manager and Managers.

Last year I called out another area Manager on Linkedin and Twitter who helped her to target me. This area Manager who’s shop had the black visit (she doesn’t work at Pret anymore after 20+ years, but still interacts with Pret on Linkedin), helped target me and then had the audacity to “like” my pinned Tweet about former CEO Clive Schlee. I asked her many times, for months to unlike my Tweet as I did not want her on my time line.

She was a SENIOR OPs Manager with 18+ years experience at the time. She could have EASILY supported me instead of supporting the bully-area Manager to target me. I still did my job exceptionally well, even during traumatic bereavement. I was KNOWN for my work. I was TOLD and confirmed via Mystery Shopper reports etc.

She could have stepped in, having seen my track record at work. But she helped the bully instead to get me a “note of concern”, a first step in the direction of a disciplinary and then dismissal. The smallest things I made a mistake in I was targeted with, penalized and threatened. All during the darkest time in bereavement! It was an emotional war zone I found myself in! How I survived this, I do not know! At the time “ignorance was bliss” and I kept giving Pret the benefit of the doubt, until the evidence mounted! I saw with my own eyes after applying for my file, how Pret with HR and Managers SCHEMED against me! It was there, in black and white on paper!

Bereaved, ill, even disabled staff have no room in busy Pret shops. Time is money, and whoever crumbles under the weight of personal tragedy will be sieved out fast.

If Pret would have supported me from day one, like they boast about their Pret Foundation Trust to be helping vulnerable people, I would be writing a completely different blog now!

And the little help they did provide was ONLY after I contacted former CEO Clive Schlee in WRITING, so as to cover their tracks! But the bullying continued, it just shifted in more subtle ways.

Pret’s Foundation Trust charity project is PR and a smoke screen. Longtime staff have no chance when they become bereaved or ill! They need to go ASAP!

I even suggested to Pret in writing to put me under someone in the Pret Foundation Trust until I recuperated, another OPs Manager I worked with briefly, also suggested this to Pret, also in writing! But Pret refused!

So, this experienced area Manager helping the bully and then liking my pinned Tweet? Really?? Nah!

She ignored my request to “unlike” the Tweet again and again! Only when I requested this again under current CEO Pano Christou’s Linkedin mention, did she unlike it, then blocked me and then LIED publicly to never have liked it. Well, thanks for confirming what a toxic b**** you are!

Typical Pret leadership!

She then lied publicly on Linkedin after I asked again for her to “unlike” under a post that mentions former CEO Clive Schlee and current CEO Pano Christou. I then got booted out of that feed and my post got hidden/deleted by Linkedin after someone reported me. That’s why I take screenshots. But this is VERY typical Pret A Manger leadership, they like stuff in secret while pretending to be with/for Pret in the open.

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Really?!

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But regarding Pret’s hygiene and pest issues, and the 2 rating in City Airport, dear customer, you see the tip of the iceberg here!

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My post on pest issues in Pret: Rat A Manger & Pret A Maggot

My post on expired NON-fresh food: Pret Food is NOT Fresh

YouTube video and slide for those who don’t want to read long blog posts:

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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.

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

Racial Profiling in Pret A Manger

My second post of the year is for a lady who has raised the issue of racial profiling in a Pret shop in Manhatten, NY. She contacted Pret, and after a few times did get a response, but then keeps getting ignored again since months.

Of course, at this point it’s an allegation, but no-one who makes up stories would pursue this for months. And from experience having worked at Pret, I know for a fact that there is racism in Pret, also toward staff. I mention this because some come with the bullcrap “argument” that these are only allegations and no proof. I can only implore journalists again to go undercover into Pret and see for themselves!

I send her a link to CEO Pano Christou’s Linkedin post on Facebook, she posted on Linkedin as well now (see below). But so far no response again.

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Link

Pano Christou closed his Twitter account on 01. July 2019 after I tweeted to the press about Clive Schlee’s “retirement” and also mentioned Pano’s Twitter account. He then promptly deleted it and now “hides” on Linkedin where people tell each other sweet little nothings all day, and how awesome Pano is, while Pret shops lie in shambles!

Journalists read my blog, so I offered her to put her concerns on my blog. Her message to Pano on Linkedin which they still leave in, usually they delete critical posts:

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Link

For larger print, quote:

»On August 30, 2021 I was racially profiled in one of your locations in Manhattan New York 47th & 6th street. I went through the proper channels and emailed customer service. As of this date December 23,2021 I have not gotten a phone call or any type of gesture apologizing. I have been in contact with someone but nothing has been done. I emailed them yesterday and my email came back blocked so I use two other emails address and they came back blocked. The first Rep was Elle Reference #10091595. I don’t want to discuss in details what happened on the platform but if I have to I will. You can check into this matter and get back with me ASAP.«

And having worked at Pret for 10 years and visited Pret’s London Head Offices many times, I rarely saw Black, Indian/Asian staff working there. Most are Caucasian British, German, French with very few exceptions. The same with OPs/area and shop managers.

UPDATE

February 2022

Pret’s response via Facebook (Shanee sent this to me). Pret AGAIN claims to have some technical difficulty, pretending they didn’t get the message.

I ask again like I did in my other post about Pret’s ongoing “technical issues” while having received a “digital technology leaders award”:

Pret A ‘Manager’ Received Digital Technology Award (for screwing up their digital technology so much!). In the post I linked to some of the many customer complaints that they can’t use their subscription and Pret claiming “technical issues”.

Question: How can a multi-billion £$ company have THAT MANY technical issues for so long?

Anwser: they don’t have technical issues, they’re just lying again!

Pret’s response on Facebook while continuing to ignore the complaint onracial profiling AGAIN. Shanee has the her emails as proof she sent it:

“Hi Shanee, We’re sorry to hear that your original message has not yet been resolved. We’ve asked our team to see if they’ve received your emails so they can get back to you as soon as possible. We’re also currently working to resolve a tech issue that sends an “undeliverable” message even when the emails are delivered. This is likely what happened when you tried to email our team this week.”

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Also, a Twitter feed of a customer experiencing racism in a Pret shop:

Link

Another feed on Twitter, also going into detail:

Link

A radio station in Washington DC where Pret also has shops:

Link

An article in The Voice about racism in Pret:

Link

A former staff sued Pret on racism in NY. It may be that the lawsuit was settled, as there are no more news about it.

Link

UPDATE 11.01.2022 Pret USA

Link to Instagram post

Former Pret staff after Pret made their PR stunt BLM message and always make big noisy charity announcement:

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

.
Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

.

.

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

Healthy New Year 2022

I want to start off the year on a positive note with a super encouraging tweet by a musician I only know since recently, Mike Bee.

Link

What encourages me so much in this is that he, that SOMEONE recognizes that this has been a “lonely” road, and that in fact ONE person can have an impact!

So, please NEVER underestimate YOUR voice, no matter how silently you whisper at first!

Check out his music, very soothing:

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And while I’m at it, another musician I literally just discovered yesterday, the last day of 2021. A year cannot end and start better than with new discoveries!

John Murry of Mississippi, but residing in beautiful music country Ireland. Also, check out his amazing covers of Duran Duran’s “Ordinary World”, and the classic Jimmy Ruffin’s “What Becomes Of The Broken Hearted” and have some hankies ready! …

UPDATE 06.01.2022

After purchasing John Murry’s last album and one song jumping out at me, I find that John Murry has plagiarized Mark Heard’s song “Nod Over Coffe” as his version of “Yer Lil Black Book”.

I’ve listened to Mark Heard since 1991-ish / 92. Unfortunately discovered his music shortly after he died through some of my favourite artists at the time doing a tribute to him. His catalogue is out of this world. Having died at age 40, he made 16 albums and collaborated, was a writer to writers like no other.

Up until 06. Jan. 2022, John Murry’s album was a new favourite. But not crediting to Heard is unacceptable. I will not post here what Murry’s excuses were he wrote me in DMs. But it’s telling that he took “Nod Over Coffee” and put the lyrics in the tumbler, swirled it around and out came a product he portrays as “art”.

And of course, if Murry would have clearly stated that this is a cover of Heard’s “Nod Over Coffee”, but that he’s put his own spin on it, way to go! I even love this cover. But now I will take a closer look at all the other songs.

I hear Nick Cave, Nick Drake, Joy Division … and that’s all valid and ok. We all are influenced and sound like so-and-so a bit. No problem. But FREAKING GIVE CREDIT!!!

Please scroll up in the following Tweet feed. I’m sorry, I made a mistake!

My Tweets to him, please scroll up. I deleted some Tweets as I was angry and don’t want to unnecessarily offend Murry:

Songs below, but I also put the two lyrics next to each other on a PDF file and uploaded it, external link.

Seeing the lyrics next to each other, it’s safe to say that about 80-90% of the lyrics and a lot of the rhythm/melody is taken straight from Mark Heard’s “Nod Over Coffee”. Heard’s title even appears in Murry’s body of text towards the end! That’s when I woke up after thinking “I know this song, I know this song … where did I hear this song???…”

When you click on the – minus to decrease the page, a pop-up window will come up which is advertising, just click it away and ignore. Then click – minus or plus again how you need it.

Mark Heard “Nod Over Coffee” VS John Murry “Yer Little Black Book”

Discogs.com link

John Murry’s 2021 version WITHOUT giving credit to Mark Heard:

Acoustic/live:
https://www.youtube.com/watch?v=dQMm2NjvR5c

I even love this cover! But if he won’t give credit to Mark Heard, I don’t want any of his music! It’s a principle.

Mark Heard’s original from 1991 just before he died, my favourite of his:

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

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Thank you for reading/listening.

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Interview:

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