Find Yourself a Subject to Campaign for & do some Good!

I want to address something without having to publicly out people, as I am being met with bullsh!t lately and have no time for this.

I am being contacted by all kinds of people, by customers, journalists, former and current Pret staff etc. I appreciate the encouragement, the support (also for other Pret staff) and the interest. I also appreciate critical feedback, suggestions and so on.

I also want to apologize again and again for lashing out at people, especially good people who try to help. I have explained this on my blog and social media many times, that I am working on stopping to drink, which leads to verbally (writing) lashing out in anger and paranoia. I’m not proud of it, I sabotage myself like this, and I am still trying to find therapy and overcome the trauma and losses I still suffer. That is MY fault, MY responsibility and MY problem, not yours!

But what I don’t appreciate is when people want to tell me what I should write about or how I should construct my social media profile etc. And then when I don’t do what they want, they sulk and gaslight or ghost me.

I want to make this very clear, I am very open for critique, for suggestions, for ideas, for correction. I welcome ideas. I have been told by several Pret staff that my blog is to cluttered, too wordy, too complex. And I completely agree with that, and try to cut down on the sheer volume. I also welcome when people give ideas or critique, and would ask to point me into the direction of services or people who can help me shape my website better or make it simpler. Critique is good and welcomed, giving solutions and where I can get help is even better. And believe me, if I had the funds I’d hire a proper web developer as well as editor to do me a shiny, easily readable website. But I’ve done all this solely on my own, without know-how, support, financial help. And for this, I’ve done a hell of a job! But I do appreciate critique and suggestions.

My url expret.org came to be because a web developer explained to me that it would make more sense then my previous main url LateNightGirl.org, as people initially won’t understand the meaning, while an url with the word “pret” in it makes more sense! I am super happy to change my approach or layout or whatever suggestions may help and make sense to me.

But I am not willing to take any bullsh!t from people who try to boss me around, telling me what subjects I should write about or what emoticons to use on my Twitter profile etc. And then they sulk and play hurt puppy when I don’t “follow” their wishes! And then after initial support, when I tag people in they ask me to not tag them in anymore because they are sulking and are having a pity party because I don’t do what they want!

I asked this before, if you don’t want me to tag you in, please block me, because this is the easiest way to not get tagged in, as I tag people at times accidentally in time, having forgotten their Twitter handle after a long time etc. I don’t care about numbers and followings, I don’t care when people block me! I am not on Twitter to be friends. I am on social media for the sole purpose to expose Pret A Manger after what I survived!

Sure, it would help if I had more followers, more RTs etc. And I shoot myself in my own foot by offending people. I’m learning to be more “diplomatic” in my approach and am not proud of how I behave at times fueled by alcohol. I spent 10 years in Pret being forced to smile, pretend a happy facade or get fear managed and penalized. I do not have any smile or happiness left UNLESS I feel like it! And unfortunately I went into the other extreme and am trying to level it out again!

At the same time, I do not put weight on clicks, likes, followings etc. as these go as easily as they came. My handicap here is that I am so used to fight “giants” on my own, being betrayed, lied to, fear managed, and the worst to lose family/friends/job/money … that “compliments” or the amount of following/clicks/likes have no meaning to me! This is also one reason I push people away because I’m fucking scared everyone dies around me or what I’ve built up will be taken away again. I know how quickly we can lose people and things for no reason that I don’t put weight on amount, volume or numbers.

And those I address here, you know who you are! And I will not stoop low again to out anyone unnecessarily. But I will also say again, if you claim to be a journalist or anything you tell me, but you are not willing to get your butt off the cushion, and campaign for subjects you are keen to get public, then do not tell me what I should do! And also do not claim to be someone that you are not! It doesn’t help, it’s not honest and I always worry if what people tell me is actually true! Also, if you claim to be someone you are not, you will always have to look over your shoulder to not get caught! It takes more energy and goes no-where.

I have different Twitter accounts because I am shadow banned (censored) at times where Twitter hides my tweets and account. But people know it’s me, and it’s not illegal to have different accounts. Twitter even allows for accounts to merge. But I don’t claim to be someone that I’m not!

Many people on Twitter and other social media platforms know me! They know my name, my face after we’ve met in real life or on Zoom, they have my number etc. And that includes some journalists. Pret certainly know me and know who is behind my blog and social media handles. The reason I write anonymously in public is anxiety after what Pret has put me through. Especially after being bullied by a GROUP of “professionals”, Managers, under HR etc. during bereavement! And the worse thing that Pret has done via Lila Warren that still has me paranoid that Pret sends a “spy” again, which I describe in detail here: Questions to Lila Tighilt Warren.

This is one reason I lash out while drunk when GOOD people contact me, and I make the poor decision to drink and fall into paranoia that these good people are “spies” to “get me”. I get troll and disgusting mail/DMs at times which comes with the territory of being on social media. And being female seems to be another reason for some people to try and patronize me. So, if someone then claims to be someone they are not, you are not doing yourself a favour by getting in contact with me. I’m not having it!

And people may not believe this, but I’m actually a very private person who usually doesn’t spill my guts all over the place. This has just been a necessary stretch for me to not only expose Pret and what happened to me, but to distract myself from ruminating too much on loss and grief. Between 2015 and 2018 my blog was solely about my brother’s death. Then I turned my website around into campaigning and telling my story with Pret.

And before you assume that I didn’t get mental health help or legal aid, ASK first what I’ve been through and do your homework on my story before making assumptions and judgements!

I have been to hell and back more than once and I was never too proud to ask for help! I don’t just write a blog the size of this website on a subject to just kill time! You don’t write a blog that I do without having been through hell! I have suffered to the point of suicide and still am just surviving! I pay money for my blog, I don’t get any money, I don’t even take donations! I could easily put a donation PayPal button on my blog and start asking for money! But I don’t want to do that. No-one can accuse me of monetizing anything, even though I deserve to be fuck!ng rich after the immense work I’ve put into my website!

I EARNED my blog! I EARNED my experience and horror with what Pret has put me through! I made MANY mistakes, hurt and offended MANY people. I have lost everybody and everything except the roof over my head! But I EARNED what I write about, I suffered through this, I keep suffering and pay the consequences for anything I say, do or write that hurts people or myself!

So, if YOU want to expose an issue, wrong doing or even just do a fun thing to cheer people up, then please do that. But do not tell me what I should or should not do, and then want to “punish” me through manipulation, gaslighting, ghosting etc. I have zero tolerance for bullsh!t like this. And if you claim to be a BBC, Times, Telegraph or any big name reporter, and I find out that you’re not, I will out you publicly!

And I say it again to any person who is hurt because of Pret or ANY person/group: BE YOURSELF! Don’t be someone that you are not! Be as open or as anonymous as you want to be, but be yourself. OWN your story! You EARNED it! You suffered through it! It’s YOUR story!

I didn’t chase three multi-millionaire businessmen off Twitter without having a story to tell that has almost destroyed my life and that scares them!

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Do as little or as much as you can and want to do. Start a blog, or a YouTube channel, or a podcast, or a band, or political party, or a Union, paint a picture, sing a song, cook a meal, talk about mental health or healthy food, rescue animals, pick up waste to recycle … whatever you want to raise awareness of, go for it! However small or big it may be. Go for it! Don’t ever underestimate ONE voice! Don’t let people tell you that you don’t have enough followers or clicks and likes to make an impact! It means nothing in the long run if it doesn’t change a thing or if it doesn’t give you some sort of satisfaction or peace or whatever.

I KNOW the fear, anxiety, paranoia of getting hurt. It took me YEARS to stand up and lose fear! I am not scared of Pret. I spent years being scared of these coward millionaires who sh!t on hard working people! Ten years of being fear managed, exploited, taken for granted and then even bullied during the worst time of my life, I have no fake smile left anymore! And I have no tolerance for fear management, manipulation or any other crap that tries to hold me down. Those days are over!

So, if you don’t want to be tagged in, please just block me because I am not on social media to make friends. My sole purpose is to write about Pret and my experience. My true social – and friendship circle is in real life, not on social media.

And my apologies again for having lashed out at anyone! I’m working on it every day. I’ve come a long way, and have a long way to go.

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger’s Charity Projects

When Pret find themselves in a pickle, a crisis, being exposed etc. they do what they do best: polish up the facade by doing a charity thing.

A small list of charity runs I know of in connection to something deeper that Pret tries to hide or overcome.

I start with my favourite PR stunt that came directly after Pret was informed of my website. Each link explains in detail with screenshots of issues.

Pret’s £1000 announcement to all staff in May 2018 after finding out about my blog.

The coffee freebie and 50% off food for NHS workers, just before first lock-down, while the very next day cutting staff hours, pay. Pret using NHS staff for PR and as a smoke screen to hide staff cuts. Full CEO email in above link.

CEO Pano Christou doing a half-marathon for the Pret Foundation Trust AND asking low-wage staff for donations of whom he made cuts to. Pret trying to get money at every turn under the “charity” umbrella.

Will be updated as more “charity” activity is revealed that looks fishy in connection with other issues.

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

The “Difference” between Pret’s Kitchen & Shop

I would like to explain something to Pret front-line workers.

I am ecstatic about @at_pret‘s planning to strike and am super proud of their courage! If the strike goes forward or whatever the outcome may be is another topic. And of course I hope the strike goes forward and staff ask for and get MUCH MORE, especially the London Living Wage.

But I like to put some balance into an issue that I had to balance out many times when I was a Team Leader at Pret in many of the shops I worked at.

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I was a Team Leader of the shop floor and also worked in the kitchen to learn the products and helped out many times. I ALWAYS was gobsmacked and had a high respect for Kitchen Team Leaders, because I could never do what they do! I ran the shops as a shop Floor Leader (FL) and even though it was extremely stressful, the job was EASY for me!

One General Manager (GM) said to me once that I run the shop with my eyes closed! It came easy to me! What did NOT come easy was all the bullsh!t and bullying from the top! One GM tried to coax me into becoming a Kitchen Team Leader (KL) if I wanted to move up to be an Assistant Manager. But I declined because running the kitchen is a nightmare!!! And I also loved working with customers and appreciate daylight!

There are many Pret staff who prefer to work in the kitchen as they don’t like contact with customers. And that’s fair enough!

But at times when the shop staff had a go at the kitchen staff and visa verca, I quickly jumped in to balance out the conflict.

Kitchen staff often think that shop staff are lazy because at times after the busy coffee rush and before the busy lunch rush, one or two staff stand by the till and seemingly look like they’re not doing anything!

But shop staff are always pressured by management to STAY at the till and DON’T MOVE! Because staff are pushed to drop everything as soon as a customer approaches the till! Staff are pushed to serve FAST to get customers in and out fast, as this means fast money flow.

I don’t want to get too much into this and want to avoid writing a LONG post again, but I often explained to the Team that we ALL work HARD and each team just has a different kind of stress!

I explained to those who never worked on the shop floor, what kind of stress shop staff suffer. And then I explained to shop staff what kind of stress kitchen folk suffer, and they started to appreciate each others’ work and helped each other more. And thus we all realised that it is much easier to work TOGETHER than to fight each other!

Kitchen staff have to work FAST like machines WITHOUT ever stopping! But kitchen staff don’t have to SMILE and pretend to be happy every second of every day on the shop floor and kiss butt of customers who have a go at them because their latte is cold!

Kitchen staff have LOUD and FAST music, NOT for fun like Pret claims, but so they don’t talk and work fast. Fast and loud music serves as a beating drum for the work pace! Your head explodes with that stress!

Same in the shop, the music has to always be loud so that customers don’t linger around too long! But kitchen staff at least can choose their own music and even switch it off if they want to. Although management and KL will switch it on again! I was told off by an area Manager once because I kept turning the volume down in the shop after my head was exploding and I had a concert of Tinnitus bugging me every day. Also, customers kept complaining, but Pret wants the music LOUD! In the kitchen at least staff have some control of the music system.

Shop staff have to listen to the same songs day in day out for months until head office changes the playlist!

If you are ill, depressed, bereaved and you work in the kitchen, you can do your bench in the corner of the kitchen, don’t have to speak with or look at anyone. You can even have a quite cry and wipe your tears on your shoulder!

If you are ill, depressed, bereaved and you work in the shop you are NOT allowed to have a sad face and MUST pretend to be happy and smile at all times! You MUST suppress the tears while being bugged by a customer who’s taking 5 minutes to get out pennies to pay for the £2.85 and tries to get rid of change. …

I know the public doesn’t believe this, unless you have worked or know someone who’s worked at Pret. But I had countless times when I went into the toilet when the shop was quiet, burst out in tears, splashed water on my face, dried up, waved wind into my eyes for my red eyes to settle back, went back on the shop floor, smiled and my customers never knew how suicidal I was. Especially after I buried my brother. At times I BEGGED my Manager to put me in the kitchen to work for a day when I was very down. I couldn’t afford to take unpaid leave if my holiday was already taken, and wasn’t paid for the first two days off sick, even if I’d had a GP sick note.

Most of the time my GM refused me to work in the kitchen because I wasn’t used to the pace and would have slowed down the production and the whole kitchen Team. Other times I begged to be the coffee maker for the morning so I don’t have to face customers and smile all the time. Again, refused because unlike in the kitchen, I was very efficient with fast service and looking after the shop. Even during extremely busy lunchtime, the shop side was immaculate at all times when I ran the shifts. So my Managers never wanted me in the kitchen or on coffee. If I was at any other position, coffee, kitchen it meant my GM or AM would have to look after the shop instead of sitting in the office checking Facebook! This is REALITY in Pret with many Managers!

It is ALWAYS about Pret, about Managers not wanting to work but dump all the burden on those who already work like machines. And I say it again, that I survived this especially during bereavement I still don’t understand!

This has screwed me up so deeply that now I REFUSE to smile or even be friendly if I don’t feel like it. And much worse, I lash out in a drunken stupor at GOOD people because I get paranoid they’re out “to get me” … You can judge me if you like, but this is reality.

Since @at_pret made the strike announcement and the Guardian took it to another level, social media is exploding with customers boycotting and even vowing to never set foot inside a Pret again! Reddit even has several former Pret staff speak out! I will STOP myself from posting ALL the reddit posts, but one I want to highlight and say that I also had to countless times console a colleague who cried in the staff room because our boss told them off, or a customer had a go at them …

Link to reddit comment from 12.08.2021

Quote:

»I can see no one in the comments worked for Pret. That place is a hell to work for, you always end up doing the job of 3-4 people, they have high standards, you are scolded if you don’t smile, and so on. It’s hell, I have never seen so many people crying during and after their shift. You are paid pennies compared to your workload. I can keep going, but it’s just not worth it and now they even cut the paid break, which was the only incentive to stay there. I am glad I left.«

One of many staff reviews along those line, this one is from 2015:

Link

Quote: “A lot of people cry in the staff room especially in their entry period …”

I could go on and on on with the different stress points in both areas, but I only want to emphasise that BOTH, kitchen and shop Team work bloody HARD, each with their own stress levels!

Sure, kitchen staff have very little opportunity to get the individual outstanding card awards! Shop staff have much more chances to get an outstanding card. But the outstanding card is an INDIVIDUAL reward, while the bonus is for the whole Team.

When someone kept having a go at the kitchen Team I said to them that they should work in the kitchen for one week and then after a week they come back to the shop floor and KISS the ground! And visa versa said the same to a kitchen staff to work a week in the shop!

I always stressed to kitchen and shop staff that we are ONE TEAM not two Teams, ONE team! And division and stress between staff is EXACTLY what Pret and low-wage companies love! It distracts from the REAL issues of exploitation by millionaires, who throw crumbs at the bottom to fight over!

I saw a bunch of pigeons fighting over crumbs once and realised then where the term “picking on each other” comes from!

I speak about this in my interview on a podcast, fast forward to 1:22:20 via Soundcloud.

@at_pret kitchen staff, if you’re reading this, please understand that the shop Team have AS MUCH stress, it’s just a different kind of load, but shop staff work AS HARD as kitchen staff and kitchen staff work AS HARD as shop staff. NO-ONE works harder, and NO-ONE has it easier! It’s just a different kind of stress!

My favourite review I came across is from a kitchen worker who also had to jump in to help out in the shop on the till. And trust me, as a Floor Leader I often helped out in the kitchen or asked a shop staff who wasn’t busy to help out in the kitchen as much as kitchen staff also helped us in the shop.

It’s ONE Team! ALL work hard!

My favourite review that still has me cry at times as it triggers the pain that follows you home! I gave it an extra YouTube slide because the public NEEDS to understand how Pret staff suffer!

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

.

.

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger CEO Pano Christou is having a LAUGH 🤬

Pano Christou making a MOCKERY of staff!

And even though my post here makes indirect advertisement for Pret, I want the public to see how utterly, utterly careless, patronizing and disrespectful Pret is towards their staff!

Is he delusional or just outright, unashamedly disgusting to staff?

As all social media platforms are on fire with customers not only boycotting Pret, but many having vowed to never set foot inside Pret again, and some staff find courage to speak out over Pret’s exploitation, cutting pay etc.

What does CEO Pano Christou do?

He does what Pret does best: he announces his self-loathing “charity”.

He wants to run a half marathon to raise money for the Pret Foundation Trust to, quote: “alleviate poverty, hunger and homelessness” … and then he’s asking the staff of whom he just cut wages, benefits etc. to donate to his cause @%!*&% 🤬🤬🤬

I have so many curse words on my tongue but don’t want to degrade myself further! He is spitting on his staff with his charitable pretends! F****** 🤮

They’re trying to get money at EVERY corner including donations from staff.

But this goes exactly along the lines of what Pret did to staff in March 2020 when Pret did the NHS freebie PR stunt. On 18. March 2020 just before first lock-down but at the intensity of the pandemic where it was clear how contagious Covid 19 is, Pret announced coffee freebies and 50% rebate on food for NHS workers. The very next day “charitable” Pano Christou sent an email to all shops and HQ to announce “temporary” cuts to staff. NHS workers were used twofold, as a PR stunt and a smokescreen to divert from cuts to own staff.

I was contacted by several Pret staff on the morning of the email and was sent his email. Full email: (My plea) To NHS Employees. The audacity to use the pandemic to justify cuts and at the same time TAKE AWAY from low-wage staff. In my eyes, Pret staff basically PAID for the NHS freebies. And it was disheartening to read that most NHS staff didn’t care except for their own pocket. Just very few NHS staff spoke out, one very strongly:

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Link

Since the Guardian article by Sarah Butler came out yesterday and a social media storm erupted of customers showing LOVE and solidarity to Pret staff, I’ve spent most of my day tweeting with tears streaming down my face! The overwhelming support from the public I didn’t expect. There’s always some support, but there’s always more silence than voices. But yesterday and still today customers speaking out is like a much needed rain in a drought, and I haven’t cried tears of joy in a long time. And this in contrast to just few voices of NHS staff who mainly seemed to care about getting a freebie while Pret staff bled for it!

So Pano does the usual Pret thing, floating HIS boat on his charitable ventures while sh!tting on staff! His marathon message he sent to all staff, one of whom sent it to me. Also very economical for Pano, instead of joining and paying for the gym or doing a boring morning run on his own, he goes for a public exercise and gets money for it!

And mind you, this message has been sent to me by a low-wage front-line SHOP staff, NOT HQ staff! Pret wants £8.91 p/h staff to donate to his “charity” act! Yeah Pano, I wish you luck! You’ll need more of it now than you ever thought!

Pret staff and the Unions should take the picket-line across the route where Pano will run! And the banner at the goal should have a strong message from staff and the Union on it!

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ADDITION 14.08.2021

After pondering on Pano’s charity stunt, it seems to me that Pano is losing it and is clueless on how to act. Going on a charity marathon thing is a coping mechanism he does from long days gone by. When Pret found itself in deep water on any issue, their strategy was always to do some quick charity stunt reaction. But Pano hasn’t realized that this old coping mechanism doesn’t work anymore. It’s out-dated, it’s INAPPROPRIATE and it has NOTHING whatsoever to do with current issues of the pandemic nor staff shortage!

I wrote in May that I have a feeling that Pano will soon be replaced as a CEO. Staff never really saw him as a leader who’d make an impact. He was Clive Schlee’s shadow for years but never really brought anything new or inventive to the table. He just learnt how to sweet-talk like a parrot!

My prediction from May 2021:

“The Pano Christou Index”

And in the early hours of 29. March 2018 former CEO Clive Schlee made the £1000 announcement to all staff (£800 after tax) after he found out late at night on 28. March about my blog. I give a visual of the evidence here:

“The Day Clive Schlee had a Bright Idee” (Idee is not a typo, I explain in the post!)

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

.
Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

.

.

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger Staff consider to STRIKE

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On 10th August 2021 I woke up to a wonderful Tweet:

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Link

I went on a Twitter race to tweet the press, Unions and others in general.

This morning another lovely start into the day:

Link to Guardian article

Of course this article took the strike announcement to another level and a social media storm erupted as usual, with caring customers announcing to stop buying at Pret. And this comes days after the UK government named and shamed Pret amongst 190 other companies for paying under the minimum-wage: Pret ‘named and shamed’ in government minimum wage list.

Just hours after the Guardian piece, Pret made what Sky news called a “U-Turn” and reinstated the £1 per hour bonus. BUT, this is a joke and a trick! The bonus is not guaranteed and I will briefly explain here below why this is a joke!

Link to The Guardian

First of all, yes of course it’s not law to have to pay breaks and most retail business don’t pay breaks! But why do we settle for a SYSTEM? Why not get this changed? Fast-food workers, especially Pret staff work like machines! It was already horrible to work before the pandemic! Pret always boast that they pay a little more then the competition. But 1. staff have to work triple the amount for it and 2. they don’t get a pay-rise in YEARS except on what the Government raises.

Some people get it to not accept certain “normal” things:

Link

And now, Pret ALSO pays the national minimum wage of £8.91, and with all these cuts staff get more work, many have left, who knows if there are Covid infections or even deaths. Pret was able to hide TWO allergen deaths under the carpet and a 3rd narrowly survived and more injured until an Inquest into the first fatality forced the news out.

The reason why the bonus being fully back from 50p to £1 per hour is that this is just another one of Pret’s tricks!

The bonus is not a guarantee whereas a living wage, paid breaks etc. are a guarantee. Pret has an extremely micromanaging, dehumanizing, humiliating Mystery Shopper scheme in place. I’ve written on this several times and have done some YouTube slides with real Pret Mystery Shopper (MS) reports because my blog is heavily censored on Facebook, Instagram, even here on WordPress. My blog is blocked on those sites and Facebook algorithm even deletes my PRIVATE messages when I link to my blog! But FB, Insta etc. can’t block YouTube, Twitter etc.

The MS has immense power to make or break shop bonus. Every week they visit and any little thing that p!sses the MS off can cost the whole shop the bonus. Pret Managers also have discretion to NOT give bonus for ANY silly reason. The MS is used as a tool to bully and fear manage staff!

If the Manager doesn’t like a staff member and that staff comes in ONE minute late, boom, the Manager withdraws the bonus.

The staff who got the ball rolling on the planned strikes confirms this:

Link

If you work 60 hours per week because Pret has always been under-staffed, but now since the pandemic it’s much worse, you get exhausted, sick, Covid is still around etc. and if you are sick even just for ONE day, you get your whole week’s bonus cut. If you work 60 hours and the MS visit is successful, you get £60 on top of your wages (£1 per hour). £60 is a LOT of money for underpaid staff who, some of them are on benefits to pay their rent. If you worked all week for 52 hours, and on your last day of that week you call sick missing 8 hours to make it to 60, you lose the whole week’s effort of £52 of the previous 52 hours you DID already work!

Many times I myself worked while I was sick because I had to make a decision if to stay at home and get well, but lose money, or work while sick risking further health issues AND potentially losing my whole Team the MS bonus. One MS I unknowingly served pointed this out when I was coughing while serving them and I was not able to smile. My Manager had me in the office after we received the report.

Ctrl & + to enlarge screenshot.

Quote:

Pret: “We aim to connect with every customer with eye contact, a smile and some polite remarks. Rate the engagement level of the person who served
you at the till.”

MS: “Team members should smile at customers and may be not work when ill, as team member was coughing whilst serving me and was therefore not feeling cheerful enough to smile that day.”

Fathermucker, I was also not “cheerful” enough after I buried my brother and my boss told us to leave our problems at home and wear a smile like we wear our uniforms! If an undercover journalist would go into Pret to experience the Mystery Shopper hell. I renamed it to “Misery” Shopper. And dear MS, next time PAY staff to stay home and get well!

One staff member confronted former CEO Clive Schlee on this and called it “stealing”. The staff might have been warned by Pret as they since deleted their Tweet. Also, Clive Schlee’s Twitter account has been deleted in July 2020, so all that’s left are replies to him and many of the screenshots I have from his Tweets.

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And a recent Facebook DM with a former Pret staff who points this out as well, how working 70 hours per week is harmful for mental health, but also physically. I have permission to post this:

So, working like a donkey WILL make people sick! More from this FB exchange here: Pret Staff Tested Positive for Covid.

And other issues with the bonus being weaponized against staff, I worked with a colleague who came to work from his holiday with a little beard. I’m not sure if this is still the case, but in my time when a guy wanted to grow a beard, he had to let Pret know in advance. Pret had this in WRITING in our staff manuals, that’s why I know about it as I had to read stuff as a Leader. To this day I still don’t understand why they had to let Pret know because in the kitchen men with beards wear beard nets as well as hair nets! But he came from holiday with a beard and our Manager cut his bonus!

I got threatened that my bonus will get cut if I keep forgetting to slide the plastic opening sign to “open” in the morning. Pret don’t have these stupid red sliding signs anymore, but in my time when I was new as a Leader I kept forgetting, partly because no-one trained me on “Managing by Walking Around” (MBWA).

Anything can be used by management to not pay bonus. And knowing Pret, they may retaliate against staff for announcing a strike by making the Mystery Shopper harder and/or hint to Managers to cut bonus at any turn possible!

One recent review on Glassdoor by a Team Leader puts this in simple terms: “Bonus is used as weapon”:

Link

We staff always were suspicious as well that when Pret threw these elaborate huge summer and Christmas parties that each cost at least £10.000 and more, VERY OFTEN straight after the parties that week, many shops lost bonus! We couldn’t proof that Pret was behind this, but I don’t believe in coincidences anymore. And it was like clockwork, we staff always laughed and made bets if we get bonus the week after a party.

The same with overheated shops! I worked in 2 different shops, both for months without adequate air conditioning and broken ACs. Shops and at times kitchens if all ACs broke, were 40+ degrees! Every Mystery Shopper, every week NEVER even mentioned this! We were expected to keep smiling and performing at highest standards. We lost bonus if we couldn’t smile etc.

I write in detail and walk people through how working in 40 degrees is like and put many customer Tweets who complained to Pret over overheated shops: Pret A Manger Overheated Shops.

After I started my blog here I registered once on a Mystery Shopper forum about 2 years ago. People were sharing their experiences. There was no-one who was a Pret MS, but I explained from staff perspective how horrible it is for us. And 9 out of 10 MS on that forum were brutal with me! They said that this is our job and that we are expected to fulfill what the company wanted, no matter what. They said even after I explained that I was bullied DURING bereavement and expected to smile! I was shocked at their response! Many Mystery Shoppers seem arrogant and entitled, this is visible in their comments. And to become a MS, you are not allowed to have retail work experience. I believe that is because companies don’t want the MS to have empathy but be like a brutal customer who ONLY spends money when their butts are kissed!

I could go on and on, but I’m trying to learn to write shorter texts. Reinstating the £1 bonus is not good enough and as the only option is a bad deal because bonuses are not a guarantee. Knowing Pret from my own horrific experience, I truly believe it’s a trick of Pret, and staff should NOT settle for it.

As social media is on fire, even former Pret staff on reddit spill the beans on the reality of Pret:

Link

The following reddit comment I will quote here to enlarge it! These guys speak TRUTH!

“No, I’ve been working in hospitality for years. I’ve never seen anything like Pret, the amount of emotional abuse is unacceptable. But hey, people need to see you smile while they’re buying an effing sandwich…”

Link

Low-wage stop staff depend ONLY on the Mystery Shopper to get their peanut bonus of £1 per hour. But Managers and higher up Managers have their quarterly bonus GUARANTEED!

Low-wage front-line staff get the bonus paid weekly, if you worked 40 hours, you get £40 extra. But the bonus relies solely on the Mystery Shopper results, whereas shop Assistant Managers (the position CEO Pano Christou started), Managers and higher ups get their bonus quarterly and the Mystery Shopper is just one part of it. It’s the biggest part, but even if they have low scores, they still get their bonus every quarter!

Little side note again, I write about Pano Christou’s “Rags to Riches” story and explain that he started at position number 4 in the shop NOT at the bottom. He loves to tell the public that he started “in shops”. Sure he did, but he started as an Assistant Manager with a ton of benefits including £500 to buy business attire, monthly £50 for the dry cleaner, health insurance, sick pay from day one, a LOAN to buy an annual travel pass that costs only for 10 months (2 months free travel), elaborate executive parties, travels for Team building, higher pay, bigger bonus and a bunch of other perks along the way. He just loves to fool everyone how he started at the “bottom”! Give me a break!

Staff, as well as customers, have Pret at their balls now and should keep squeezing! DON’T let go! This is a momentum and an opportunity that doesn’t come around often!

They have the press AND the public AND former/current staff AND the Unions now with open eyes on this! DON’T LET GO!

Two slides I’ve done so far and may add more if staff send me updates with new Mystery Shopper reports. But once you look at the detail, you get the idea how dehumanizing Pret’s MS report is. Pret has downgraded from 32 questions to a little over 20 questions, but it’s still horrible for staff who have to act like acrobatic clowns to just get more crumbs that Pret throws at them.

Slide 1 are excerpts from different MS reports from different shops I worked in and different years. Slide 2 is from one shop in 2019. Pret changed some wordings a little since I extensively write about the Mystery Shopper and may have forced Pret even to mention the MS on shop walls. I renamed it to “Misery” Shopper!

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And most of the 32 MS questions from 2019. I have a report from 2020 but had no chance to work it into my blog or YT:

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Also, regarding cuts and exploitation, please see the following posts that show how Pret exploits staff since YEARS including wage theft, lawsuits, using NHS workers for PR etc.

Wage Theft in Pret

To NHS Employees

The Difference between Kitchen and Shop work (The strike announcement says that kitchen staff are the hard workers, but I explain that ALL staff work hard).

UPDATE: Please see how Pano Christou is further ripping low-wage staff off by trying to get money for “charity”: CEO Pano Christou is Having a Laugh!

And lastly, if customers and staff really want to reach the top executives after being ignored on Twitter, FB, Insta etc., it’s best to post to CEO Pano Christou directly on Linkedin. He deleted his Twitter account in 2019 after I tweeted Clive Schlee’s “retirement” to the press and also linked to Pano’s Twitter.

Pano Christou on Linkedin.

I recently adopted a song as the “Pret A Manger Anthem”:

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Bosse Did It Again

After being blown away from a song of his 3 years ago > I fell in Love with a Song, he did it again!

Translation below …

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Rough translation, not a perfect translation, but the core of it:

SUNNYSIDE

Where the sun kisses the city

and your face, too

When you slept like you used to sleep

and you won’t miss a thing

You survive in the park

and you realize the grass is green

and someone hands you a beer

and endorphins release fear

And you sing out of tune on your way home

whistling a song in the dark

Then you’re on the sunnyside again

from there you just float

because you’re letting go and forgive

and you’re going out again

then you’re on the sunnyside again

From then on everything just falls into place

because you’re letting go and heal

and finally thrive again

Where your rough edges disappear

and melt at every turn


Where you don’t look back

Self-worth, Self-love

Where your light-footed walk is back

as well as your sneaky laugh

there, where you need eyes and deeds, say, what should we all do?

And you sing out of tune when we go about the neighbourhood together

whistling a song into the dark

Then you’re on the sunnyside again

from there you just float

because you’re letting go and forgive

and you’re going out again

then you’re on the sunnyside again

From then on everything just falls into place

because you’re letting go and heal

and finally thrive again


You look exhausted, but it’s over

you see how the first light shines on your ruins

You faced it, you haven’t hidden anything, you’ve cried till you dried

through deepest tunnels and grief and gravel towards sunnyside

towards sunnyside

– Bosse

Translation expret.org

WordPress CENSORS under the umbrella of “Mature Content”

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So, here I am minding my own business, writing my posts on Pret and doing other things in life, when I was informed that my blog cannot be found on WordPress.com READER when a WordPress user is signed in and searching for “Pret A Manger”.

And I’m sorry, I’m a better writer than a drawer, apologies! I do understand that the red dick that I drew looks more like a cactus with a sun burn that has lost its “spikes”, but I never claimed to be an artisté! I’m just exposing Pret and have pulled down their pants, revealing their tinie tiny dicks! And now I’m censored for it …

Censorship is nothing new under the sun, it’s happening throughout the Internet since the stone ages of the Internet. It’s subtle, it’s sneaky, it’s disgusting!

I contacted WordPress, and this is their reply today.

Viewer discretion advised and disclaimer: Please go to the toilet before you read the following otherwise you may wet yourself laughing!

Click ctrl & + (ctrl & plus) to enlarge the dick uhm pic:

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WordPress replies with the following:

In text:

“Your site has been classified as mature. For more information about this, please see the following guide:
https://wordpress.com/support/mature-content

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I just did a quicky, sorry a quick search on 3 words: Vagina, Penis and Dick.

And the following came out … no pun intended of course.

I leave it to investigative journalists to dig in to WordPress.com’s censorship in the name of “adult content”.

And Pret A Manger, good one, you have just help WordPress lose a longtime customer! Well done!

My blog was already censored months before I posted the following:
Pret A Vagina

And after I was informed of WordPress censorship, I did a search on just 3 words:

Vagina:
https://vvveritas.com

Penis:
https://reviewpeenlargementbiblepenissupersizer.wordpress.com

Dick:
http://www.drdicksexadvice.com

Now, which part of my blog is mature content porky pie?

Looking forward to moving my website over to another web provider!

Dear WordPress, I’m sure you don’t need my business as you pride yourself in being the most used web-provider out there. I should have known better and choose the little guy web provider. I pay for 1 main URL and 2 further URL’s. I was planning to upgrade, but not only will I NOT upgrade, I will move my website over to another web provider who doesn’t suck up to Pret A Manger’s tiny dick!

But most importantly, I have already passed on your censorship to investigative journalists, also Stephen Colbert, Jimmy Kimmel and all who don’t give a sh!t about WordPress. WordPress, please come, come, come, come up with another excuse to censor blogs on behalf of coward companies, than in the name of “adult content” you father suckers!

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

.
Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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.

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

How much does it take?

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Andrej (PAMSU) tweeted for 6 years after he was fired for having started a Trade Union.

Once I came along on Twitter in 2018, he stopped tweeting. I get it that he was tired. But I don’t appreciate that he never replied to my email, Facebook messaging, and even lied to a journalist. Not good Andrej.

I understand that this is AGAIN about a FEMALE speaking out, and you males shutting down.

I don’t need you.

Facebook group “I Hate Pret” posted in 2011 and then a few years after that. And then stopped.

I myself wrote an Encyclopedia on Pret in 3 years that journalists pretend to not care about, while drooling over it, trying to figure out how not to plagiarize.

So, when journalists come across my story and website, they do one of the following depending on the person:

  • They pretend to not care and ghost (while checking out your website)
  • They REPLY that they are interested, trying to lure you in to share more than they can handle
  • They really don’t care, and in that case, they have other projects worth investigating. But the main thing is, you will know a bullshitter miles away.

When I stared to write publicly on Pret, I wanted to write down my story and die. I wanted the public to know that there are Pret staff who suffer and why they died.

The public and journalists are catching up now. But in the end they don’t care.

I contacted hundreds of journalists.

Most continue to play-pretend to not care.

You won’t be remembered in my book.

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

.
Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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.

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Naughty, Naughty Pret! Not paying staff … AGAIN!

I’m actually surprised that this Tory Government has investigated, and now names and shames companies for not paying staff. I am so disheartened with the Tory Govt. for how they squeezed the UK for years, especially the NHS, and mishandled the pandemic. So, the publication of this list of companies is a pleasant surprise!

Our usual suspect of course is Pret A Manger. And as usual, many people are surprised, especially business people. But why? Business people should know best how companies cheat to get and keep money!

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Pret has been stealing wages for years and settled TWO class action suits in the USA having had to repay 4000 workers close to a combined $1 million. In the USA people quickly sue and get results, while in the UK the legal system is very different. Even if you win in court, the effort and price you pay compared to the rewards is not worth ruining your mental health and finances. It needs class actions as well as individual lawsuits.

Pret’s wage theft, detail here: Pret A Manger Wage Theft

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Link to Government list of companies

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

.
Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

.

.

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Like A Vagina – Just for the very last time …

I have written the most comprehensive site on Pret A Manger.

After initially contacting hundreds of journalists who didn’t care, I am followed or contacted by high profile journalists. Most I “kicked off” my following because I’m tired of journalists wanting material to drop in their lap, while they won’t give credit to me or my story.

And the reason why no-one dares to cover my story, except those who don’t have to lose anything, is because I’m female.

On top of that I have mental health issues. And thus, the stigma is perfect.

And most journalists block me then. And this is one sign to know which journo can be trusted.

LateNightGirlMe/status/1421623160475095043

LateNightGirlMe/status/1419688927741497345

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

Please also see the MEDIA page for more.

.
Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

.

.

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.