Pret A Manger and “Broken Windows” Syndrome

 

This article is what I meant many times when I wrote that I am shocked but not surprised on how Pret dealt with two customer deaths, a third nearly fatal, several hospitalized and multiple ignored warnings of customers. Having worked at Pret and almost having lost my life as I was bullied during already traumatic bereavement, this only shows how non-caring Pret is. To the public, this is new, as Pret has its PR in place with an approachable CEO and smiles all around. Pret invests a lot in keeping the facade polished while behind the scenes is a very different story.

And as cracks appeared in the facade, more marketing, using former homeless people for PR, efficient Tweets and free items give-away, that is paid for by increasing the prices. There is no such thing as “free” in Pret. Someone has to pay for all the freebies, and it’s not Pret.

One clear realization also on other companies whose skeletons fall out of the closet, with Pret there certainly is more in the closet, quote from article: “This isn’t just a matter of bad luck.”

 

Worthwhile read:

LINK to article by Stephen Bevan for Media Foresight: >>> Pret a Manger and “broken windows” syndrome

 

Broken Window Syndrome

Photo: Choilocif

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment:
Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by
The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.


Interview:

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