with this much money cannot realize the responsibility it has to people who are making a life or death decision every time they go into that shop, because these allergies can take your life, and it can take them in a couple of hours or in minutes.”
— Susanna Reid, Good Morning Britain 01.10.2018
Also Piers Morgan has some much needed words for Clive Schlee at the end of the interview.
Putting this again into “perspective” how Clive Schlee’s patronizing and self-assured response was to an open letter regarding allergen and labeling in 2015.
Not only resignation, but prosecution needs to happen here:
Quote for larger print:
“Dear Alicia
I am sitting in Gatwick Airport waiting to board my flight and I have been reading your discursive open letter to Pret. I must say you do have a charming, self deprecating writing style and it was very gracious of you to mention so many good things about Pret. I am Pret’s CEO.
You also make your point about allergen information. To be honest, I am not exactly sure how to respond. I think you are telling us to train our staff better. I can’t argue with that. I think you are suggesting we treat allergens more seriously. Again, fair point. Is there anything else that you would specifically like [u]s to do?
Wish best wishes
Clive Schlee”
The more I read this response the more my head doesn’t stop shaking!
Is it just arrogance, feeling invincible, carelessness, what is this??! His response to me even looks stupid and foolish, like an apprentice who is trying to figure out an assignment…
The patronizing and self-assured tone of: “I must say you do have a charming, self deprecating writing style and it was very gracious of you to mention so many good things about Pret. I am Pret’s CEO.”
Alicia is supposed to get excited that THE CEO responded?
I could pick apart the whole response, but this sentence could be the end for him: “To be honest, I am not exactly sure how to respond.”
Hence, this second “Quote of the Day”:
“It is INEXCUSABLE that a food company of this magnitude with this much money cannot realize the responsibility it has to people who are making a life or death decision every time they go into that shop, because these allergies can take your life, and it can take them in a couple of hours or in minutes.”
The arrogance and cowardliness of Jonathan Perkins, Pret’s Director of Risk-Taking and Complacency!
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Bullied during bereavement in Pret A Manger 