How Pret Was & Continue to be Negligent with Food Safety

I did 3 podcast episodes explaining how Pret was and continues to be careless on their food safety, even after 2 customers died, a 3. narrowly surived and over a dozen got injured. Pret ignored all that until it got public.

And dispite “Natasha’s Law” in place, Pret continue to mislabel their food and even bring food overnight, not fresh, many customer pictures of food with mould and even rat droppings on.

ALL due to extreme understaffing, high pressure, poor training etc.

I mention a particular Barbigan Centre seminar Pret held AFTER Natasha Ednan-Laperouse, the first customer died. This is significant. I also talk about the difference between Starbucks and Pret CEOs actions in times of crisis. I explain how training in Pret is REALLY done and why Pret successfully was able to blame a low wage staff for another customer injury of Isobel Colnaghi who almost became the third fatality.

I also explain my role as a team leader which is one reason why I’m still shocked in how Pret ealt with this and the money power Pret had, but didn’t use.

Of course people say that I have an axe to grind, but that is not my concern. It is people’s choice to LISTEN to what experienced current and former staff explain, especially when they deliever it with EVIDENCE.

I don’t ask people to believe me if I don’t bring evidence. But I have plenty, that’s why I link to them.

I may do an updated episode with all 3 combined in less time. This the first time I did a podcast and just spoke from the gut. But I try to redo those with notes into 1 episode and in much less time. I’m not a professional, please bear with my simple talk.

But I give a lot of info from behind the scenes.

Below, under these episodes are links to the mouldy food and mislabelling issues.

Episode 1: Pret’s Ongoing Mislabelling Issues

Episode 2: Mislabelling Issues ADDITION

Episode 3: Allergy Injury Trial of Isobel Colnaghi
(Why Pret was able to successfully blame a low-wage shop staff)

UPDATE 07.09.2022

New podcast episode in light of Celia Marsh’s Inquest.

NEW Episode 4: Ongoing Mislabelling – Celia Marsh Inquest – Pret now break the Law

The first customer who died, 15 year old Natasha Ednan-Laperouse of sesame hidden in the dough of the baguette which wasn’t labelled on the packaging nor the fridge label. Her parents’ campaigning brought “Natasha’s Law” where all food businesses must label packaged food now.

The second customer was 42 year old mother of five Celia Marsh who died in Bath from dairy traces in a vegan wrap. Isobel Colnaghi who almost died also of hidden sesame, lost her case against Pret.

So, the unsafe food practices continue, even worse now. See pictures of mouldy food via below links. And due to the ongoing mislabelling, Pret are now breaking “Natasha’s Law”. A new inquest into Celia Marsh’s death will start in October 2022.


(Image: Universal News And Sport (Europe))

Pictures of mould, rat droppings and other things on food: Pret Food is NOT Fresh

Pictures of mislabelled food: Vegetarians & Begans Eat Meat at Pret

All this is due to ONE reason: understaffing, stressing and exploiting staff to the max. CEO Pano Christou doesn’t care. He lives in La La Land and has never been a leader, even when he was UK Managing Director and former CEO Clive Schlee’s shadow.

He enjoys the money, his mansion, working from home etc. while exhausting his staff. He cut wages, benefits, even the paid break. Most work 10 hours through without a break due t high staff turnover and unreasonable pressure.

Then Pano had the audacity TWICE this year to delay paying staff under dodgy excuses. The second time cleverly using the Queen’s Jubilee bank holiday weekend, knowing the public would be distracted if the press would get wind of it.

The press DID get wind of it because I was contacted by staff in despair as I write publicly and pass leaked info on to the press. I emailed CEO Pano Christou directly, openly copying in the press, including Sarah Butler from The Guardian who a day later reported on it.

She started to dig depper and also reported recently that Pano received a pay-rise and millions in bonus in 2021 after he made temporary pay cuts permanent.

So, needless to say staff are p!ssed off, they are already on the fringes of existance, carried Pret through the pandemic, risking their lives. Some got sick I was told, but were pressured to keep working or lose their jobs.

I’m still hoping there’s an undercover journalist in Pret for at least a month.

Some staff on social media announced to be sabotaging Pret now (see screenshot below). Many call sick as an internal strike action. All of this contributes to unsafe food handling, stale, expired food, mislabelling, exhausted staff etc. etc. etc.

Pret got away with 2 customer deaths and multiple injuries, so they feel invincible and the lack of food safety has gotten much, much worse iin broad daylight.

Writing to journalists and the government food safety people didn’t help yet. How many people have to die? A small independent, and especially minority business would have been shut down and the owners sent to prison if one customer had died. Pret is protected and safe in this Tory government of corrupt politicians.

Staff on Instagram in June when Pret for the 2. time delayed pay:



I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.




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