Pret A Manger: We are deeply saddened by the passing of Celia Marsh

Pret A Manger: “We are deeply saddened…”

So much so that we printed a label within ONE day of Natasha’s and Celia’s deaths.

One day!


That’s how fast we can do things! In fact, we anticipated our customers deaths that we had labels ready to go once they died.

We are deeply saddened by the passing of 15 year old Natasha Ednan-Laperouse.

We are deeply saddened by the death of 42 year old mother of 5 Celia Marsh.

We are deeply saddened by the allergen injury of Isobel Colnaghi in 2017, also from unlabelled sesame in the UK who also almost died, who lost in court against us in 2021 because we successfully blamed one of our low-wage worker.

We are deeply saddened of the injury of David Matt in 2015 in New York, also from unabelled sesame, who lost in court against us in 2016 before Natasha Ednan-Laperouse died. We are deeply relieved that sesame wasn’t part of the USA allergen list compared to Canada.

We are deeply saddened by all the other allergen injuries, 21 reported that we were made aware of, before Natasha died, which we all ignored.

We are deeply relieved that former Pret CEO Clive Schlee’s open letter response to a concerned allergy sufferer is buried from the public’s eye (but don’t tell anyone that it’s on this blog).

We are deeply relieved that the UK justice system and the media are on our side.

And we are deeply able to label packaging WITHIN A DAY when a higher-up person like the Queen dies.

We’re deeply able to do that.




The press, the justice system, and survivors keep ignoring what I expose about Pret’s negligence because I am a traumatised person having survived Pret’s systemic bullying culture. People don’t want to listen to current and former low-wage workers if they are traumatised. I am traumatised after what I survived (audio player interview at the bottom of this page).

But I keep talking and writing. And I keep saying that people will not be able to say that they never knew how bad Pret is.

I explain in detail in 4 podcast episodes how Pret were and continue to be careless with food safety, including selling moudly food increasingly. And no-one pays attention, not even the Food Standards Agency that I tagged in many times.



For a full visual of mould and rat droppings on Pret food as well as on the ongoing mislabelling I explain in my podcast, please see pictures. These are visuals of what explain on the podcast on WHY this keeps happening:

Stale, expired, mouldy food. Pret food is NOT “freshly made”. That’s false advertising AND dangerous.

Mislabelled food and mistaken ingredients. Vegans and vegetarians eat meat at Pret. And Pret are now breaking the law, “Natasha’s Law”.

Food poisoning, hygiene issues and now also labelling issues can be reported on the government Food Standard Agency website.




Link to report.


I’m not a professional podcaster or journalist, I just speak from my gut and from memory having worked at Pret for 10 years in over 30 shops, with horrible experiences of the top leadership including CEO, HR, HQ staff and management. I have tons of evidence, including paperwork from Pret themselves. I declined Pret’s hush money and never signed the NDAs they wanted me to sign.

Podcast episodes:

Part 01 of ongoing mislabelling and why staff accidentally take wrong ingredients and mislabel.

One example from even last year, 5 years after Natasha died and 4 years after Celia Marsh died. I explain how Pret work behind the scenes and why it is SO EASY to mistake ingredients:



It’s profit over lives by under-staffing and pushing low-wage workers to the brim. Pret only cater to the strict weekly mystery shoppers, the emotional labour scheme that Pret implemented many years ago to portray a “happy” facade while ignoring food safety issues. Lack of food safety has gotten much worse, despite customers having died. Recruiting for Personality rather than Skill can be Fatal.

Part 02 I highlight a weird Barbican seminar and the difference between Starbucks CEO’s and Pret CEO’s handling of crisis.

Part 03 Allergy Trial of Isobel Colnaghi in 2021, and how Pret was cleared after successfully blaming Roberto Rodriguez, a low-wage worker. I also explain how training is done in Pret, or rather how it’s NOT done and the dodgy things shops do.

Part 04 In light of the inquest into Celia Marsh’s death and how Pret had TWO types of labelling in place before customer deaths became public, BUT not the labelling that you’d expect from a multi-billion £ multinational company.



I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment witnessed by customers: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

NEW: Podcast.

Please also see the MEDIA page for which press articles and Pret “charity” announcements I influenced.

Thank you for reading/listening.

©2017 – Present:




Unless otherwise stated or linked to, this website and all writings within this site are the property of and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: unless otherwise stated. All Rights reserved. Disclaimer.

Leave a Reply

Please log in using one of these methods to post your comment: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s