Month: January 2025

Pret A Manger Data Breaches & APP Issues

I Survived Pret A Manger (unsafe company)Leave a comment

… and general data issues, fishing for data, refusing to delete data, data grabs and lawsuit etc.

From experience having worked at Pret, I know how careless Pret are with data, even to the point where unauthorised staff like Team Leaders would look at colleagues employee files including how much they are paid. I had “complaints” from a colleague why I’m paid more than him, while I NEVER share my wage with anyone.

Colleagues also knew my history where I lived (USA) without me telling them, all from my file. Shop managers also leave employee contracts open lying around on the office desk. I cannot count the times I discreetly folded a contract from a colleague without looking at it to shield it even a little bit from anyone coming into the office. As I didn’t have access to the file cabinet, I couldn’t lock it away.

These are just a reflection on the lack of care and training regarding data issues. But it’s not just a lack of care, it’s blatant data breaches Pret do and KNOW it’s just that.

Pret aggressively since 2018 collect data, mainly via private messages when customer have a query, but now of course via apps and the subscription.

In a NY Times article from 2020, Pret CEO Pano Christou speaks about data collection, quote:

»The other benefit of the subscription plan is the chance to gather more data about its customers, who will scan a QR code each time they use it. “Pret have been very, very late adapters to this,” Mr. Christou said. Panera, he said, has a database of more than 40 million customers across the United States. … I think the richness of data today gives you an opportunity to learn much more about your customers”« Link

Christou mentions Panera because Pret and Panera have the same owners and exchange info with each other, CEOs meet each other etc. And Christou also mentioned that Pret are late in the game of data collection compared to Panera and other companies.

And in one of his last interviews being the CEO of Pret, Clive Schlee is being asked by his long-time friend about submitting email addresses on a blog Schlee ran on Pret’s website. The interviewer was surprised that Pret now (2018 on) asked for email addresses.

Schlee answers that Pret until that point were more face-to-face. But in my own experience, Pret against popular opinion are actually lacking quite behind on especially digital issues. Pret are NOT as trailblazing as people often think. Especially with advertising, Pret use (exploit) “influencers” to do free/cheap ads on their Instagram accounts in exchange for a cheap coffee or one month subscription, IF AT ALL they get anything.

But of course, I’m not surprised on serious issues with data arising in Pret.

Here just a few to keep it short.

In the USA people sue more easily as the legal system in the U.S. is different than in the UK. And even here in the UK, when people do contact the Information Commissioner’s Office (ICO), Pret refuse to delete data, especially bank details.

Pret had complaints during the pandemic that they continued to withdraw money from customers’ bank accounts even AFTER people cancelled the coffee subscription. Some were charged for MONTHS before they realised money was leaving their account every month despite having received the cancellation confirmation.

Here just the tip of the iceberg and Money Saving Expert having reported on it:

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To raise a formal complaint to the ICO, fill in the online form. If everyone who encounters data issues with Pret raises this formally with the ICO, Pret can get heavily fined. .

Pret were sued in the U.S. by ex staff for illegally taking fingerprints of staff to sign in and out of work.

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Trustpilot reviews on data issues. And not only bad reviews regarding data issues, 74% of customers on Trustpilot (1&2 star reviews combined as of January 2025) disapprove of Pret on a variety of issues, many having sworn to never set foot inside Pret again.

Pret refusing to delete customer data, despite ICO getting involved:

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Telegraph: “Pret changed subscription app ‘to harvest and sell customer data’, claim experts”

I believe that too, knowing Pret.

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Little side note, journalists still use the old Pret logo with “natural food”. Many still don’t know that Pret were banned by ASA in 2018 from claiming their food is “natural”. Pret then changed their logo to “freshly made” food, which is also a lie as I know personally how staff mess with the food and expiry dates as well as customers not only post pictures of mouldy food online, but food poisoning reports have increased in different countries as well.

Regarding data issues, Pret have also continuously asked for new mobile numbers despite customers saying their registered number with the app is current and correct. But here is a new one that has even me shocked! Phone number versus SIM card AND device number!!!

Now, a SIM card number is different from a mobile device number. Can companies really see the SIM and/or the device number???

And if so, what does that have to do with the current, correct mobile number? Unless Pret are LYING again to know the device or SIM number to fish for more phone numbers AND/OR just aim to hinder customers from using the app to get the deals Pret advertise with the app/subscription.

Quote: “The mobile number registered on your account does not match the SIM card number on the device you’re now using. …”

So, this utterly bogus message talks about 3 completely different numbers:

  • Mobile PHONE number to make and received phone calls
  • SIM card number (which is very long)
  • Mobile DEVICE number or just the mobile device

Either whoever came up with this tactic is completely stupid using such a lame excuse to fish for more data, or there’s something with technology I haven’t caught up with yet. But knowing Pret, I think it’s the first.

I don’t believe for a second that there is a way for outside companies to SEE aka detect the SIM and/or mobile device number. I truly doubt that!

But even if that’s possible, it’s unacceptable and like the poster says, “creepy” and “needy” behaviour by Pret. But then again, knowing Pret, they’re highly unprofessional behind the forced happy facade.

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Further ways Pret cheat customers out of perks, half price deals, stars and perks dissappearing or never adding, weak wifi not able to login etc. etc. via the app.
Just a few from the tip of the iceberg:

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etc. etc. etc.

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It’s HIGH TIME that the ICO as well as Trading Standards investigate Pret in-depth! But unless more people raise this formally, nothing will change.

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Other ways how Pret “steal” from customers and staff, and how they use “charity” to not only fool the public but how they make staff pay for the bill:

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Pret Year in Review 2024: (LOWER the volume at the beginning)

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. Schlee has been appointed CEO of itsu in 2024 by Julian Metcalfe who gave him the CEO spot at Pret many years ago.
I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret and What shop MANAGERS & HQ staff say about Pret incl. CEO Pano Christou.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review as well as mentioned by the BBC.

Please also see the MEDIA page for more on my work with the press.

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

The BIGGEST Balls in DC

I Survived Pret A Manger (unsafe company)Leave a comment

… of course, has to be a woman.

Bishop Mariann Edgar Budde used the moment to speak directly to Trump, and he couldn’t even respond or lash out back. Captive audience. Needless to say the childish look of VP JD Vance and his savvy wife’s keeping a poker face, like the rest of them apart from T.

This administration too shall pass, and the voices that spoke out will be remembered.

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EDIT:

And speaking of big balls and women, a woman who was in jail for 60 days (ok, for 60 days) declined Trump’s pardon, meaning she has a criminal record for life.

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HGEM – Pret A Manger’s Mystery Shopper scheme

I Survived Pret A Manger (unsafe company)Leave a comment

A reminder on Pret A Manger’s micromanaging, fear managing weekly mystery shopper scheme run by HGEM.

Even if I make “advertising” for HGEM, I do this for a reason, as they employ many “power-tripping” mystery shoppers who lord it over staff on purpose and enjoy how staff suffer and have to kiss butt all day. And even when a mystery shopper awards the individual “outstanding card” (not a literal card, but £50 or £100 cash reward to ONE staff member), word is out that Pret at times delete the comments and NOT give the award.

Quote of an anonymous person who contacted me saying they know Pret staff who receive the mystery shopper reports and manipulate the results in favour of Pret’s pockets AND who also knows Pret workers in shops, quote:

“I know people who conduct mystery shopper reports and individuals working at shops whose reports have been affected. In some cases, when someone is nominated for an “outstanding performance” by the mystery shopper, they should receive an extra £100 that week. Unfortunately, there have been instances where the “outstanding performance” line in the reports received later by the Pret shop has been left empty, with comments deleted, preventing anyone from receiving the extra £100”

End of quote.

Also, please see my media page of my work with the press, especially when people like Pret staff and friends of staff leak issues to me that I pass on to journalists.

I received the above anonymous message and believe it because of the numerous times many shops did NOT get the bonus straight after the big summer and winter party. Not to mention all the other times Pret either take (steal as in wage theft settled out of court, or “borrow” from low-wage staff).

Side note, Pret are £700 million in debt while under private equity pressure to double in size worldwide by 2026. So, they’re not only hiking prices, as well as having “technical issues” on their app that customers cannot get the perks or drinks, but also taking from staff at every turn possible. Pret did that already before the pandemic, before the debt, and before the customer deaths and injuries became public and bad press increased. But now it’s much, MUCH worse!

Hence, customer complaints, bad press and staff turnover are through the roof.

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Since many years Pret implemented extremely strict mystery shopper questions to test staff on the tiniest points and fear manage them. HGEM is the company employed by Pret since around 2016 or 2017 to send mystery shoppers every week to every shop. Before HGEM it was another company. Side note, HGEM also run mystery shopper visits to Pret’s close friends itsu who’s CEO now since November 2024 is Clive Schlee who owns half of itsu and used to be Pret’s CEO and is CEO Pano Christou’s mentor. Itsu staff are equally exploited and treated badly.

Many people who sign up for HGEM love to power-trip over low-wage staff. I encountered a few of them on social media, and 9 out of 10 times they are insulting, rude, thin skinned, arrogant, entitled and power-tripping when a I point out how mentally harming this emotional labour scheme is.

Little reminder on the excellent article by journalist Timothy Noah, “The Enforced Happiness of Pret A Manger“.

Excerpts of mystery shopper reports throughout the years and different shops:

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For more on what I call emotional labour “abuse” I list a few very good articles on my page: “The Dangers of Emotional Labour”

I write this today because some thin-skinned guy on Facebook tries to insult me after I explained how horrible this scheme is and how I became suicidal. I will not get into great detail to keep it short and as I covered this many times and more and more customers as well as the press know now that Pret are NOT friendly, but force staff to pretend a happiness.

I was reprimanded by my manager after the mystery shopper, whom I rename as “misery” shopper for a reason, commented that I didn’t smile. This was days after I buried my brother, Pret and my management knew about it, but had no mercy. I went home after my shift often passing by the bridge.

And as usual, with arrogant, entitled, power-tripping people, they try to insult you for pointing out the abusive tactic and the mental health deterioration of staff due to this mystery shopper scheme Pret put in place.

I just put some screenshots of the exchange on Facebook yesterday and today. My main comment was hidden after they reported me to Facebook. Via Facebook reporting, they used the bogus reason of “suicide” even though I simply stated a FACT that I became suicidal during this mystery shopper abuse while bereaved.

Please click ctrl and + (plus) to increase the screenshot for better read, and ctrl and – (minus) to decrease again.

At the bottom I will post only a few of the many staff reviews about the “misery” shopper scheme and how they suffer.

My first comment which is now removed. And I write so blunt on purpose as I almost lost my life in this horrible company:

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It’s clear that this is a Facebook BOT making “decisions”, NOT a human, as it gives mixed messages. At first my comment goes against the rules, then is does NOT. 😀

Here again, another case study.

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So it DOES. 😀

The technology “teams” are in reality bots, not humans. The decisions come SO FAST, within seconds, AI operated.

If the Facebook bot wouldn’t have removed my comment, I would never put it onto a wider platform, but now it’s spread out across the Internet. Thanks for reporting HGEM and/or thin-skinned miser shopper. 😉

Before the reporting and hiding of my comment, a thin-skinned guy who seems to feel addressed as if he is a mystery shopper tried to insult me. Yes, I give him attention on my blog to show how power-tripping people are who get a little “influence” to lord it over low-wage workers in the hospitality industry.

This Simon Fin wrote a comment to make HGEM aware of my post as if the HGEM social media person won’t get notified. It’s also very typical for thin-skinned people like this to claim that they don’t care, and then continue to write over and over, trying to insult as if that does anything.

He also tries to distract, not answering if he is a misery shopper. He certainly sounds miserable.

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Some Pret staff reviews regarding the mystery shopper:

Also, Pret make it EXTRA hard to achieve weekly bonus to avoid paying bonus AND individual outstanding card rewards. It’s all on purpose to avoid spending money while still fear managing staff via the misery shopper.

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… and so on and so forth …

Now Simon Fin, go and throw a childish fit and go on your power-tripping reporting rampage, as if I’d give a flying fnck! Happy researching and trying to figure out how to retaliate. You’re just one of a few thin skinned people who has no leg to stand on.

THE MOST poignant ex Pret staff review to date – everything people need to know about work conditions and mental health problems in Pret A Manger is summed up in the following review:

“This job can annihilate every piece of humanity inside of you … You will lose everything that makes you human.”

Nothing to add to that!

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. Schlee has been appointed CEO of itsu in 2024 by Julian Metcalfe who gave him the CEO spot at Pret many years ago.
I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret and What shop MANAGERS & HQ staff say about Pret incl. CEO Pano Christou.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review as well as mentioned by the BBC.

Please also see the MEDIA page for more on my work with the press.

NEW LinkTree

PayPal.Me

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

(Please be aware that the player shows 0:00 but just press play)

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Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

See IMPORTANT Comments at the bottom

I Survived Pret A Manger (unsafe company)Leave a comment
Pret A Manger CEO Pano Christou’s Reputation with Staff

BINGO! Comment by Ex Pret Staff USA

I Survived Pret A Manger (unsafe company)Leave a comment

I worked In USA pret store from 2019- lockdowns & was working as a trainer But doing Lead Kitchen work like daily ordering , doing computer work& running kitchen alone w/o servsafe due to low staff & NOT being paid for such position work. come to find, i didn’t get my holiday banks cuz I was incorrectly changed to part-time by a angry ex manager BUT i was working 50+hrs prior a week. The manager was fired for sexual harassment & pushing workers to work for free. We had NO replacement manager ever & store NEVER reopened Post covid. Now I have zero references too. The manager usedd to joke abt only hiring females for their looks & forced all females to work registers for rush while male kitchen employees got to stay in the back. He’d also up the production but expect it to be done in the same time plus taking catering orders to delivery too. The 3 male leads used to pas the managers harassment as no big deal too. It took him speaking sexual things of a child to be reported by a minor worker. The A/c was out all summer in the kitchen & food made at 100f temps thanks to manager doing nothing too.

Beth Omm
Pret A Manger FINED £800K after a staff got TRAPPED in Freezer for 2.5 hours

Multinational Food-Poisoning in Pret A Manger

I Survived Pret A Manger (unsafe company)Leave a comment

…. another open letter.

Upfront to any new reader and reader outside of Pret and itsu, I write so blunt below after 1. how I was spoken to over the years in Pret by management and 2. due to the ongoing unsafe and plain dangerous food practices in Pret, and from the customer complaints also at itsu.

Just the tip of the iceberg of food poisoning reports from different countries:

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To Pano Christou and Sinclair Beecham – Pret, (same for Julian Metcalfe and Clive Schlee, itsu)

Countless food poisoning reports, including hospitalisations. Again!

You can try and shut me down every day, it doesn’t matter.

You might not agree with the follwoing, but PTSD, in my case has led me to write the way I write about your pretentious, arrogant, entitled, delusional leadership of Pret A Manger.

While other PTSD sufferers go on a shooting spree, I go on Pret-exposing spree. You will not close down, but your leadership will only be an “inspiration” to young people who are too inexperienced to understand what your game is.

The rest of us don’t respect you.

To the current CEO of Pret A Manger Pano Christou and Sinclair Beecham, Pret RE-co-founder, and in my opinion the “secret CEO” of Pret. I also copied now newly itsu CEO Clive Schlee and his boss Julian Metcalfe in.

Side-note, Sinclair Beecham and Julian Metcalfe don’t want you to know about Jeffrey Hyman, the founder of Pret.

You all had a lot of support, luck, ignorance of people (especially journalists) regarding poisoning your customers. I know from experience, that you won’t do anything regarding your customers continuously getting injured. I know from experience that you don’t give a FUCK about your customers, and even less, about your staff (£800,000 fine for staff in freezer for 2 hours 45 minutes and the bullying culture).

You can try and shut me down as usual, I don’t give a flip. My work, or the worms, are out all over the place. And I also passed on everything to close friends.

I understand that you are what I call, “private equity slaves”, but that is neither my problem nor are you exempt from refraining from safety measures regarding the safety of your customers.

If customers AND staff are the collateral damage for your greed, and you feel safe relying on politicians and the Royal Family, keep doing that while you can. 🙂

It’s the small voices that will kick your ass. The press are not interested, it’s too much work for them. And the previous Tory government has cut services to the bone that there are hardly EHOs left to check on the multitude of food businesses. Lucky you.

But I cannot be prouder to do what I do after WASTING years of my life in your sh!t company.

Like Cher sings, “If I could turn back time” … I for one would never have wanted to set foot inside your toxic, dangerous, unsafe, psychopatic company Pret A Manger. My mistake was to give this place too many benefits of a doubt. I survived this pathetic “corporation” that is on a limp regarding safety, but they WILL SUCCEED to get away with more deaths and injuries.

The Ednan-Laperouse family might have forgiven you, like multi-millionaire, Caucasian brothers and sister do for you Pret, but you continue to poison people. Any SMALL independtn business, especially if it’s run by a minority person/people would be shut down in a heartbeat with ONE customer death or injuries so severe like they keep happening in Pret. But Pret seems to be too big to be drawn to responsibility and I fear that more people will die from the severe food poisoning they suffer (see video below).

I say this again, and I don’t care what you’ll do, you Pano Christou, Julian Metcalfe, Clive Schlee, Sinclair Beecham … you all are entitled PSYCHOPATHS! You don’t give a toss how people suffer. Even when your customers AND staff die, NOTHING happens. Business as usual.

You push your low-wage, and like itsu your zero-hour contracted workers so hard that they have NO CHANCE to look after food safety as well as safety for staff. Pret, Pano Christou, you STEAL wages and even use your low-wage staff as a bank where you loan money from so you can accumulate bonus for yourselves. Not to mention pushing them to work overtime for free. EXHAUSTED workers and a toxic work environment BREEDS unsafe and dangerous food practices. How many more have to die?!

Julian Metcalfe trying to hold me for a fool that his workers “begged” him for zero-hour contracts! What a clown! Anyone who has the luxury to be flexible with their time doesn’t need to be slaving for sh!t companies like itsu or Pret.

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This 2022 DM by a Pret staff about TWO pay delays also happened around 2012 when I worked at Pret and Clive Schlee was CEO with Pano Christou UK Managing Director.

When this 2. pay delay was announced just before the Queen’s Jubilee where the public and press were distracted, a staff on Instagram announced to sabotage Pret after a customer voiced concern for the staff.

The staff starts with, quote, “Don’t worry. We already drastically reduced food and service quality.”

I COMPLETELY DISagree with EVER compromising food quality and safety, but don’t kid yourself that how a company treats their staff, it WILL come back to bite customers!

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All this, how staff are treated, cheated and pushed to work more and faster for less leads to further food safety issues. Cheating on standards to fullfil the unrealistic tasks set by Pret for more and more and more money.

READ the complaints, reports and reviews of customers from every country who suffers with food poisoning.

You put on your “charming” smile and pretentious slogans while running away when people drop like flies. Looking at you Clive Schlee, you pathetic coward!

Schlee shouldn’t be anywhere near a CEO position anymore! Clive Schlee, you already half own itsu, go home, live your “retirement” and spare people of your fake “kindness”.

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And so on … but I concentrate on Pret in the video below. Unfortunately “someone” got all the negative reviews of Julian Metcalfe deleted off Glassdoor that itsu staff left, but I still have the screenshots. You executives can get things deleted all day long, as long as you DON’T CHANGE your food safety and employment practices from the core, these reviews, reports, complaints will continue. You will NEVER be able to whitewash your practices.

Julian Metcalfe’s deleted Tweets and Glassdoor reviews from 2021:

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You all have already carved out your “legacy”. It doesn’t matter how many stores you open across the globe, in the long-run, people will ALWAYS look at the fish that stinks from its head.

For the record, I will always be offended for Pret having a laugh about food safety, while I took it serious to the point I never got promoted because I never cheated.

Fuck Pret A Manger and their entitled psychopathic “leadership”.

Prêt à Vomir … Prêt à Mourir … ongoing food poisoning at Pret A Manger.

READ these reports!!! READ THEM!!!

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. Schlee has been appointed CEO of itsu (shops) in 2024 by Julian Metcalfe who gave him the CEO gig at Pret many years ago.
I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret and What shop MANAGERS & HQ staff say about Pret incl. CEO Pano Christou.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review as well as mentioned by the BBC.

Please also see the MEDIA page for more on my work with the press.

NEW LinkTree

PayPal.Me

.

Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

(Please be aware that the player shows 0:00 but just press play)

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Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.

Pret A Manger Year 2024 in Review

I Survived Pret A Manger (unsafe company)Leave a comment

… and I missed a former Pret staff YouTube comment in 31.12.2024!

Bummer!

Lesson learnt: never finalize the year in review BEFORE the 31st of December!

This comment is now “Ex Pret Staff of the Year 2024” as I don’t have this “category” in this 2024 review, this is it.

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For people with visual impairment where AI reading programs can’t read screenshots, the full comment by another Ex Pret staff under one of my YouTube slides. The comment is verbatim, quote:

»I’m italian….i worked in pret for 3.5 years in Victoria station from 2012 to 2015….. became barista and shift runner before start to suffer of insomnia and panick attack….i feel every little words of this review….after all this years still I’m not the same as i was before start to work in the “hell” and doubt i never be…..i feel the pain of all of you beautiful people!«

End of quote.

For information, the position of “shift runner” existed between 2008 and 2015. It was a position before the team leader position but with less pay than a tam leader. At that time 4 positions were the pathway to become team leader which are: hot chef (responsible for hot food), barista (coffee), team member trainer (kitchen staff trainer), and between 2008 and 2015 the shift runner.

But because shift runners were not easily taken to responsibility like team leaders are, Pret stopped it in the fall of 2015. The shift runner position was my pathway to being a team leader.

The above Ex staff wrote this comment underneath the “Annihulate Humanity” slide where I used a full long review I found on Indeed and gave it its own YouTube slide, as this is THE most spot on and poignant review to this day:

»….i feel every little words of this review….after all this years still I’m not the same as i was before start to work in the “hell” and doubt i never be…..i feel the pain of all of you beautiful people!«

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Pret Year in Review 2024
FULL version

LOWER your volume!

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2023 in Review

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. Schlee has been appointed CEO of itsu in 2024 by Julian Metcalfe who gave him the CEO spot at Pret many years ago.
I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret and What shop MANAGERS & HQ staff say about Pret incl. CEO Pano Christou.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review as well as mentioned by the BBC.

Please also see the MEDIA page for more on my work with the press.

NEW LinkTree

PayPal.Me

.

Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

(Please be aware that the player shows 0:00 but just press play)

.

.

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.