Pret being naughty again, using a disabled toilet as a stock room. Now, some people on social media argue that the toilet might be broken, hence using the space as stockroom. No, if the toilet was broken, it needs fixing, not used to store FOOD or DRINK inside a contaminated area meant for body fluids of all sorts.

Another argued that there might be another disabled toilet in that shop. Again, no, Pret are VERY stingy with space. If they have more than one room, they use for unisex and/or disabled, but would never have more than 1 disabled toilet. If they have enough space, they turn these into stock room, office, staff room. If Pret can get away with only one toilet for all, they will.

But several have noted that usually Pret toilets are locked with an “out of order” sign on the door, and this might be the reason why, as toilets then are used as stock rooms. Yes, that’s a possibility.

I have done a satire piece on the Pret Toilet Saga with pictures of dirty toilets and locked doors. This started during the pandemic when Pret fired many staff. But in general Pret always under-staff to maximise profit, and this means less staff to clean the toilets. And when toilets aren’t looked after regularly, customers take photos and post online. But more importantly, if the weekly mystery shopper visits and sees even the slightest issue in toilets, NO-ONE in the shop gets bonus.

I explain in this slide:

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Link to Facebook post, but this issue is on other socials as well:

Full text below.

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Xwitter: This is not “allegedly”, you can see the Pret logo on the water bottles, and the typical Pret drinks. Just zoom into the very right, second from the bottom, large water bottle.

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Full text from Facebook:

“Disabled Toilets Are Not Storage Rooms

I saw this today posted by a fellow Duchenne parent at Pret A Manger, Trafalgar Square.

A disabled toilet — completely blocked with crates of drinks.

No space for a wheelchair.

No space for a carer.

No dignity.

No access.

For families living with Duchenne Muscular Dystrophy, accessible toilets aren’t a luxury. They’re essential for safe transfers, continence care, medical needs, and basic dignity.

When a business uses a disabled toilet as a storage cupboard, they’re not just being careless. They’re excluding disabled people. They’re breaking accessibility law. And they’re sending a message that our children’s needs don’t matter.

Accessibility is not optional. It is a legal requirement — and a human one.

If you see this happening, speak up. If you care about inclusion, share this post.

Every disabled person deserves safe, clean, unobstructed access. Every family deserves better than this.”

End of quote.

The outrage and disgust is appropriate, many voiced by people with disabilities. I just post a few.

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etc. etc.

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. Schlee has been appointed CEO of itsu in 2024 by Julian Metcalfe who gave him the CEO spot at Pret many years ago.
I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret and What shop MANAGERS & HQ staff say about Pret incl. CEO Pano Christou.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review as well as mentioned by the BBC.

Please also see the MEDIA page for more on my work with the press.

NEW LinkTree.

Thank you for reading/listening.

©2017 – Present: expret.org

A recent Interview on a Grief Podcast based in Seattle, WA, USA:

(Please be aware if the player shows 0:00 and 0:00 on both sides, just press play anyway)

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©2017 – Present: expret.org unless otherwise stated. All Rights reserved. Disclaimer.