Pret A Manger Use Bereaved Against Bereaved


UPDATE March 2019 I tell my story for the first time verbally on a podcast based in California, at the bottom of this page.



Today is my brother’s (estimated) 4th year anniversary.

I feel like writing a second short blog entry today after my first post and tribute to him, a second brief post on the “perversion” of Pret A Manger’s dealings with bereaved staff. I am still in shock over this.

I want to highlight this again in light of how Pret dealt with two customer deaths, as the public for the most part is still under the impression that Pret just made a mistake like any other would. But from my trauma with Pret, I experienced them as toxic, calculated, careless and stepping on people’s dignity.


  • I learned of my brother’s death on Monday 12. Jan. 2015
  • He was found on 15. Dec. 2014 in his flat, estimated date of death around six days before. As the date is an estimate, the council put the date of 15.12.2014 when he was found on his grave instead of the estimated 09.12.2014. We didn’t know they’d do that and again we were NOT informed or consulted on what OUR wishes were! I wanted to let this date be changed but my mum didn’t want me to struggle with this and just leave it. So many strange things happened like sending his urn from his city to my mum’s village council via POST! I didn’t even know this was “normal” procedure in Germany! For some people, like some of my friends this isn’t a problem, but for me it is! Terrible to send the urn of a loved one via post! Shock after shock after shock!!!
  • The police was so sloppy they couldn’t be bothered to search extensively as they ruled out fowl play.
  • They cremated my brother before finding us! Only recently I found a video of a family in the USA who’s son/brother died and was cremated without finding the family. I thought these things don’t happen.
  • When I learned he died, I learned it in one loaded email that amongst other things he was completely gone!
  • I am still in thoughts and communication with people on what I can do about how all of this was dealt with.


  • Fasting forward through a horrific period of trauma, confusion, unclear information, horror and on top of this being bullied in Pret during this time. If anyone doubts my story, I have written evidence that could fill several books!
  • In complete trauma, on autopilot having to work and like a zombie I raised grievance after grievance not realizing that Pret’s toxic HR department was behind my ordeal at work. It was a waste of time and energy. I just stumbled through an emotional minefield in a mental war zone.
  • Because I was so instabil, in the end calling sick increasingly, Pret used a Development Manager from HQ, who worked with Pret for around 15 years at the time, to sanction me. She had a brother who also died in his flat alone and was not discovered until days later, like my brother died and wasn’t found until days later. There are some minor differences between her brother’s and my brother’s circumstances in death, but overall the major parts were like a twin story.  Her brother died roughly 5 – 6 weeks before my brother died in his home country, like my brother in our home country. But instead of introducing us for mutual support in our common grief, Pret used her to sanction me via the tool of gaslighting because I spiraled into traumatic emailing, even though she wasn’t even working in HR. I learned of my brother’s death via email, was targeted and bullied via group emails from my line managers and other emailing incidences that started an emailing sprint lasting for months.  Straight away the day after the disciplinary she and I entered into personal contact solely via text messages and emailing for which she sanctioned me! I was so out-of-sync that initially I thought Pret was supporting me through her even though I was always confused and questioned her why she was used to sanction me instead of someone else doing the disciplinary and her just having normal, non-secret contact. But in hindsight and after having ignored a friend’s warning, she was “spying” on me, on my mental state and if firing me would be a risk for them as a disciplinary is the first and pretty secure step to fire people.

I was so out of it I didn’t see the scheming in this and to this day I don’t know if she even had a brother who died like he did. If her story is NOT true, she is an extremely good liar because the way she described everything was very graphic which I could relate to because that’s how it was with my brother! But if it is true, to allow Pret to step on her as well as my dignity like that is beyond me!

Not only was this the most corrupt thing I have experienced, I have also gone through another kind of loss of having met a person with the SAME loss to just be tricked and lose that support, even though after what she allowed Pret to do via her, I would not want any connection with her again.

My traumatic grief that NO-ONE understood plus the bullying in Pret was like going through a torching desert, then reaching an oasis and someone handing you fresh cold water, and just when you reached out to drink, they snatched it away!

THIS is Pret A Manger behind their PR facade!


And in Pret the bereaved are still treated badly as a former employee from NYC left a review in November:


2018-11-01 Funeral



To keep it short, after initial improvement of my traumatic emailing, I restarted as I was confused and further traumatized with the Development Manager’s conduct. I just became really unwell. My grief turned complicated. Her manipulating and gaslighting me was a very easy task for her as she is also a Hypnotherapist, NLP practitioner and in 2017 studied to become a Psychotherapist. She is registered under The National Hypnotherapy Society that wasn’t interested in pursuing my complaint.

I was fired three days after Christmas, days after my dad came out of his coma still in intensive care when I was summoned back from Germany to London for the dismissal hearing. Two months before I was fired Pret’s CEO Clive Schlee patronized me by calling me his “late night girl” because of emailing late at nights after work. He had a laugh while they all pretended it was so wrong, tricking and trapping me all the way. Therefore I named my website this to be a sore in his and Pret’s sight!

My dad died in March and in a new Twilight Zone I started in May 2018 to write about my ordeal after initially just having posted videos and poems for my brother. I will eventually re-blog everything for my brother and/or separate my Pret ordeal from my brother’s blog as my brother should not share a website with this corrupt and toxic company that is Pret A Manger.

I rejected 4 settlement offers if I resign and be silent about what I went through in Pret. These are the brief bullet points of my story with Pret. My story is spread throughout this website.

I know I am not dealing with this in a way I would have wished for, but I am still coming to terms and acknowledge after almost 4 years that I am actually doing extremely well under the circumstances! And I don’t care if people agree with it or not. It’s MY story, MY pain, MY loss, and MY way to try and navigate through trauma and grief. And I will eventually move away from this “ranting”, but the public is oblivious on how cold and negligent Pret is behind the facade. Unfortunately through deaths of customers becoming public and how badly Pret dealt with it do some of the public and the press slowly wake up.


My blog has grown with many writings of my ordeal with Pret, but to lead the reader to the main issues, please see the links below first before you get lost in all the other blog entries.


Some key blog entries of my story in more detail:


 (Links will open in a new window)


>>> In Memory of my big Brother Thomas. 

*25.02.1969 ~ †09.12.2014


Please visit my brother’s page I created today among other posts. I initially started my website and blog with videos and poems for him and will eventually turn this back for solely my brother and life in general.

He died alone in his flat, I want his memory to be known and not be alone. Pret has no place in my life even though I wasted 10 years in this company, it has almost destroyed me and postponed my grief for my brother. My brother is gone, I can’t recover him, but I will recover, tell my story and help people against workplace bullying under corrupt CEOs and toxic HR departments.



I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote an article in the
Scottish Left Review.
Thank you for reading/listening.




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