Smile, Fool!


Pret A Manger’s new fool can’t smile enough, it seems!

Clive Schlee, since September 2019 former CEO of Pret A Manger, has passed the buck to Pano Christou on Glassdoor in July 2019 already. Christou is the former UK Managing Director, and since JAB purchased Pret, the new role of COO was then filled by Christou. Before Chirstou took over as UK Managing Director in 2012, Andrew Walker filled this role before leaving Pret and via several companies became the CEO of EAT., which is now purchased by JAB via Pret. The official take-over of Christou as the new CEO of Pret was announced on 01. July 2019 after I tweeted to the press about Schlee’s retirement. Christou’s take-over was announced for now September 2019, but Schlee being who he is, not taking responsibility, he let Christou take over on Glassdoor in July to avoid further poor scoring for Mr. Schlee.

Now there’s a proper smile!

2019-09-20 Schlee retirement final announcement

Link to Tweet


A customer pointing out the poor scoring when the first official announcement was made after I tweeted to the press:

2019-07-01 Tweeter re Glassdoor


So, Schlee quickly let Christou take over on Glassdoor!

July 2019 Glassdoor score:

2019-06-30 44 staff 50 Clive


2019-07-15 Pano Christou CEO


So, what’s up CEOs? Your annual internal questionnaire for staff to fill in their reviews on Pret is often tweaked by shop managers to win prices, making Pret look good. But it doesn’t work on real review sites, where bullied staff tell it like it is!

Staff dare to speak out anonymously, and more will speak out openly soon.

I am proud to inspire former and current Pret workers to speak out in any way they are ready to speak out.

And I will not give up until there are independent investigations into staff suicides!

—> Why is Pret not Investigated on Staff Suicides?

For any new reader, why am I writing this?

If you are interested, my website is filled with my and others’ story. But in a nutshell, I’ve put together into a few minutes on YouTube the emotional labour that staff are forced to work under, no matter if bereaved, depressed, sick etc.:


»Any damn fool can run Pret.«

— Wife of Clive Schlee, former CEO of Pret A Manger


Smile, Fool!

2019-09-2019 Pano 39 27


NOTE: If the slide show does not run automatically, please delete amp/ from above URL and reload in order to view.

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The above slideshow is just a selection, the list goes on in Pret Staff Complaints.
And extensive accounts of Pret’s systemic bullying behind the facade, also witnessed by customers: Caught in the Act at Pret.




I worked at Pret A Manger for almost 10 years and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote an article in the
Scottish Left Review.
Thank you for reading/listening.




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