As current and former Pret staff contact me, at times I want to post their words on my blog, always with their permission.
A recent email in which I keep out certain information [deleted content], as they are too specific and may identify the person, like the shop they mention or their position or a specific incident with management, or the exact time they’re working at Pret etc. But here a few words verbatim:
“Hello,
I am just discovering your blog; first of all, hope things are getting better for you, on a personal level.
There is so much to go through, but so far what strikes me is that what was said 3 + years ago about pret, is still so very true. … [deleted content] … What I seen and experienced in just about [few] months at pret, I have never experienced it anywhere, and all I’ve read so far from your blog is still very accurate. I am thinking about … [deleted content] …
Kind Regards,”
Current Pret Front-line Employee
I totally agree with what the person wrote in regards to never having seen/experienced anything like this anywhere else what we experience(d) at Pret. I worked most of my life in the hospitality industry, in 3 different countries. I’ve never ever experienced the micromanagement, emotional abuse, exploitation and sheer toxic environment than at Pret.
I had to learn to respect myself and stay out of this type of environment. In my case I had to learn it the hard way as I kept questioning my own feelings. And Pret took advantage of that. In my case the top leadership and HR got involved. For any new reader, my story is scattered throughout my blog on every page at the bottom audio player interview.
To the person who emailed me with above words, thank you for permitting me to publish, and like I wrote already to you and to all others, join a union, leave a review on both Glassdoor AND Indeed (even in your own language to help your country women & men understand fully).
One of many former staff words, on reddit for example:
Link to reddit post
A recent Tweet regarding sexual harassment has since been deleted. But any staff who goes public on social media is desperate for things to get resolved, but out of fear staff then withdraw complaints, especially while still working at Pret, understandably:
etc. etc. etc. I have listed countless staff reviews and complaints as well as customer observations. But I want to keep posts short as I’ve written enough for 3.5 years.
Some other selected emails by staff:
No training but expected to do the job without mistakes
And to Pret customers, contact consumer rights groups when you run into problems regarding the coffee subscription, pest problems and other issues.
A small overview of issues at Pret on YouTube. But issues are much bigger and persistent, this is just a small overview:
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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.
Please also see the MEDIA page for more.
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Thank you for reading/listening.
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Interview:
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Bullied during bereavement in Pret A Manger 