Day 3 – Julian Metcalfe’s Foot-in-Mouth Disease

3 December – Day 3 of Away in Pret A Manger adVENT Calendar 2020

The following YouTube slide is self-explanatory.

UPDATE 20.12.2020

A lovely comment on Twitter on the below YouTube slide:

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Last year’s Away in Pret A Manger adVENT Calendar 2019

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.

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Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Socialism in a Nutshell

A tongue-in-cheek post 😉

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Capitalism in a Nutshell (blame game):

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Julian Metcalfe’s 1-day Stint on Twitter

There are 2 conditions for which there is no cure:

Foot-in-mouth disease and stupidity. Arrogance is close behind!

So, £210 million man Julian Metcalfe actually had the balls (or one glass of wine too many) to come on Twitter for less than 24 hours and continue his rant in public. I anticipated that he’d delete some Tweets, but that he ran off that quickly was a surprise. Maybe he was drunk when he decided to hit the keyboard so publicly. And probably someone sensible, a certain PR[et] person pulled the plug! Too late Mr. Metcalfe, I’ve made screenshots!

I didn’t screenshot all of his contradicting Tweets, just the ones where he retweeted my Tweets and those that confirm how utterly uncaring, self-serving and arrogantly detached from reality this man is.

His first Tweet yesterday, 30.10.2020:

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His second, follow-up Tweet confirms his comment to the Daily Mail of his survival-of-the-fittest mentality: “we cannot put forth the needs of the few over those of the many.”

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For anyone who still hasn’t heard, this is what Metcalfe said to the Daily Mail in response to UK’s second lock-down:

»Julian Metcalfe, the founder of Pret and Itsu, said another lockdown would be ‘impossible’, adding: ‘Society will not recover if we do it again to save a few thousand lives of very old or vulnerable people

Link to Daily Mail article.

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After his first two Tweets which are NOT an apology, his third Tweet goes straight into HIS priorities, desperately trying to divert from his disastrous comments, mind you he NEVER apologized but re-emphasized his comments:

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My third Tweet to him where I wondered how long he will last on Twitter given that current Pret CEO Pano Christou deleted his Twitter account in July 2019 (after he blocked me) and former CEO Clive Schlee’s account was deleted in July 2020. I didn’t expect Metcalfe to quit that fast though. Quite something that a peasant little “late night girl” like me can bring THREE multi-million £ CEOs to quit Twitter!

Pano Christou’s Twitter account where he blocked me:

His Twitter account before he deleted it, his handle is now taken by another Pano Christou from Canada:

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And his page on 01. July 2019 before another Pano Christou took that handle:

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CEO Pano Christou is “hiding” on Linkedin where customers and low-wage staff most likely don’t mingle to confront him like they do on Twitter. Pano learnt from Clive Schlee’s Twitter mistakes. But Julian Metcalfe dug his grave on Twitter yesterday.

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And to my surprise Metcalfe started to retweet a number of my Tweets, especially after I linked him the Glassdoor reviews of his staff.

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After I linked him the Glassdoor reviews of accusations of him being sexist, a bully, creating panic etc., he really dared to respond with this:

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And his claim that his staff “begged” him for zero hour contracts is so disgusting, I’m still trying to find words …

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To which I responded:

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And a few other Tweets he posted. But the one that topped it for me is:

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If THAT Tweet didn’t put the nail in his coffin, I don’t know what will.

Now either Metcalfe didn’t know who I am, or he approached my Tweets in his lofty way assuming he can just pull his sexist, patronizing number on me before being educated and urged to stop. He deleted some of his Tweets and later his account.

One of his Tweets I didn’t screenshot where he said that the Daily Mail took his comment out of context. My question which he never responded to of course:

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Keep tweeting Mr. Metcalfe. Keep tweeting.

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I tweeted to him a thread of staff reviews on Glassdoor that were posted at different dates, as he says that reviews are biased and can be written by anyone anonymously. That’s a fair point, but then the positive reviews can be biased, too. It works both ways if it was the case of fake reviews. Here are only the few reviews from 2018 – 2020 I troubled myself to post to him as screenshots, in no particular order.

I linked to the list of those reviews. Press ctrl & + (plus sign) to enlarge the images:

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Concerning staff “begging” him for zero hour contracts:

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The founder. The biggest con. An irrational bully who uses intimidation and lies to get his own way.” …

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UPDATE:

Julian Metcalfe has a second Twitter account as @JulianMetcalfe_. It’s not clear if he started this simultaneously or before/after his @JulianEMetcalfe account was opened AND closed in one day. I doubt he’ll return to continue spreading his thoughts minus an apology. But it’s always worth a try.

Link

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I listened to a BBC interview of Metcalfe where by his own admission he said (at about 19:18 or with the interviewer’s question from about 18:40 on) that he wasn’t a good employee and that he was quite disobedient.

Need to be registered/logged in to the BBC to hear the interview. He plays stupid a lot in that interview, but I hope his low-wage staff who are exploited for his net worth of £210 million, hear this his words and show him the finger. I lost even further respect for Metcalfe. Spoiled, privileged prat!

Link:

https://www.bbc.co.uk/sounds/play/m000l7k5

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LINK of my Tweets to Mr. Metcalfe, scrolling down to the bottom where I started.

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LINK to some of the reviews on Metcalfe himself.

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Article on Julian Metcalfe’s connection to Pret and why Pret can’t distance themselves from Metcalfe.

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And just as a reminder what Metcalfe said to the Daily Mail days ago:

»Julian Metcalfe, the founder of Pret and Itsu, said another lockdown would be ‘impossible’, adding: ‘Society will not recover if we do it again to save a few thousand lives of very old or vulnerable people.«

Link to Daily Mail

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And regarding Pret A Manger’s treatment of staff, just a few of the many staff reviews I put on a YouTube slide. I listed many more complaints on Pret’s bullying culture on “Caught in the Act at Pret A Manger“.

Best viewed on FULL screen:

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.
Thank you for reading/listening.

©2017 – Present: expret.org


Interview:

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Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Julian Metcalfe and Pret A Manger Today

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Just when I thought nothing more straining than cancelling a trip to see family and new lock-down restrictions in Europe can wear me out, this happens:

Link to Daily Mail article from yesterday

Quote:
»Julian Metcalfe, the founder of Pret and Itsu, said another lockdown would be ‘impossible’, adding: ‘Society will not recover if we do it again to save a few thousand lives of very old or vulnerable people

And I thought former Pret CEO Clive Schlee’s foot-in-mouth disease was already bad enough! This tops it! So, Pret’s had it all, they even managed to have not 1 but 2 customers die, the WORST event that can happen in a business, and they got away with it. They feel invincible. And now having words visible that, who knows, may have been spoken out behind closed doors in Pret, itsu etc.


After a public outcry, not heard since customer deaths came to light, Pret has now distanced themselves from Pret RE-founder Julian Metcalfe.

I don’t want to post all the Tweets of countless people here, but just what itsu staff say about Metcalfe himself and what Pret A Manger staff say about Pret.

But here’s Pret’s repeated copy & paste response to the outcry that started last night (28.10.2020):

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Link

UPDATE: Yet Pret started to remove the protector screens from the till counters. So far to “we must take steps to stop the spread…”

Link

Link

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Some customers believe the few sentences and come to Pret’s defense, but people aren’t stupid.

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And I want to point out again to all the many people on social media who settle for three sentences from Pret’s social media team, that what Julian Metcalfe said to the press, and with it to the public, is JUST visible now to what itsu, Pret A Manger and many, many other big chains have acted upon all along.

A little crash course on the very close and lasting connection of Pret and itsu, and why Metcalfe’s words are not surprising. Pret may distance themselves from Metcalfe, but Pret, itsu, Metcalfe, former CEO Clive Schlee, current CEO Pano Christou … are a close-knit group of friends and business people working towards one goal only: profit and making shareholders happy.

Please do your homework because I am tired of linking everything to every word I post!

Clive Schlee is very close friends with Julian Metcalfe and got the Pret CEO job from him 18 odd years ago. Clive Schlee owns half of itsu and is on the board of directors of itsu. Schlee also remains in the background of Pret as a non-executive director, being new CEO Pano Christou’s mentor. Clive Schlee snuck out almost quietly from Pret as the CEO, after he ignored multiple warnings on allergen labelling and did NOTHING after TWO customers died. Only when the deaths became public did he slowly start to label. This is how much a life, let alone more lives are worth for Pret.

Natasha Ednan-Laperouse’s mum is in disbelief on Pret’s lack of action, from about 0:20 seconds on:

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Pano Christou deleted his Twitter account on 01. July 2019 after I tweeted the news of Clive Schlee’s retirement to the press. Schlee’s Twitter account was closed this year in July 2020.

Pano Christou is “hiding” on Linkedin where mostly Caucasian, upper middle class business people mingle, and where he has his “yes-men” applauding him in everything he posts. Customers and low-wage workers don’t complain on Linkedin, so he’s safe there from public confrontation.

Pret can distance themselves all they want, what Julian Metcalfe has said publicly, Pret has lived and is living practically!

Pret was one of THE FIRST to cut employee hours in March just before lock-down.

Pret used NHS workers for PR and a smokescreen, giving freebies and 50% rebates to NHS staff and the very next day announced to staff that their hours will be cut. Pret diverted via the NHS freebie PR, but they got caught and reverted until a few months later when close to 3000 people were fired.

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Link

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Pret was one of THE first high-street food chain to open shops DURING lock-down in April 2020.

Pret was THE ONLY food place open (at least) on Stansted airport in July 2020. Only Boots and WH Smiths were open, all the other brands incl. Burger King, Starbucks, hell even itsu remained closed! Here the video:

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Here’s a quality Tweet that reaches back into Julian Metcalfe’s history. Them Tweets don’t come like that every day. Someone did their homework.

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Oh so simple to just go to Wikipedia …

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What itsu staff say about Julian Metcalfe himself:

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Link

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etc. etc.

And here are some of the many Pret A Manger staff reviews. A more comprehensive but not exhaustive list of Pret staff raising their voice on review sites regarding systemic bullying and exploitation I listed on “Caught in the Act at Pret A Manger“.

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The following video slide is just a small selection. More on “Caught in the Act at Pret A Manger“.

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UPDATE

30. October 2020, 6:30pm

Metcalfe started a Twitter account, respect for facing the music. But this may dig his grave even further. Read his opposing first Tweets:

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Link

And his third Tweet is going straight back to HIS priorities:

And then later after he retweeted some of my Tweets in response to my criticism of him, he tweets this and continues to show his true face, blaming the public:

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Before he deleted his Twitter account again he also confirmed several times that former Pret CEO Clive Schlee (who owns half of itsu & is still in the background of Pret) and Pret are his “dear friends”:

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I responded to above Tweet that Clive was so heart broken that he did NOT act whatsoever on TWO customer deaths until this became public.

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I wrote a blog post on 31.10.2020 on Metcalfe’s Tweets as he deleted his Twitter account after less than being 24 hours on Twitter. I made screenshots because I anticipated him deleting Tweets.

Link to post: “Julian Metcalfe’s 1-Day Stint on Twitter.”

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UPDATE:

I listened to a BBC interview of Metcalfe where by his own admission he said (at about 19:18 or with the interviewer’s question from about 18:40 on) that he wasn’t a good employee and that he was quite disobedient.

Need to be registered/logged in to the BBC to hear the interview. He plays stupid a lot in that interview, but I hope his low-wage staff who are exploited for his net worth of £210 million, hear this his words and show him the finger. I lost even further respect for Metcalfe. Spoiled, privileged prat!

Link: https://www.bbc.co.uk/sounds/play/m000l7k5

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I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
An incomplete list on what other Pret staff say about Pret’s bullying environment: Caught in the Act Bullying at Pret.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote two articles in the Scottish Left Review.


Thank you for reading/listening.

©2017 – Present: expret.org
Interview:

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.
©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.