Pret A Manger Overtime Not Paid

 

Here I list only a few of the many Pret staff reviews and complaints about being pressured and pushed for time. How they are pushed to work so fast they HAVE TO cut corners like on hand-washing, hygiene, cross contamination etc.

I witnessed this time and time again, having to prompt staff to wash their hands in-between production of different items (from meat to veggie) and after the toilet etc. Pret does have standards in place and a book to tick boxes of duties, incl. hand washing done. But these boxes are mostly just ticked and the jobs are not done because time is money… as usual. Doing all the duties expected will slow the teams down and get them in trouble. It’s a lose-lose situation which some of the below reviews show so clearly. And I have witnessed this countless times. As staff are not paid overtime, they stop caring. Period. The public is fooled by the shiny PR[et] facade, not matter how many customers die, they want to believe the fairy tale that is Pret A Manger.

 

Illusion

 

I let the reviews speak for itself.

 

LackStaff

Link Barista 2019

 

Unpaid

Link 2018

 

Unpaid2017

Link 2017 NY

 

Unpaid2

Link 2015

 

Unpaid2014b

Link 2014

 

Unpaid2011

Link 2011 NY

“It is clear they have little to know training and have absolutely no training or experience in employee relations or even customer relations for that matter. Every manager I have worked with – I have worked with 6 – will immediately try to belittle you. Not sure exactly why this is such a common practice among managers but it is an intrinsic behavior within the company itself. …Very, very sad reality of Pret. -Company culture….”

 

Unpaid2014

Link 2014 “Manager at my shop treated everyone really poorly. Expect you to stay longer to complete your job for free when not enough time is given. Constantly missing hours from extra shifts taken. Have to ask every week to see if they have repaid those hours and in some cases takes months to chase back.”

NOTE: The “for some reason” is more systemic than this and many other TMs realize. I had to chase my money CONSTANTLY.

 

25 Staff complain in Twitter not paid HR

Link

 

03-wages2-1-e1554218697911.jpg

Link

 

Pret had to settle two class action lawsuits in NY within 4 years on wage issues. In the UK people never do a Class Action, but it would be high time for Pret staff to go to court on wage issues!

 

Wgae Lawsuit

Link

 

Customer observations:

2018-10-20 Staff cry

Link

 

2019-03-22 Customer Noticing busyness Pret1

Link

 

2019-03-22 customer kings cross emma observation stress

Link

The 1 minute rule to serve customers which the weekly Mystery Shopper probes. If even ONE staff member takes too long, the whole team loses the bonus.

Mystery Shopper excerpt:

1 Minute Smile

The kitchen have targets of doing a certain amount of sandwiches/items per hour. The above reviews explain the system how they are pushed with little time given and then expected to stay longer, unpaid. UK Pret workers should file a class action like their colleagues did in the U.S.

More extensive writing about this in “The Truth behind the Pret A Manger Smile” and “How Emotional Labour Harms us all

More general complaints:

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The above slideshow is just a selection, the list goes on in —> Pret Staff Complaints

 

Article: Why is Pret A Manger not being Investigated on Two recent Staff Deaths?

 


 

I worked at Pret A Manger for almost 10 years and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote an article in the
Scottish Left Review.
Thank you for reading/listening.

Interview:

 

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Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.

©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Darkness, Trauma, Work without Pay

 

always_smile

 

There is a British company that named itself “Ready To Eat”, or better known for its foreign branding term: Pret A Manger.

British food is not known to be the most culinary experience one can lick their fingers to, especially in the 1980s. So, a French name had to help to draw to its “cuisine”.

Many PR(et) slogans later the facade keeps shining, as the slogans are so many and offensive to their hard working people.

Over three years ago on 12. January 2015 I learned through an ice cold email that my brother has been found dead in his flat on 15. December 2014. He lay in his apartment for approximately 6 days before the neighbours smelled the odour of his corpse.

Police supposedly tried to find next of kin, but weren’t successful in the efficient country of Germany! They then just cremated my brother and all the other nightmare things they have done. They did NO autopsy, finding no clear cause of death. The city council sent his urn from his city via the POSTAL SERVICE to the city council in the town where my mum lives. They destroyed his belongings that had no value and sold the things that had value because he was in debt…

I could look at this as if this was a twisted Hollywood script that no producer wants to finance. But if that nightmare wasn’t enough I had to go into Alice Wonderlandish-nightmare…

UPDATE: Only recently I stumbled on a YouTube video where a similar thing happened to an American family. Son/brother died unbeknown to them and was cremated without their consent. I am still in search of legal advise myself how to proceed even while friends say I should let it go … But I am torn and not sure how I can cope mentally without much support to investigate myself further, without just putting my own puzzle together and if the police can be made responsible …

 

From the get go I was an inconvenience in Pret for which I worked 7 years at the time, 10 years altogether. The first 5 months during bereavement I was put on mainly late shifts which kept me from seeing friends during a nightmare I cannot describe!

I was then transferred at my request to a shop to have rotating shifts, but there the bullying really started.

In May 2015 I approached Pret’s HR department informally to make suggestions on how to support bereaved employees. What I didn’t realize then was that I put a bulls eye target on my back, as the People Business Partner who was present at the meeting, was involved in targeting me later on. I only understand now that People Business Partners are there for business, nothing else.

 

What staff really think.

 

I am tired to explain what went on for three years. Really really tired.
@Pret, your silence won’t help you.

I started my website initially as poetrasblok.com which is still running under this name and was solely for my brother. But the trauma I have been through in Pret and being patronized and labelled by Clive Schlee, CEO of Pret as his “late night girl” made me decide to speak openly about what I’ve been through.

My site will eventually turn back again on my brother, my father who died in March, my family, friends and passions I have with writing and music. But for now, as the public is lulled in by the PR[et] facade and I almost lost my life in Pret, after being bullied during the worst time of my life. I cannot be silent.

 


 

UPDATE 15.10.2018

A staff member confronted Pret on Twitter openly, this is only one example happen to become public and the cut & paste response from the Pret-Tweet employee (probably HR). I gave my own responses and suggested for him to join a Union. I know exactly how it is when managers “forget” to pay you, happened so frequently, at times putting me into rent arrears and other stressful situations having to raise this with HR which in turn put a target on my back with the line manager. No matter how you turned, you were at the losing end. And Clive Schlee is counting his £30 Million + and the £1000 “Pay Rise” for all staff that they are still waiting for is exactly what it is, PR.

 

2018-10-15 No pay for 4 weeks3

 

 

2018-10-15 No pay for 4 weeks1

 

Link to Tweet

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote an article in the
Scottish Left Review.
Thank you for reading/listening.

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

Quote of the Day #36 – Pret A Unpaid

 

Hand pexels-photo-167964

 

Quote of the Day:

If you don’t want a lot of stress in your life, avoid this place. Unorganized management always pushes you to finish in time and a lot of time they forget to pay you out. … A lot of dumb and disrespectful employees. Very unfair company

 

2018-08-04 Quote #36 Pret A Unpaid

Former Team Member

 

Taken from other Pret Staff Complaints

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.