Quote of the Day #61 – Pret A Slave’s Company

 

Another “slave” review now from 18. Oct. 2018 and added to the list of complaints regarding Modern-day Slavery treatment in Pret.

 

SlaveBrick

 

Quote of the Day (highlight by me):

If someone can’t finish job on time has to stay longer, for free. Common practise is to give someone job to do, just a couple of minutes before end of shift and after telling that “you couldn’t finish on time, because you are to slow”

Oh yes, this is absolutely a common practice. The amount of times I was given a job 15 minutes before my shift ended, a job that would take at least 30 – 45 minutes and longer. I changed this “habit” then, and left on the dot when my shift ended and also told my teams or individuals when they were given jobs by the line manager minutes before their shift ended, that I will pay them via the system, as I was authorized to do as part of my team leader responsibilities, for the extra time. When the manager objected, which happened many times, then I advised my TMs that they should leave on the dot. I let my team go home precisely when their shift ended.

This did not make me friends with my line- and OPs managers, but these kind of people are not my desired friends!

 

2018-10-18 Slave Company

Former TM review from 18. Oct. 2018

Pret workers should do what colleagues did in the U.S. taking Pret to court:

Pret settles overtime wage claim (NY)

 

 


 

Long but not exhaustive list of Pret Staff reviews and complaints.

 


 

 

NOTE:

If you are a current Pret Employee, especially in the shop and / or kitchen, I advise you to not waste your time trying to change work conditions, nor “fight” this internally. Before I worked in Pret I never had any problems with a company or bosses. Of course I had the usual stresses any job brings, especially the food industry, and a boss here and there would get on our nerves from time to time, but nothing like the hell and trauma I survived in Pret! Nothing came even close!

That’s why I made the mistake to give Pret the benefit of the doubt one too many times, as this was a first, and trying to figure out why this was happening to me. In my darkest time during bereavement, when I was so traumatized I couldn’t see left from right and just went on autopilot, I was even bullied on top of this! From my experience with this company, Pret A Manger, and especially their toxic HR department, I can only urge you to join a Union! Keep on writing reviews on Employment Review and other websites, but safe yourself unnecessary pain and time, and join a Union.

In fact any employee should be a member of a Union. Period.

For Pret workers and food workers in general, I can highly recommend the Bakers Food and Allied Workers’ Union. The BFAWU was instrumental in the first ever McDonald’s workers’ strikes (McStrike) in the UK that already took place in the USA, but in the UK they are a vital force in organizing workers who suffer financially, physically and mentally.

But understand, that when you join a Union and Pret knows about it, that they will find anything against you to get rid of you. Andrej who founded the Pret A Manger Staff Union (PAMSU) was fired under the “pret”ense of allegedly having made homophobic remarks 10 months prior to getting dismissed.

Andrej confronting Pret on the real reason of dismissal.

 

 

Pret A Manger Staff Union on Twitter

BFAWU on Twitter

 

So, join a Union but understand that once Pret knows that you joined any Union, your days in Pret are numbered. But you won’t be alone. I am recommending the BFAWU because they are very active and supportive of all workers.

President of the BFAWU, Ian Hodson’s much needed words for employees and employers alike:

 

 

 

Worldwide food workers’ strikes on 04.10.2018

 

John McDonnell’s message to exploitative employers:

“We are coming for you!”

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote an article in the
Scottish Left Review.
Thank you for reading/listening.

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2018 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

Quote of the Day #60 – Pret A Modern-day Slavery

 

UPDATE:

I posted this Quote of the Day which I have been doing on and off since around May 2018, but today’s “quote” I posted a few hours before I learned today’s news of a second death from a Pret A Manger product. Even though I am not surprised at Pret’s negligence and slow reaction until this became public, I am utterly shaken at these news. Devastated and shocked!

 


 

 

 

pressure-62283_960_720

 

 

They expect you to follow six key points of production and have passion in making items. When you follow this they then moan that you are to slow and need to hurry up as everyone in a Pret kitchen says choppy choppy which is the worst thing because it only makes you less motivated.

 

My comment: Yes, this is very true, and the reason for this is that leaders in the shop, but especially in the kitchen under harsh management are pushing people to their limits to then be promoted themselves. A typical “kissing upwards, and kicking downwards” bullying behaviour in large companies. In Pret this is rampant as can be seen in the Staff Complaints via the link on the bottom, but Pret is next to nothing when it comes to PR and the public is lulled in to believe Pret is kind to their staff. Well …

 

 

2018-10-02 Modern day slavery depression

Former TM 2nd Oct. 2018

 

I also want to highlight the “Cons” in this review, quote:

“Cons

Depression. Anxiety. Dread to go to work

 

I can absolutely underline this statement of the mentally unhealthy environment in Pret.

 

Featured in the selected “Quotes of the Day“.

Comprehensive, but not exhaustive Pret Staff Complaints.

Why I collected these after having survived Pret.

 

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2018 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

How I became a Late Night Girl

 

Clive Schlee, CEO of Pret A Manger stepped on my dignity, patronizing me by calling me his “late night girl” two months before Pret fired me while my dad was in intensive care, just out of a coma. Why he labeled me this I explain on my blog here in detail. I adopted this “label” to be a sore in Pret’s sight, in hopes they will never do to employees again what they’ve done to me.

On 12. January 2015 I woke up and checked my email while still in bed blurry-eyed. Bed, the most vulnerable and safe place to be in. I had late shift that week and thought I quickly check my mail before turning around to sleep some more and later go to work.

I found myself making the fastest jump out of bed I’ve ever made, but that jump felt like slow motion, as if I got stuck in mid air and my room was moving by me in an eerie pace. The light painted wall became fogged up like someone just poured a dust-like grey powder over it. When I landed on my feet, I felt like a deformed cartoon character out of a Tom & Jerry fighting scene, who got whacked over the head and entered into another world. But it was more like a shotgun hole in my gut, something ripped life out of my system and left a huge crater behind.

My bedroom wasn’t my bedroom anymore, my apartment wasn’t my apartment anymore, my mind wasn’t my mind anymore. It was just like it feels when you return from a two or three week trip to a different country and culture, returning home and your place has a different feel to it, a stale atmosphere because you’ve gotten used to a different place, food, impressions, language.

Of course your apartment or house is still the same, it’s just you who has to readjust to the familiar and safe place you know so well and fill it with life again. But for me it was like I’ve come “home” to hell. It was the beginning of a very long and dark time in that world, which I am still standing in with one foot, while the other foot is trying to venture out to find green pastures.

In a 6 or 7 sentence email the sender went down a quick and short route to inform me that my brother has been found dead in his flat on the 15. December 2014. Next of kin could not be found in time (in a country as efficient as Germany!). Cause of death not clear, no autopsy, he lay dead for an estimated 6 days plus/minus before he was found, and then they just cremated him before finding us!

[After I flew over the next day to personally – not over the phone! – bring my mum the death of her son she gave life to, we arranged for his urn to be brought over from the city where he lived in. To our utter disbelief they sent his urn via post to the city’s council where my mum lives, so we can bury whatever was left of my brother close to my mum. Another German procedure I didn’t know was even done like this, sending an urn via post?!]

Furthermore I was advised to reject the inheritance as his estate was highly in debt, which also meant I learned later that I could not retrieve any of his belongings and was informed later that any belongings with no financial value has been destroyed…

The email ended with some other instructions. Kind regards.

My phone became like a curse in my hand that I could not understand that this was a phone I was holding, just starring at it, reading an electronic mail giving me a message of death.

I died that day.

 

 

 

07 TP crop

 

When Machines Bring You Death

 

A Plea!

©2018 LateNightGirl.org

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

A bully is strong???

 

A wonderful campaign to change the definition of bully in the dictionary!

Current definition in several dictionaries:
bully1 n. (pl.bullies) Those who use strength or influence to harm or intimidate those who are weaker.

Campaign to change the wording to:
bully1 n. (pl.bullies) A person who habitually seeks to harm or intimidate those whom they perceive as vulnerable.

The online Oxford dictionary has changed this.

 

From AntiBullyingPro: Young People Who Are Being Bullied No Longer Defined As ‘Weak’

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

The Definition of Bullying

 

Bullying can kill

 

When my brother died I went into extreme darkness, shock and trauma, and at the same time straight into autopilot. Apart from all the errands I had to run and things I had to do, I kept working because I had no choice. I lost all my savings for all the bills that came up, flights, living costs etc. I was forced to keep working.

During that time the bullying in Pret did not stop, it even gotten worse where they tried to cut me out of my leadership position. One incidence I just came back from a two week holiday in warm Florida and Virginia having visited with friends, one of whom I share my birthday with, and our combined friends gave us a trip on a boat to watch dolphins further out on the ocean. I didn’t enjoy the holiday as I usually do, but I relaxed and enjoyed my friends. In hindsight this was the darkest time, the whole year and the following was, but this time even while the sun was beaming and my friends were so lovely, it was so dark for me.

My guard was somewhat down, just having returned from a warm climate, warm in weather and in people, to then returning to the cold early December weather in London. When I returned to work my then line manager was tense and as usual would tell me off in front of my team. As an employee to be told off repeatedly in front of your colleagues is already wrong and hard enough, but as a team leader being told off again in front of my team I couldn’t bear anymore.

After just starting work again, with my guard down and this having been two days before the first anniversary of my brother’s death, I couldn’t take the telling off anymore and I just broke down right then and their in front of everyone. I cried and shouted uncontrollably, tried to take my jacket and pushed a tall colleague a little to the side who was just standing behind me. Shocked at him standing there, because I didn’t realize someone was behind me, I just pushed him out of shock, crying, trying to grab my jacket to leave the shop.

The line manager kept telling me to get out on the shop floor to serve customers. I was extremely in shock, afraid I would lose my job if I take my jacket and leave. The guy I pushed (not purposely, but in shock) just said to me “Don’t push me!” When he said that I just wept and repeatedly said “I’m sorry, I’m sorry, I’m sorry, I’m sorry…”

NO ONE tried to calm me down or console me, absolutely no one!

The line manager flung the office door to the shop floor open and with a delegating pointing finger towards the shop floor ordered me out. In tears and immense shock I served customers, and not even customers asked me what happened. My colleagues outside did, who didn’t witness what happened in the office. They asked what’s going on, but I couldn’t tell them.

I raised a grievance, which at first HR didn’t want to do. I then contacted the CEO and only then did they conduct a hearing. The hearing manager in a nutshell rejected everything, rejected that it was bullying and even flipped it around putting the blame on me for being aggressive (breakdown!!)! Shock after shock after shock after shock after shock….

I appealed the outcome and in a 4.5 hour appeal’s hearing the hearing manager and HR note taker played dumb and pretended (Pret-ended!) to not understand what my problem is. The hearing manager in fact than asked me another shocking question:

“What is your definition of bullying?”

I remember just starring at her… Did she really just asked me that??!

To make it short, the appeal was partially substantiated, but not that it was bullying, but only that the line manager after I broke down did not show “compassion”. I understand only in hindsight that they tried to avoid admitting that bullying of a bereaved employee not only happened, but kept continuing. In fact I was put into the role of the bully then because I became loud and in tears crying out irrationally.

In hindsight I would answer the question of what my definition of bullying is, with the question of what this OPs manager’s definition of bullshit is?!

As you read you would ask why on earth I didn’t go to Tribunal then. I cannot explain this, I cannot explain the irrational fear I was in, the intense trauma and fog. I entered into self-blame which was perfect for Pret, because I suffered from sibling survivor guilt. I felt, and still feel somewhat that I let my brother down. Why did I survive my big brother?! What have I done to deserve to live!?

In later grievance appeal’s hearing I raised against an HR People Business Partner who kept sending me away when I asked for support, I explained the background of my turmoil up until my communications with this PBP, when I came to the point about being rebuked again, breaking down and in my broken down state being send out to do customer service, the hearing manager asked me if my GP can verify that I had a breakdown! I cannot explain the Twilight Zone I was in with incident after incident of systemic bullying in a work environment.

So, the bullying felt more like I was just imagining wrong doing because I already am suffering on the inside, lost over 35kg (while having free food around me every day!), couldn’t eat, was in physical pain, tinnitus, a complete and utter mess inside. I gave everybody the benefit of a doubt, except myself. How sick I have become and how wrong I was to let them step all over me, but I was in a different world, traumatized and on autopilot.

I became suicidal and had several close calls and am moving on to tell my story, no matter what they’ll throw at me!

So, to the OPs manager who did the appeal’s hearing asking me my definition of bullying, and to Pret, I have a question: Would the below count as definition of bullying?

 

Quote of the Day Pret #4

(New York)

 

This one maybe?

Quote Pret #22 Racist

(NYC)

 

Or this one?

Quote Pret #23 Racism

 

How about this!

Quote Pret #21 Just Terrible

(Chicago)

 

This?

Quote Pret #09a Hellhole

Quote Pret #09b Hellhole

 

 

Quote Pret #15 Harsh

(London)

 

 

Quote Pret #19 Avoid

 

Quote Pret #20 Terrible Company

 

(NYC)

 

Quote Pret #11 Squandered Opportunities

 

Quote Pret #25 Brainwash

 

For the sake of my wrist trying to avoid carpal tunnel, a long but not exhaustive list can be found here:

Pret A Manger Staff Complaints

Would the above answer your question dear OPs manager? If you don’t think that bullying a bereaved employee and in their trauma send them out to do customer service, in a company that prides itself in customer service does not look like bullying to you, then I really feel for your lack of emotional intelligence and you conspiring with a toxic HR department like this!

 

The Cost of Systemic Workplace Bullying

The Cost of Systemic Workplace Bullying – 2

Workplace Bullying Costs Lives

Workplace Bullying Costs Lives – 2

Pret’s Modern Slavery Statement vs. Pret’s Modern Slavery Practices

Pret A Manger Staff Complaints ~~~ & ~~~ Selected Quotes

How I became a Late Night Girl

 

 

Late Night Girl2

 

©2018 LateNightGirl.org

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.