When a Star became Sliced Pret

 

Sliced Pret

 

Okay okay, I know, I keep butchering Pret A Manger’s name, and it’s silly, I just like to return the favour after having been emotionally and mentally dismantled.

I don’t do much advertisement but I want to point out an article. It is disappointing that the Press only now starts to wake up. If any occupation should know about PR facades, than it should be the Press, but not even reporters catch on until catastrophic events happen and they start to take a closer look.

But regardless, I want to point to a brilliant Times UK article by Sathnam Sanghera and just quote a few things that are worth repeating. Some of my readers may not be on Twitter where I re-posted this article all over the place after I found it first on 03. Nov. 2018, so you can go straight to the link to read. Unfortunately you need to register with The Times to read, but it’s very simple and fast.

 




 

The only little “house keeping” I want to mention for your own inbox, that I already posted in the summer, read the small print carefully otherwise you find yourself with junk mail very quick. It really annoyed me and I ended up not registering at the time. I just registered on 3rd Nov. when I discovered Mr. Sanghera’s well worth article to register.

When you sign up, be careful how to click:

 

NaughtyTimes_crop

 

First box:

“We’ll send you information on products and services from The Times and The Sunday Times that you may be interested in. If you would prefer not to receive these then click here. ”

The little word “not” is here.

 

Second box:

“We would like to send you exclusive promotions, competitions, and content from selected partners. If you would like to receive these then please click here.”

The little word “not” is NOT here.

 

In short, if you do NOT want to receive any junk mail whatsoever, CLICK the first box and leave the second box UNclicked. Pretty naughty what The Times is doing here, as many people are in a hurry and assume after they clicked the first box, the second applies to the same 😉 But other than that registering is quite simple and fast.

 




 

 

Some things from this article I want to highlight:

 

“Pret was the best thing since sliced bread but private equity ruined it”

 

 — Sathnam Sanghera

 

 

First of all, Pret was always difficult. I started in Pret in 2008 just when Bridgepoint purchased and set a high target to open all over the place, especially on seemingly every corner in London. But former colleagues, including one former manager who worked with the competition next door to the Pret I worked in, told me that it was always a “club” at the top where you only were part of if you played the game well, and the hard workers at the bottom did all the work. But since 2008 it became hellish as I collected many staff complaints from various Employment Review sites, Twitter, YouTube etc. as well as my own traumatic experience in Pret.

I also cleaned up the comprehensive list and explained the positions in the recent post I wrote “Pret Poets Society“, as writing helps me cope.

Briefly, three of the many reviews that I can underline all the way. The first comes from a New York City former Pret employee just “freshly” reviewed on 30. Oct. 2018 and hits this home again what I have experienced and survived:

 

2018-11-01 Go back to UK

Link

 

One former Manager’s review from 2012, 4 years after the Bridgepoint purchase:

2012-07-23 Ex GM

Link

 

And this person that keeps appearing on YouTube regarding Pret like I keep posting on Twitter:

Horrible Company Pret

Scrolling down on the YouTube comments

 

 

Some Quotes from the article:

I’d like to say I’ve not been influenced by what other people have been saying, but I have: the fallout from the death of 15-year-old Natasha Ednan-Laperouse, who died in 2016 after a severe allergic reaction to one of the company’s baguettes, and the company’s woeful response, has brought home just how much Pret has changed under private equity owners, the most recent of which is JAB Holdings, which also owns Krispy Kreme. More specifically, all the things I once admired Pret for are no longer true.

 

My response to this is, that the truth only now comes out but it has been like this for years. And devastatingly it takes deaths for the public to drop their jaw in disbelief. I was writing since May 2018 about Pret and how poorly their top leadership is dealing with serious issues. I have at times written all over the place, addressed all kinds of people especially when I was extremely distressed and virtually crying out for the public to open their eyes as people are getting hurt, especially staff.

But the majority of the time I was met with silence, sometimes with anger because people just don’t want to know that their beloved Pret is not what they thought it is. The only people who believed me immediately and were/are supportive are of course the Unions and activists in general, people who deal with dishonest companies and organizations on a daily basis and are not surprised anymore.

One person’s support helped me greatly, just in the fact that she believed me and gave me a dose of reality that most people don’t give a toss. Thank you to Rebecca again:

 

Rebecca

 

 

But it is sad that even the Press is not interested to look deeper until the ultimate catastrophic event happens: death prematurely and unnecessarily. And if the press gets interested, they are intimidated, fearing by legal ramifications. I don’t blame them. But at the end of the day no one who read my publications will be able to say they didn’t know how it is in Pret. I’m satisfied that even 1 person reads and believes me.

 

 

Quote:

“Depressingly, this weekend The Sunday Times reported that Pret had been hit with a bill of almost $1 million (£780,000) to settle claims that it underpaid staff in its New York sandwich bars.”

 

Again, I posted this all over the place already back in August (in red at the start of this post) where I was even followed on Twitter by several news reporters including one from the Guardian. I have since kicked everyone off my following, that I did at times in a drunken stupor and distress. For the reader to understand I became like this since the traumatic death of my brother added with what I went through in Pret. But I am slowly recovering and working hard, including with Therapy not to act on impulse. But I keep writing about how staff in the UK are not paid accordingly, which I also have experienced countless times having to chase my correct pay.

 

 

Quote:

“…in recent years the company has been attacked as a prominent proponent of “affective labour”, aimed at giving customers a positive feeling, with the British journalist Paul Myerscough reporting in The London Review of Books that staff are required to master…”

 

This article can be found here and speaks about Andrej who was fired from Pret after he started a Union. I gave Andrej his own spot on my website: Andrej Stopa Ex-Pret.

And I will add again and again that this affective emotional labour hurts people to the point of suicide. And for those who know my story and keep reading this repeat, I’m sorry, but new readers find my website every day and I have to repeat over and over that I was bullied during bereavement with all the manipulative traumas that happened to me under Pret’s toxic HR department. My website/blog is filled with the majority of the story and will eventually turn into a chronological book.

But because I became suicidal, I had to just write as much as possible in case I wouldn’t survive. And if this is all that I had left to do, and no matter what Pret does to me again, my story is out and I hope people open their eyes. Last year an assistant manager died by suicide and I keep confronting Pret about it. Of course they wouldn’t respond. But again, the truth will one day always come out!

 

 

Quote:

“The recent claim made by chief executive Clive Schlee that “Pret looks like a huge company but in fact it’s 500 little kitchens”, and marketing material that implies that Pret is still a local store selling healthy products to customers it knows intimately, just doesn’t wash anymore. It’s obvious what the owners are trying to do. As one veteran private equity investor put it recently: “We buy a business, work out how many restaurants you can get away with in an area until it’s become saturated, then try to convince a new buyer that there is plenty more runway”.”

 

Yes, I started to be bothered with the amount of Prets popping up all over the place since 2008, and while working in Pret then I felt “invaded” even in my private time when mingling around London that in my personal time I couldn’t escape the view of a Pret.

 

 

Quote:

“There has been a barrage of negative stories in recent years: tabloid claims that Pret’s “freshly baked bread” is in fact imported part-baked and frozen from France; tales of a vegetarian customer finding sausages in their breakfast pot…”

 

It’s not just “tales” it’s fact, and in my 10 years the amount of complaints I had to deal with in shops and had to refund and fix mistake is a book on its own. Several serious issues from just recently: Meat soup for vegetarian, dairy instead of soya in coffee, plastic socket cover in a wrap, metal piece in a wrap, piece of ham in veggie sandwich, repeatedly wrong soups / wrong labels…

 

2018-10-30 Plastic Cover

 

 

Quote:

“It’s ironic that when the founders sold a third of the business to McDonald’s for £50 million in 2001 it was deemed a disaster but nowadays McDonald’s feels like it is trying harder to change than Pret.”

 

I am a permanent and life-long “boycotter” or avoider of McDonald’s and the like, but this is a great statement! It always bothered me when I first learned that Pret did this marriage of convenience to McD to get their foot into the U.S. I learned this in my first year in Pret and couldn’t believe how a food company that prides itself in freshness and paying staff better, then teaming up with McDonald’s. That already is a dead give away what’s behind the motive anyway.

 

Yes, a star may have been fallen while Pret painstakingly keeps up the smile and now push hard with patronizing former homeless people as “Rising Stars” … and what is behind this I wrote in this article… But PR[et} keeps shouting loud and diverting away from its troubles and readjusts its make up for the public.

 

Word PR.Isolated on white background.3d rendered illustration.

 

 

I hope more quality journalists like Sathnam Sanghera will take a closer look and interest into the facade of Pret and also staff treatment. Pret deserves a host of undercover reporters on different locations/countries invading them and reporting from the inside, like James Bloodworth did with Amazon. But I guess, even deaths in Pret are falling on the wayside again now and the public woohoos about free coffees and cookies. Just business as usual …

My thoughts are often with the Ednan-Laperouse and Marsh families. I cannot stop thinking about their trauma. The first couple of years are the worst, and now especially during Christmas, the first Christmas that 5 daughters and a widow will be without their mum and wife…

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote an article in the
Scottish Left Review.
Thank you for reading/listening.

Interview:

 

©2017 expret.org

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.

©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Quote of the Day #60 – Pret A Modern-day Slavery

 

UPDATE:

I posted this Quote of the Day which I have been doing on and off since around May 2018, but today’s “quote” I posted a few hours before I learned today’s news of a second death from a Pret A Manger product. Even though I am not surprised at Pret’s negligence and slow reaction until this became public, I am utterly shaken at these news. Devastated and shocked!

 


 

 

 

pressure-62283_960_720

 

 

They expect you to follow six key points of production and have passion in making items. When you follow this they then moan that you are to slow and need to hurry up as everyone in a Pret kitchen says choppy choppy which is the worst thing because it only makes you less motivated.

 

My comment: Yes, this is very true, and the reason for this is that leaders in the shop, but especially in the kitchen under harsh management are pushing people to their limits to then be promoted themselves. A typical “kissing upwards, and kicking downwards” bullying behaviour in large companies. In Pret this is rampant as can be seen in the Staff Complaints via the link on the bottom, but Pret is next to nothing when it comes to PR and the public is lulled in to believe Pret is kind to their staff. Well …

 

 

2018-10-02 Modern day slavery depression

Former TM 2nd Oct. 2018

 

I also want to highlight the “Cons” in this review, quote:

“Cons

Depression. Anxiety. Dread to go to work

 

I can absolutely underline this statement of the mentally unhealthy environment in Pret.

 

Featured in the selected “Quotes of the Day“.

Comprehensive, but not exhaustive Pret Staff Complaints.

Why I collected these after having survived Pret.

 

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2018 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

Quote of the Day #55 – Pret A Exploitation

 

Zahnrad Machine

 

Can’t help but appreciating this reviewer having some much needed humour!

 

“Why you was in the fridge for more than 45 seconds?
If you work in Pret you have to know how to deal with a lot of pressure, they will repeat 10-15 times per hour(I’m not exaggerating) to be faster at all team members, the supervisors ask motivation for everything, either if you are just fixing your pants.”

NOTE: True, this reviewer is not exaggerating, micromanagement, control, pressure non-stop.

 

Quote of the Day:

“You should probably consider buying industrial machines to make sandwiches instead of focusing on exploitation East-European employees.”

 

Nothing more to add!

 

2018-08-26 Comedy

TM from London on 16. Aug. 2018

 

 

Substantial list of Staff Complaints from various Employment Review sites and YouTube.

Concise list of chosen “Quotes of the Day” taken from the Staff Complaints to highlight the common thread of the problem in all of Pret in different countries and cities.

 

©2018 LateNightGirl.org

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

Quote of the Day #54 – Wage Watchers in Pret

 

money-euro-coins-currency-332304

 

Pret staff in the UK and elsewhere should do the same as Pret staff in the USA have done, go to court to reclaim missing pay: Pret A Manger settles overtime wage claims of 4000 employees!

 

Several Quotes of this Day:

Keep track of your own wages – left with more than £100 owed to me which I had to claim back!”

NOTE: Only too frequent that staff have to chase their wages. I had to chase countless times, even after I left I was missing money.

 

“Payroll Department and managment weren’t great at keeping on top of my hours – had to create own spreasheet to keep track. They made it so complicated to claim back money I was owed and I was made to feel like I was in the wrong and spoken to rudely.

NOTE: That’s what I did as well, constantly writing down extra hours, keeping check if it was paid… very tiring. And it’s a very clever tactic for them to put the blame back on you and then making it so complicated for you to doubt yourself and give up pursuing the pay, trying to make you feel like you are the one making the mistake. I had that several times as well. But when I went through trauma and grief their behaviour was very damaging and hurtful. What they forgot is, that people become strong again, regaining their mental health and then openly speak about it.

 

“Had to deal with rude and incompetent payroll who were getting their own facts and figures wrong and never apologised for missing 16 hours off my pay. You can never plan your life because your rota comes out in 2 week increments at best and less than 1 week at worst. There is no structure or consistency for part-timers”

NOTE: Lucky you that the rota came out in 2 weeks or 1 week, most of the time the rota isn’t on display the DAY BEFORE your new working week! And apologising won’t happen, if they would apologise it would open a can or worms for them as blaming downwards is a typical behaviour. The tactic is to make you feel like the bad one to back off and be silent. In my case it backfired and did the opposite.

 

“Payroll Department – hire people who can actually work with numbers and have good customer service skills. It was a nightmare dealing with the department and having to explain myself over and over again.”

NOTE: This is not just the payroll department’s issue when they have to fix the mess the managers make, it is the reoccurring issue of placing incompetent people at management levels, not training them and then pressuring the managers only for targets and profits, forcing them to cut corners everywhere they can. I’ve seen and experienced it countless times and it is visible in all the staff reviews/complaints gathered here.

Managers have to sign a gazillion rules, one which came in only in around 2010/11 after complaints that there are hours missing from the wages non-stop. A new rule had to be signed where managers have to make sure that they would pay the workers according to the hours they worked. This rule was only implemented for Pret to cover themselves. But the missing pay kept going on, and as seen in last weeks review, keeps going on. How can this be a coincidence?

So, on one hand managers are blamed when things go wrong since they have to sign countless rules. And on the other hand they are so swamped with micromanaging tasked and pressured for profits, making it harder by not being trained and worse even, incompetent, that they can not do the job right. Countless staff complaints and my experience tell of this nightmare management style.

On Christmas Eve 2015, which was a Thursday where the wages are being send to HQ for the following week’s pay, one line manager had the audacity to not pay me the full day of 8 hours for that Christmas Eve day. He lied and said that he missed this special deadline due to Christmas deadlines being different, and yet my colleague, a team leader double checked with me my hours and was about to pay me, when the line manager walked in. The manager must have stopped my colleague to send my hours through and just “missed” to pay me for this Thursday.

That wasn’t enough of disrespect and “borrowing” from my earned wages, he even went a step further to ask me to remind him the following Monday (Christmas bank holiday where the shop would be closed!) to pay me the 8 hours. As I was already in conversation with an HR advisor about another issue, I just passed this on and they dealt with this. Because I was in the middle of a stressful grievance appeals against a former line manager who bullied me with the help of HR, and I was still coming to terms about my brother’s death whose first anniversary just happened weeks before, I had no strength to raise a grievance.

In hindsight I understand how rampant it is for wages to not be paid in Pret, for it to even be “spread out” over time so they can meet the targets. My first manager (this was 2008!) “forgot” to pay me 2 full days = 14 hours. When I approached him about it he embarrassingly apologized, but then had the audacity to ask me if he can repay the 14 hours 2 hour per week!! I was gobsmacked that he tried to just reach his business target by spreading MY money over weeks for which I already worked for!! Also for wages to be kept unpaid, especially if you keep missing hours you have to chase. If a problem persists, one wonders WHY this problem persists, especially when it comes to money.

If there is Wage Theft in Pret and elsewhere, UK Law should have a look at Wage Theft like other countries do. Australia has in parts already criminalized wage theft. Employers can either repay the missing wages or face jail. 

 

 

2018-08-25 Wage Watchers

Another one bites the dust! 13. Aug. 2018 review.

 

Substantial list of Staff Complaints from various Employment Review sites and YouTube.

Concise list of chosen “Quotes of the Day” taken from the Staff Complaints to highlight the common thread of the problem in all of Pret in different countries and cities.

 

©2018 LateNightGirl.org

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

Quote of the Day #53 – Pret A Horrible

 

I always leave any mistakes in the reviews to keep it in their own words.

Quote of the Day:

Pros Nothing

Cons Everything

Extremely stressful managers dont know anything and drama every day. People need to know how to take responsibility there. I wouldn’t work there.

 

2018-08-24 #53 Horrible

Former TM, Philadelphia PA 20. Aug. 2018

 

 

Substantial list of Staff Complaints from various Employment Review sites and YouTube.

Concise list of chosen “Quotes of the Day” taken from the Staff Complaints to highlight the common thread of the problem in all of Pret in different countries and cities.

 

©2018 LateNightGirl.org

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

 

Quote #52 from TODAY – Pret A Mental Abuse

 

This is a review hot of the press from TODAY from a former TM in NYC.

 

cry-1682140_960_720

 

Quote of the Day:

Hostile work environmentmental and verbal abuse
not allowed to use restrooms when needing to
physical violence in the workplace

 

2018-08-23 NYC Hostile

Former TM’s review from today 23. Aug. 2018, NUC

 

Substantial list of Staff Complaints from various Employment Review sites and YouTube.

Concise list of chosen “Quotes of the Day” taken from the Staff Complaints to highlight the common thread of the problem in all of Pret in different countries and cities.

 

©2018 LateNightGirl.org

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

63 Quotes of the Day – Pret A Manger

 

Collected “Quotes” from the comprehensive list of Pret Staff Complaints which are EXACT quotes linked from various Employment Review websites and YouTube as well as my own story regarding Pret A Manger on my Blog here. I left any mistake in the reviews to keep it in their own words.

When customers who are so impressed with Pret because they only see the outside, the facade through the PR(et) machine, when they ask Pret about these complaints, they are too easily sweet-talked into believing that this is just an unfortunate exception. But the truth will always come to the surface, no matter how long it takes.

 

Bullying Boss

 

NOTE:

Since I compiled all the staff complaints there seem to be quite a lot more “positive” reviews appearing, especially regarding “good” management and work environment. If there are fake news, I am not alleging anything, but there may be fake reviews! Knowing how Pret and their HR dept. work, I wouldn’t be surprised if someone writes these reviews.

And since I compiled these complaints, the Pret website as well as the CEO’s has as the main pinned Tweets the “good” deeds Pret & the CEO are doing, again excellent working  PR(et) machine. There are good managers and good shops of course, but the management style in Pret to pressure for more targets and profit, is poisoned throughout the company. And in time the truth will always come out.

As true reviews will always continue on the same lines of horrible and bullying management until this changes. Pret does annual staff questionnaires that are at times manipulated by management. So, I wouldn’t be surprised if some are leaving fake reviews.

In the meantime, click on ANY of the below reviews and read the same from different years, even days ago and different countries, in a nutshell: bullying, discriminating management, over worked, missing pay etc.

There are also a lot of complaints regarding being overworked for extra time but not being paid for it. I can verify this as I had to chase my missing hours for years! Pret Staff in the UK and elsewhere should do what over 4000 Pret staff did in the U.S. have done regarding missing pay.

This review from a former London TM from 13. Aug. 2018 makes this very clear. I called this “Quote of the Day” entry the “Wage Watchers” Program in Pret.

 

 

Selected Quotes:

 

#01 Pret A Prayer “Get ready to lick so many a**ses to advance”

#02 Cry A MangerThe Brainwash is real… A lot of people cry in the staff room especially in their entry period.

#03 Pret A Mess “Always messing up pay”

#04 Threat A Manger “Very bad management. They treat you like a slave. You have zero value for them. … They threa[t] us and show the door if we don’t work very fast.”

#05 Pret A FearPlease get the bullies out.Now your people work in fear.”

#06 Pret A MistakeHorrible place they shout at you all the time for any little mistake.”

#07 Pret A Bullied “The image of the happy environment is a joke.”

#08 Pret A Blackmail “Your subjected to emotional blackmail and serious labor issues”

#09 Corrupt A Manager “Worst company to work for … the team member are over worked and managers are always working with fear.”

#10 Kiss A Bum “Managers treat you poorly, they are racist and discriminating. If you want to get promotion you have to sleep with someone and kiss manager’s bum.”

#11 Pret A SqueezeManagement is trying to squeeze you like a lemon …. no weekends off, not even 2 days off together.

#12 PR(et) A ManipulativeManipulative and exploitative approach to employeesGenuinely fake and dishonest company.” (Former IT Analyst’s review on Pret’s Head Office)

#13 Regret A Manger “I regret working there.”

#14 Define A Manager “Lack of defined management, finger-pointing, politics and poor organisation.”

#15 Pret Annihilates HumanityThis job can annihilate every piece of humanity inside of you.”

#16 Poor A MangerPoor and terrible management.”

#17 Pret A Shame “The training should be more about encouraging people than shouting and shaming them.”

#18 Pret A Missing PayI want to be as loud as possible here – PRET DOESN’T CARE.”

#19 Pret A MachineHorrible training, too many liespeople are treated like crap. Upper management do not care about you … they treat employees as machines … Horrible environment.”

#20 Bad A Manager “Bad management and not taking care about people … do not give power to irresponsible people

#21 Pret A Slave Stressful and dominatingLeaders treat you like slaves.

#22 Pret A HaRshHR problems, employee is treated really badly…”

#23 Pret A Smileyou are required to have the widest fake smile on earth

#24 Rude A Manager “Management and some members of staff were extremely rude and patronising”

#25 Pret A Bad “A shame that such a big company is becoming so bad day by day.”

#26 Pret A PushLittle training was just pushed at the deep end as soon as I started the job

 

continued below…

 

Robot sad crop

 

#27 Pret A Manager-Ex: “I am an ex GM. I walked out last year as I couldn’t take the way we had to treat TMs to achieve ever increasing demands for profit and efficiencies.”

#28 Pret A Hell:if you treat people like they’re useless and worthless, they won’t work so well anymore … TREAT PEOPLE PROPERLY!!!! get down from that high horse you’re on”

#29 Pret A M*ffin “…team member are over worked and managers are always working with fear … now the company is just about the profit also it is run like mafia organisation where it is about who you know … get rid of some top management who are so corrupt

#30 Pret A Robot “People are treated inhuman way in terms of sickness and work load. Employees are being treated more like robots than human beings

#31 Pret A JokeYou have a limited time to do your job everyday but this time limit is a joke. they give me the next rota just the day before the week starts.

#32 Pret A Nothingdidn’t learn nothing as i have things to give to that shop as i came with lots of experience and skills.

#33 Red A Manager “their [managers] personality only is good for business, but not for the people that work under.”

#34 Pret A Unhappy + Extra Quote on the House! If an employee is unhappy, and its affecting their work, ask them what’s up (gently)”

#35 Trap A Manger “It’s a trap! … Huge stress. Never stops.Shouting all around. … Say something nice from time to time. Don’t insult them!

#36 Pret A UnpaidVery unfair company

#37 Pret A ScreamOne of the things that I absolutely hated about working at pret, was the fact that management wanted you to act like you were having fun and smile at all times.

#38 Pret A Managerthe staff are great the guys who do the real work. The management suck” (review by a manager)

#39 Pret A No RespetarLos managers son penosos“, “un horror!!” “desastrosa” and “todo… no tiempo libre, no respeto..”

#40 Odd A Manger “company going in one direction and then the opposite” (review from a former Purchasing Director, NYC)

#41 Pret A Scam “This job is a scam you work hours and hours and it never matches your check

 

continued below…

 

Depression pexels-photo-262075

 

#42 Pret A Shadyreally shady company. They worked us off the clock and would be quick to transfer even there best workers over favoritism

#43 Pret A Blame “overworking envornment , discriminating HR , unprofessional managers

#44 Pret A Bos(s)ton “No person deserves to be traumatized or stressed to death by work. Current laws do not address interpersonal cruelty at work.”

#45 Pret A Powerkidwhichever is your mental state, you have to be happy and smile…you can also suddenly be under the powerkid that is mainly rude,… setting up your rota to damage your personal life just for fun, or shouting at you in front of the others

#46 Pret Abusive StaffDiscriminatory management Unprofessional atmosphere Abusive staff”

#47 Squeeze A LemonManagement is trying to squeeze you like a lemon

#48 Pret A Mouthful “The positions are hardly worth it for the pay you get. Better off being a team member if you don’t see Pret as a long term career prospect.”

#49 Pret A Cutting StaffPoor management and under-trained … Pret A Manger has cut down on staff so theres more a lot more of things to do and not enough staff to do everything, so employees are being worked harder. Management do not have sympathy or care for employees

#50 Pret A Not WorthNot Worth The Stress … Either stop cutting hours or stop giving teams a ridiculous amount of tasks to complete.”

#51 Pret A Brainwash “There are a lot of favouritism, which leads to promoting incompetent people to more senior roles.”

#52 Pret A Mental AbuseHostile work environmentmental and verbal abuse physical violence in the workplace

#53 Pret A HorribleExtremely stressful managers dont know anything and drama every day. People need to know how to take responsibility there. I wouldn’t work there.”

#54 Wage Watchers Progam at PretKeep track of your own wages – left with more than £100 owed to me which I had to claim back! … I was made to feel like I was in the wrong and spoken to rudely.

#55 Pret A ExploitationYou should probably consider buying industrial machines to make sandwiches instead of focusing on exploitation East-European employees.

 

continued below…

 

Pret Uniform2

 

#56 Pret A MaskTeam member should smile at customers and may not work when ill, as team member was coughing whilst serving me and was therefore not feeling cheerful enough to smile that day”

Dear Misery Shopper, Team Members are not paid the first 2-3 days when off sick. If you’d pay staff sick leave, they will stay home and cough!

“request people to show a ‘fake’ happiness”“you are required to have the widest fake smile on earth”

 

#57 Pret A Shout “…all they seem to do is try to create robots that operate at 100mph and have no personality … I’d sacrifice a paid break and a free lunch for a decent environment to work in where I’m not shouted at daily, and made to feel sub human.”

#58 Pret A CondescendingInsure management respects the workers and don’t be condescending on them, please don’t act over controlling in respect to ensuring we work like robots

#59 Pret A Anger “”!!!! … !!!!! … !!!!!!!! … !!!””

#60 Pret A Modern-day SlaveryWhen you follow [the points and rules] they then moan that you are to slow and need to hurry

#61 Pret A Slave’s CompanyIf someone can’t finish job on time has to stay longer, for free. Common practise is to give someone job to do, just a couple of minutes before end of shift and after telling that “you couldn’t finish on time, because you are to slow.

#62 Pret A NoxiousGo back to the UK, Pret I have never worked in such a toxic, unprofessional corporate environment. Employees relocating from UK were given preferential treatment, better salaries for equal experience

#63 Penalize A Funeral ““management is disrespectful, they fire people when they are having rough times in life even if they talk to manager about it , i was penalized for calling out for a funeral

 

Comprehensive Pret A Manger Staff Complaints– compiled from Employment Review websites, YouTube, Twitter etc.

 

cry-1682140_960_720

 

From only few of these complaints and my own experience, which has almost cost me my life, working in a toxic, unfulfilling, non-rewarding and right out dangerous work environment that gives no room for people being vulnerable in bereavement or mental health issues, behind the scenes it is a very different story to what Pret presents at the front. The annual questionnaire Pret does to ask staff of their experience is flawed as some managers manipulate those, I know of one manager who has been dismissed for manipulating (doing the questionnaire online on behalf of those who did not want to participate), another has been caught by staff, but none has raised the issue.

I have raised a grievance as my shop had a 100% participation in the questionnaire, even though I did not participate in it. The hearing was not investigated properly, and only vague assumptions have been made by HR, but no thorough investigation took place, which would have been easy to be made as I was one of 4 Team Leaders, the external company who held the questionnaire could have been contacted with the shop number that was assigned to my shop to see how many Team Leaders participated and could have scrutinized the wording, as I am very particular in my wording.

So, these anonymous complaints that I gathered will repeat itself on the same lines as linked here. The shiny facade will sooner later crumble, and hopefully things will be truly changed and not just PR and slogans presented. But I doubt it, as money is just corrupting people too much.

I am proud to say that the unions in the UK and the U.S. (with further being informed) are now aware of and having an eye on Pret A Manger that has gotten away with so much mistreatment of their hard working people for so many years. The time will come that even Pret will lose its facade, just as companies like McDonald already did so many years ago. My work is done!

I almost lost my life and am struggling to find my way back to living a normal, anxiety-free life again.

 

 

Brain Plaster anxiety-1535743__340

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

Case Study – Pret

Published on Scribd.com Highlighting by me.

“Problem Analysis:
– …
Bridgepoint has set a challenging expansion goal of increasing the number of shops by 15 about 15% each year.
– But for doing so, they need to open more and more ‘twin stores’ where there will be no kitchen and hence, they will go against what Pet A Manger is known for.

In order to achieve its expansion target of 15%, Pret a Manger would necessarily have to twin. However, this could potentially damage the reputation of the brand, whose Unique Value Proposition is that it sells freshly-made sandwiches.”

This doesn’t really damage the reputation as much as mistreating staff to work even more under intense pressure with a bullying tactic to get more money into the business to achieve the 15% target.

Just the thought that I “helped” for 10 years to make these numbers happen, while being mistreated and seeing my colleagues been mistreated makes me sick to my stomach!!

 

PAMSU Tweet Bridgepoint

Pret Staff Union Tweet

 


 

I worked at Pret A Manger for almost 10 years and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
I also tell my story for the first time verbally in this >>>
podcast interview based in California, and wrote an article in the Scottish Left Review.
Thank you for reading/listening.

Interview:

 

©2019 expret.org

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.

©2017 – Present: expret.org, poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.