The Dangers of Non-Existent Leadership – #PretAManger

 

»CEOs have their employees suffer for them. But yet, the CEO’s pay goes up and up and up… and so many people are left behind. I’m here to tell you: No more! It’s not right! It’s never been right!«

Hamdi Ulukaya, Founder and CEO of Chobani

 

I’ve posted Hamdi Ulukaya’s TED Talk from which I took above quote on the “Anti-CEO Playbook“, which is worth watching for anyone who is tired of today’s profit-over-people driven global business ventures. It CAN and MUST be done differently! I’ve also written many posts on Clive Schlee’s “leadership” in Pret A Manger, like for example the Timing of the £1000 Announcement to all staff on Twitter on 29. May 2018, which came after he and Pret became aware of my blog in the night from 28th to 29th May 2018. But I want to pull some things together into one post again as I feel people still don’t get it!

I used to be your typical good citizen (and I still am!), working hard, keeping my head down, loyal come rain come shine, doing things by the book with all my shortcomings and down falls as well. I was your average employee. No, I was more. I always gave 150%. But I equally was lulled in and brainwashed by this Pret PR machine and a smiley, approachable CEO. Until they crossed so many boundaries that I, in an utter traumatized state endured. It took me distance to understand what happened to me. For any new reader, my full story is in the audio player interview at the bottom of this page.

Apart from what I have survived in Pret and collected in other staff reviews, it is beyond me how easily society today remains lulled in, blinded in the acceptance of how business is done today. People are comfortable with a business EVEN after 2 customers died from their products, and a third nearly fatal reaction.

I should be stopping right here in this post, as the ultimate terrible thing that can happen to any business is customers dying from that business’ product or service! And in Pret TWO customers died. Yet, after the initial outrage, everyone goes back to business, and the chaos behind the scenes continues without any consequences for that company!

 

While I worked at Pret, and even before my brother died when all the nightmare began, I always wondered why in shop after shop the management is so poor with just very few exceptions. There is a bullying environment I looked over as everyone was treated bad, except those who kissed up to leadership for quick promotion. But I tried to ignore the environment and kept going. Yet, I always knew in my heart that the “fish stinks from its head” and if a company has poor management skills across the board, it comes from the top down.

Clive Schlee’s management style is very simple: It’s a “good cop, bad cop” approach. He’s the good cop who pretends to not realize what’s going on when staff complain about the bad cop managers in their shops. But all cops have one thing in mind: profit, profit, profit and squeeze the maximum “productivity” out of employees until there’s nothing left to squeeze. And when they’re dried up and burnt out, they are discarded like broken machines! Clive Schlee is one of those leaders who doesn’t like to hire and fire, he leaves that to the firing squat called the HR department, who in turn let the Operations Team do the firing.

man-320273__340

Responsibility is handed down through the ranks to the bottom. A typical cowardliness leadership style. It’s like the captain of a ship that jumps ship first when it sinks, instead of doing the courageous and principled thing that a true Captain is supposed to do. I distinguish these two “captains” by a capital letter. A true Captain gets passengers and crew off the ship first, starting with the most vulnerable, and then as the Captain, he leaves the ship at the very end when EVERYONE is off the boat!

But in Pret A Manger the typical “leadership” style is, that the captain, the top leadership saves their skin first and blames downward, or in the words of Hamdi Ulukaya again:

»CEOs have their employees suffer for them … and so many people are left behind.«

The most recent example of this is Pano Christou. With all the press regarding the allergen deaths and my blog being a sore in Clive Schlee’s sight, the announcement of his “retirement” (he’s 60!) was made AFTER I tweeted to the press on 01. July (I explain in detail here) and the press then contacting HQ for confirmation. Pano Christou becomes the new CEO in September. But since Clive Schlee leaves a legacy of poor staff reviews on Glassdoor & Co. what does he do? He does what he does best: he passes the buck downward and let’s Pano Christou already appear in mid July on Glassdoor.

A customer pointed out the poor Glassdoor scoring on 01. July 2019 when the retirement announcement was tweeted. So, Schlee must have arranged for Christou to take over on Glassdoor before the official September handover:

2019-07-01 Tweeter re Glassdoor

Link to Tweet

 

Las Vegas

Link

 

2019-06-30 44 staff 50 Clive

 

Both percentages of Schlee and now Christou are from the mid July 2019 handover on Glassdoor. The £1000 “bribe” and marketing didn’t help cover over the reality of work in Pret.

 

2019-07-22 43 staff - 0 Pano

 

Again, instead of owning up he quickly passes the buck to the next in line. Pano Christou having come from McDonald’s management (one of the biggest exploitative companies) and started in Pret in management, he learned under Schlee.

And this is clever as well because Christou starting from zero, once he gets let’s say the first 10 votes and 7 out of the 10 are positive, he will be at 70% approval rate in no time, making it look like he’s the great CEO. New viewers, especially those from other countries who are completely new to Pret assume Pret has great senior management in place. But he will continue under the “CEO Playbook” that Hamdi Ulukaya adequately criticizes and works on to reform, having a McDonald’s background and having been longer in Pret than Clive Schlee. He will make no difference, but will continue under the same facade. And this is very typical Pret, tweaking, tricking, covering up instead of really caring. It’s just regular millionaires who only care to advance their wealth.

A quick reminder of what Pret staff experience and mainly voice in anonymity:

 

17 Odd

Review by former Purchasing Director, NY

 

01 Go back to UK

Review by a Corporate, NY

 

2017-05-26 AM NYC Pure Misery

Assistant Manager NY 2017

 

HQ IT Analyst

London HQ Review

 

2014-12-26 NY

2014 New York

 

JavaScript required to view slideshow. May not work on mobile devices without Wifi.

 

 

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Slideshow can be pause

+ More recent reviews:

 

The above slideshows are just a selection, the list goes on in Pret Staff Complaints

 

A poignant truth someone wrote on a Twitter feed. Worth reading the whole feed:

»It’s amazing to me how many business leaders separate their employees from their customers/patrons.
Your employees are your core target audience to put word-of-mouth out about your organization.«

 – by @minmilyjung

Out of my own experience and my former colleagues’ complaints to me as their Team Leader, I was at least lucky enough to be in a position to stand up for them as their Leader, but my and their experiences topped with the way Pret dealt with the customer deaths, shows so frighteningly how reckless and dangerous this kind of “leadership” style is.

“Leadership”, that I can only put in quotation marks, that refuses to take responsibility, blames downwards, passes the buck to the next in line, and then has the audacity to remain as a non-executive Director in the background! I can only boil it down to narcissistic arrogance which shows when Clive Schlee, only thinking about himself, ignores a serious customer complaint on behalf of staff on Twitter!

Customer complaint on 29. June 2019 about hellish work conditions in a shop:

2019-06-30 AC

First and Second Tweet to which Schlee responded on 01. July AFTER retirement news broke. (A long list of customer complaints regarding overheated shops with broken air conditioning and the hellish work conditions staff are left in).

On 30. June 2019, Schlee’s response to a farewell regarding his retirement, but no official retirement announcement until I tweeted to the press on 01. July (after I tweeted this to the press I got shadow banned and then the press started “breaking” the news on Twitter). Clive Schlee’s response to Neil here came AFTER the above customer, Kirk tweeted TWICE to Schlee about broken air conditioning:

2019-06-30 Clive response to well wisher

Link Clive Schlee being all about himself again, while ignoring TWO Tweets a day before by a customer on excruciating work conditions! I’m sure he didn’t realize that he spilled the beans again unintentionally regarding his non-caring about the welfare of his hardworking employees!

 

In the U.S. it would hail a storm of lawsuits on Pret with one customer death being enough to sue the living daylights out of them! One customer already unsuccessfully sued Pret in New York in 2016 after having suffered an anaphylactic shock ALSO from an unlabelled Sesame product. He was devastated when he learned of Natasha Ednan-Laperouse’s anaphylactic shock, leading to her death from an unlabelled Sesame product ALSO in 2016! He fought in court, but lost.

This lawsuit wasn’t a hint enough for Pret to do the right thing labelling their products! And then even AFTER TWO customer deaths Pret STILL didn’t do the right thing UNTIL the deaths became public! Only THEN did SLOW change happen. I cover this and their inconsistency in “Pret’s Labelling Commitment?” with their appalling and infamous slogans.

“It’s what makes Pret, Pret”!!

 

PretDoingRightThingHaHa

 

HR department logo:

Right Thing Naturally

 

So, this is the UK, no lawsuits.

“Polite”.

Politically correct.

Sweet-talking.

Complacent, inefficient, indifferent and arbitrarily dangerous for people’s health and lives.

FoodAllergyNews

From AllergicLiving.com

And Pret is very quick to change the shop signage of their 350+ stores in the UK for Pride month, while not acting on allergen labelling on their products until customer deaths became public.

Pret Signage

@celestine__ on Twitter

Customer deaths don’t make people wake up, certainly staff complaints, staff deaths and suicides don’t wake people up. No lawsuits. No investigations. A society full of indifferent people that only cares for a free cookie. We all know that the opposite of care and love is not hate, but indifference.

I despair at this.

And perhaps it mainly takes CEOs who are also the founders of their companies to care enough to make a difference. Most CEOs these days are just “managers” who were given the rod to the flock, and thus they don’t have concerns for what they were entrusted with. They then open the door to the wolves of private equity. And the suffering gets out of control with the “managers” sneaking out the back door, when the “slaughter” gets too bloody and the managers are in danger of getting cut.

 

Times report

The Times article

 

But I want to end on a positive note, another hopeful, courageous and principled CEO, whose words are blunt but much needed, and like Hamdi Ulukaya, a Captain with a capital “C”:

»To sell my business, this thing that I created, that I poured my life, 30 years of work in; to sell it to one of those bastards (venture capitalists), it would feel like selling one of my children into prostitution. And I was never gonna do it.«

Guy Singh-Watson
Founder and CEO of employee-owned Riverford

 

A list of blog entries I wrote regarding Clive Schlee: “Late Night Girl Articles

 

Riverford and Chobani scores June/July 2019 on Glassdoor

Riverford Chobani

 

UPDATE: October 2019

2019-10-02 Pano 38 26

 

 


 

I worked at Pret A Manger for almost 10 years and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote an article in the
Scottish Left Review.
Thank you for reading/listening.

Interview:

 

©2019 expret.org

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission is prohibited.

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An IMAGINARY but Honest Interview with Pret

 

Pixabay_interview-2071228__340

 

LNG: Thank you for your time and agreeing to do an imaginary but honest and transparent interview, this has been a long time in the making and I am grateful you finally agree to give us an unprecedented look into your business, especially staff treatment, and what makes you stand out on the high street.

PAM: Oh, no problem at all. Sorry it took so long to agree to an imaginary yet open and honest interview, but we’ve been really busy with our success as you know.

LNG: Yes, well done! May I call you Pret?

PAM: Sure, we love to be on first name basis here. We are family.

LNG: Thank you, you can call me what your CEO calls me.

PAM: Great! Okay Late Night Girl, what do you want to know about our company?

LNG: My first question….

PAM: (interrupts) Oh, would you like a coffee? On the house? The first hit is always free! 😉

LNG: No, thank you, I got my own! 🙂

 

Coffee paper cups

 

 

LNG: So, my first question is, what is the secret ingredient to your success?

PAM: Well, if we stay on the first name we have a secret spelling system here, we love to work with acronyms to really emphasize that we mean business when it comes to motivating our staff. Pret is French for “ready”. So, Pret A Manger means “ready to eat”. Fast food, from already cooked and processed products that arrive daily and are then assembled in the kitchens on the premises. But it is not just food ready to eat, we want our staff to always be “ready to work” come rain come shine, in good days and in bad days, till FS do us part.

L: What’s FS?

P: That’s another meaning, “FS” is the Firing Squad, but officially they are called “HR”, meaning Human Resources, of course. Our HR department have a really great slogan to sell their mission as, “Doing the right thing naturally”, and people buy into this slogan without questioning it, as PC is too common. It sounds too good to be true, doesn’t it? HR don’t do the dismissing themselves, no, they like others to execute this nitty-gritty muddy business. They…

L: (interrupts) What’s PC now?

P: Oh, common’?!

L: Ah, yeah, right. Sorry.

P: Tztz, you didn’t do your homework when preparing for this interview?! You don’t know our 6 P’s?!

L: No, no, yes, uhm, I know them all! (nods, while getting a first glimpse into the intimidation tactics) It’s just a lot to remember what you give your staff to memorize.

P: Yes, that is how brainwashing works, repeated bombardment of silly word games.

L: Sure.

P: So, where were we?

L: With HR not doing the dirty work.

 

ronald-mcdonald-you-re-fired-meme

 

P: Ah yeah, so they fire indirectly using their operational side of the business, managers who are tasked to hold hearings that are “fundamentally flawed” as one Tribunal Judge called it, they are unfair and only impartial if we need to cover ourselves.

L: Ah! So, it’s a lot to do with fear management?

P: You got it.

 

L: And how does the fear management work exactly? Talk me through a typical day in a Pret shop.

P: No problem. First of all, we don’t like to be known as a sandwich “factory”, even though we are hundreds of little sandwich factories. So, we put intensive incentives in place, pay a little bit more here, give a little more holidays there, put on elaborate parties, let the kitchens play loud and fast music to speed up their work pace and avoid them talking too much with each other wasting our precious time, no matter if they get a head ache or a tinnitus etc. etc.

In reality we have no choice but give a little here and there as the job is way too harsh, stressful and non-rewarding. So we apply psychology where we call our sandwich makers “chefs”, let them go through patronizing “graduation” so they assume they achieved something and won’t leave as easily.

 

L: Ah, clever!

P: Yes, it’s all psychology. We have slogans on our packaging saying “Lovingly made in this kitchen today”, we’re having a laugh with our staff because in this high-paced and stressful environment making something “lovingly” would only be to resign!

But our real main ingredient and the real spelling behind our acronym as already hinted early on is, Pret really is a four letter F-word spelled F E A R. It means Fire Early At Request or with the nickname of “Fret” to make it more appealing. Fear management is the main motivator for our lovely and hard working people, but we facade this in the perfect packaging of “Good Jobs for Good People”. We have a lot of good people, but after a while they get so burned out, feel devalued and dehumanized that they are not “good” anymore, and there are plenty of young people lining up for the job. We give out disciplinaries like napkins, we make sure that our staff always worry about their job security, and we don’t tolerate people being vulnerable (takes a sip from the organic coffee).

L: What do you mean by “vulnerable”?

P: Well, simply inconvenient occasions like bereavement or even mental illness of our staff. We feel that especially bereavement is “imposed” on us. That’s not nice.

L: (looking confused) So, it would be best to not be vulnerable, as staff wouldn’t be safe in their jobs?

P: That’s right.

 

L: So, if staff are bereaved, or suffer from a mental illness or disability that might affect their day-to-day work, and even if they work still really good while in bereavement, there is no policy in place to protect them from potentially being bullied by superiors?

P: Yes, something like that. We have a large HR department, larger than the IT or even food team. But it isn’t large enough yet, as one of our former employees has exhausted our HR department after being bullied during bereavement and being held low in shops. So we want to expand our HR staff to not let this happen again.

L: Wow! Must have been hard work. But at least you learned from this and won’t let the bullying happen again. That’s great.

P: No, we won’t let it happen again that anyone approaches HR with their concern about bereavement and bullying like this anymore, even though we advised that person (whom the CEO called his “late night girl”) to raise grievances, as we didn’t want to interfere with how the managers were mistreating her. As we don’t have an anti-bullying policy in place to protect the bereaved, we aim to divert to the grievance procedure as we don’t want to admit that we have a huge problem. A grievance procedure often deters the employee to raise the issue formally, as this is quite stressful to have to come up with all the evidence, not to mention becoming a target after speaking up.

For other issues like sexual orientation, pregnant women, physical disabilities, religious beliefs, equal opportunities etc. we have a strong and clear zero tolerance policy on discrimination, because there are laws in place and we would get into trouble if we’d let those groups be bullied. Sometimes we even use any of the above groups in discrimination to get rid of other inconvenient employees, the laws for the protection of the above groups really come in handy here, even if we have to tweak our reason for dismissal a little.

And our luck is that there are no laws to protect the bereaved, we can openly and even in writing express that this is “imposed” on us without any problems. We just don’t really want to bother with grief and mental issues, even while we know that we all will die, and 1 in 4 of us will at one point or another suffer from a mental health condition. Death and illness can happen to any person at any time for any reason. But we don’t want to think about it and want to just concentrate on the material world with all the money that can be made. If you work for us, your mind needs to be of steel and you better have “Metal” Health.

L: Just like a machine or a robot?

P: Exactly!

L: I see. Hm…

P: You’re catching on fast, I like that.

L: Oh, thank you, I feel honoured! *blushing*

 

flick2

 

P: So, to finish the thought, we pride ourselves in our HR department. They are super busy with all the grievances raised and disciplinaries issued, and of course the firing squad, ready to fire anytime for any and no reason (checking the phone as a text message comes in).

L: Sounds quite efficient. I’m impressed.

P: Thank you. Yes, could we speed this up a little? I have to attend to some business.

L: Sure, just finally I’d like to throw some questions out that you cannot skip, but have to answer honestly.

P: Uuuh, I’m intrigued, fire away!

 

L: Who was the first one you ever kissed?

P: Oh, I’ll never forget my first kiss! It was McDonald’s. We even got married so I can get a green card to the U.S. But we are divorced now, as I gotten my green card and dual citizenship now and won’t need McD anymore. But we are still friends.

L: Any kids?

P: Naa, we were always married more to our jobs, and our different tastes in food finally split us up! Career is more important, and as soon as I had my foot in the door to the U.S. our divorce was imminent.

L: It was a “marriage of convenience” then?

P: You got it!

L: I see. Okay, while on the subject of super mergers, what super powers would you like to have?

P: To fire all the shop staff in one go and exchange them with perfect smiley robots that are so real looking to customers unlike the current prototypes, fooling them, and so increase our profits even more. That way we won’t have to deal with staff not being as productive when they go through personal issues like bereavement or illness. We also won’t have to deal with any human being thinking for themselves. But mostly that way we can truly “man” all the tills at all times and have enough staff, almost more than customers. We could even place a human looking robot with each and every customer, raising sales going through the roof. We would also scrap the Misery Shopper, as we won’t need them anymore since we have perfect robots. Can you imagine the amount this would slice off our labour costs and bring out the maximum? (sigh, what a dream!) But it also means that we would need to rethink the HR department, maybe turning them into mechanics fixing the robots when they break. (ponder ponder)

 

L: Sorry, what did you say, the what? The “Misery” Shopper?? What’s that?

P: Did I say that??

L: Uhm, that’s what I heard.

P: Sorry, I meant the Mystery Shopper *smile*

L: Maybe I just misheard as I had a miserable coffee this morning! The competition hey. Should have gone to Pret instead!

P: Yes, that’s it, it’s all your fault! You misheard, it was your mistake, not mine! It’s one of our important Pret attributes, always blame downwards, never take responsibility. As long as we can smile, we’re fine!

 

robot-916284__340

 

L: Okay back to my questions. What time period would you like to visit, past, present or future?

P: The future, always the future as the present is a blur and the past is done with and not worth keeping fond memories of. We move on quickly, whoever can’t keep up with the pace will be left behind.

L: No regrets then, huh?

P: Hello? We are Pret we don’t regret!

L: I see. Who would you like to collaborate with in business?

P: Anyone and No one. Anyone who could pour more money into us, so that we can squeeze even more out of our workers to repay the investors. We don’t like to share the spoils except only with our HQ people and high up leaders. But if we do have a moment of generosity with our shops, it is mainly to try and keep them before they leave or our aim to win new ones (whispers: Brexit’s advancing fast now).

 

L: What is your greatest accomplishment?

P: Okay, that’s another tough one, as we have so many. But I would say… (looking up at the ceiling, tapping with the fingers on the coffee cup) I’d say it really is our HR department with that ever impressive slogan of “Doing the right thing naturally”.

L: What do you value so much that you would put your money where your mouth is, so-to-speak?

P: Again, investing in our HR department, making them bigger, even though they are already bigger than any of the other departments. We’d like them to give more disciplinaries, neglecting the bereaved and mentally ill, and fire faster. Any support that is in place, most are just Pret-ense for our own fear of the Tribunal, as we like to live up to our name.

L: Which was what again?

P: F E A R.

L: Ah yeah, that’s right.

 

L: What was the moment when you felt you’ve made it?

P: When our staff bought into fear management and unnecessary pressure.

 

robot-3486900__340

 

L: What was the scariest encounter you’ve ever had?

P: Tribunal Judges at first, but when we lose our case in court, we just pay the peanuts the Judges order us to pay in compensation and then go back to business as usual. Our most scariest encounter will always be the customers and public pressure, not to mention the Unions!

L: And the greatest?

P: All our hard working people in the shops, especially those with integrity and longevity during hard times. We really feel intimidated by them, as they show real passion which we only Pret-end to have for them. But don’t tell them, they need to think that they are not valued and their work is never good enough, so they work harder until they burn out and are exchanged with “fresh blood”. It’s like one of our main acronyms: FIFO, First In First Out or our internal acronym BPOFBI: Black Pudding Out Fresh Blood In. If they find out our tactics, it would also be the most embarrassing encounter, but that’s between us.

L: Of course! You do love your acronyms and slogans, don’t you?

P: (Smiling) It’s what makes Pret PRet!

L: Yes, Pret is next to nothing when it comes to PR.

P: That’s right, we are especially successful in this by employing former homeless people to confirm this when the pressure on us gets high to explain why we treat our staff so poorly. The CEO invites a group once a year to his private Austrian property, and that way we win them for our reputation to speak up for us should we reap criticism from the public regarding staff treatment. We also aim to not integrate them too much into regular Pret shops, but are working on having shops run entirely by former homeless people, as they won’t cope in the long-run in a regular mainstream Pret shop, with all the bullying and high stress environment. It wouldn’t look good on our PR.

 

L: Makes sense. To continue with the questions, which food item are you currently working on to be the best selling of all time, not only in Pret but in the world.

P: Well, now you want to know some secrets here, what food item our food team is working on. I can’t let you in on that one, even though I agreed to do an open and honest interview. But I will say this much: it has to do with the Hearts of our staff.

L: Interesting! Similar to dishes like Liver Mousse or Kidney Pâté, but only with Hearts? Like Hearts on a Platter? Are some Minds part of the new stew as well? Oooh, I can’t wait for the new product launch!!

P: (motions with a gesture of sealed lips)

L: What, if any, is your hidden talent?

P: Doing the wrong thing naturally.

 

People-who-are-dishonest-are-perceived-as-incompetent-

 

L: On a personal level, which instrument would you like to play?

P: Hearts and Minds.

L: You can only choose one!

P: That’s not fair! I can’t choose! *biting on the coffee lid*

L: Well, strive for perfection here, a little extra mile will go a long way.

P: Okay Minds, as Hearts are often broken already and useless therefor. The Mind still needs tuning and somewhat breaking like a wild horse that is thinking on its feet too much. We are not in the horse whispering business, we break them!

 

L: Starbucks or Caffee Nero?

P: Pret!

L: Prosciutto or Posh Cheddar?

P: Well, since we go towards more Vegan, it would be Hearts. Organic Hearts of course!

L: Of course!

L: Mystery Shopper visits or Senior Management visits.

P: (regaining posture after the Heart vs Mind decision) Senior Management visits of course, we love to see the nervousness and fear on the faces of our managers and teams when we walk into shops.

L: Makes sense, that F E A R thing again, I really get to know you now and how consistent you are, very reliable.

P: (lifting the head with pride) Thank you. Now I am almost blushing.

L: Comedy or Drama?

P: Since we have too much Drama already, I’d choose Comedy, although they both go very close together in our company.

 

stressed-woman-3309731__340

 

L: Which micromanaging rule are you most proud of and why?

P: Letting our staff sign countless training rules without having the time to really train. We just like to cover our backs.

L: Which other countries would you like to conquer for Pret?

P: The whole world of course, even jungles where the monkeys live.

 

L: While on the subject of monkeys, if you were an animal, what would you be?

P: A Pret-Bull.

L: Why?

P: We like to look intimidating to our staff, but they don’t know that barking dogs don’t bite. We only bite together in groups and when we smell fear, which brings us back to fear management.

L: All well thought out then.

P: Yes. Are you sure you don’t want that coffee? It’s free!

L: No, thank you.

 

L: Final question, what was the best advise you’ve ever received?

P: Hire fast and fire even faster. Made today, gone today.

L: Thank you.

P: Well, that was fun!

L: Yeah, wasn’t that bad, was it? It must feel good to be honest.

P: Absolutely, never thought it would feel so relieving. I’ve learned a lot about myself today. Well, unfortunately, since it is lunch time I have to get back to the pub with my OPs managers for a few pints while our good and hard working people make it happen for us.

L: Of course, thank you for taking the time out of your busy schedule. And thank you for this imaginary but honest and open interview.

P: Any time! And let me know whenever you want that free coffee 😉

L: Thank you. But no thank you. I am on my way to interview Sainsbury’s, one of the big ones to have signed up for the Disability Confident employer scheme, I want to avoid too many toilet breaks during this important interview.

P: Disability what?

 

L: Never mind, you wouldn’t be interested in that.

P: I guess you’re right. We need to keep that fear thing going.

L: That’s what I meant. Thanks again. See you again soon. *not*

P: Yes, oh while you are with them, could you ask them if they would be keen to have a Pret shop inside their supermarkets, like Costa does with Tesco with those rather unhygienic automates? That way at least we could Pret-end again to be part of this Disability thing you talk about without really being part of it of course. 😉

L: I see what I can do… *not*

 

Late Night Girl2

 

©2018 LateNightGirl.org

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote an article in the
Scottish Left Review.
Thank you for reading/listening.

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

 

THE Song for Times Like These

 

Chapman

 

Timeless as history keeps repeating itself.

 

 

Talkin’ ’bout a Revolution

 

Don’t you know
They’re talkin’ ’bout a revolution
It sounds like a whisper
Don’t you know
They’re talkin’ about a revolution
It sounds like a whisper

While they’re standing in the welfare lines
Crying at the doorsteps of those armies of salvation
Wasting time in the unemployment lines
Sitting around waiting for a promotion

Don’t you know
Talkin’ ’bout a revolution
It sounds like a whisper
Poor people gonna rise up
And get their share
Poor people gonna rise up
And take what’s theirs

Don’t you know
You better run, run, run, run, run, run, run, run, run, run, run, run
Oh I said you better
Run, run, run, run, run, run, run, run, run, run, run, run

‘Cause finally the tables are starting to turn
Talkin’ bout a revolution
Yes, finally the tables are starting to turn
Talkin’ bout a revolution, going on
Talkin’ bout a revolution, going on

While they’re standing in the welfare lines
Crying at the doorsteps of those armies of salvation
Wasting time in the unemployment lines
Sitting around waiting for a promotion

 

— Tracy Chapman

 

 

The Cost of Systemic Workplace Bullying – 2

 

As I tend to not want to waste time as life is short and no-one is guaranteed another second on this earth, I went straight into the ultimate cost of systemic workplace bullying in my first post, the cost of life. Death by suicide.

In this second post I want to highlight a precursor to suicide: mental health, mental illness in all its forms.

What bullying does to mental health and how I am experiencing it in my struggle to recover is very simple.

 

pexels-photo-278303

 

Systemic bullying sends a distorted and twisted message to the mind.

In a nutshell, if you are in a room with 10 people and 1 person is treating you disrespectfully or attacks you, while 9 people treat you kindly and respectfully, you think to yourself ‘What’s wrong with that person?’

If you are in a room with ten people and 1 person is treating you respectfully and kind, while 9 people treat you with contempt, disrespectfully, attack or exclude you, you think to yourself ‘What’s wrong with me?’

That is what systemic bullying does to the mind and mental health.

Systemic bullying from a group is like democracy gone wrong!

It is not always the majority that is right! It is the majority that is set up of individuals who have their own set of “values”. They have little to no values and principles that are universal and that robs them of courage, blinding them to opportunities to make a positive, and sometimes even life-saving difference.

 

pexels-photo-568021

 

One of my favourite poems by Emily Dickinson, which I interpret in my own way and a favourite poem in general, always reminds me to chose my crowd carefully:

 

The Soul selects her own Society —
Then — shuts the Door —
To her divine Majority —
Present no more —

Unmoved — she notes the Chariots — pausing —
At her low Gate —
Unmoved — an Emperor be kneeling
Upon her Mat —

I’ve known her — from an ample nation —
Choose One —
Then — close the Valves of her attention —
Like Stone — 

 --- Emily Dickinson

 

I choose my society based on the values that I have. And if a majority chooses to bully an individual or a certain people group, then there is something wrong at the foundation of the values and principles of that majority.

If a company does not have a clear zero tolerance on workplace bullying, than I question the foundation on which this company builds their “values” on.

Mental illness is the cost of systemic bullying and is the precursor to suicide.

Is this really the legacy and the cost a company is willing to have on their record, as I believe things will always come to light sooner or later, unless it is dealt with from the root at top levels.

 

Bullying at work

 

©2018 LateNightGirl.org

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote an article in the
Scottish Left Review.
Thank you for reading/listening.

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

You’re NEVER too Small to make a Difference!

 

… just don’t stay alone for too long!

 

We_Can_Do_It!-696px_crop

+

 

We_Can_Do_It ANTS

=

 

This is a video tutorial on how true Human Resources in form of Unions organize the little folk to take on the big guns:

Pay attention to the chain they’re creating at the end. Slow motion further in the video.

 

Don’t eat while you watch this!

(The one the red arrow is pointing at, that’s me! lol)

 

Little folk like this lady has her own union in student activists and a lot of the world behind her! You go girl!

2018-07-25 Elin Ersson Student Activist2

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

Quote of the Day #21 – Pret A Slave

 

Quote of the Day: “Stressful and dominating. People will dominate you until you feel like resigning the job. Supervisors/Team Leaders treat you like a slave.”

 

Bullying Boss

 

 

2018-07-17 Quote #21 Treated like slave

Team Member Review

 

Featured on Pret Staff Complaints. A compilation.

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

Quote of the Day – Pret A Machine #19

Quote:

“Horrible training, too many lies”

Cons: Training sucks, people are treated like crap. Upper management do not care about you, will never recommend this company. Bottom line as a British company they treat employees as machines, they don’t care about how they feel, expect too much for too little. Horrible environment.

Advice to Management: Treat people with respect and appreciate their hard work. Stop using your British mentality when it comes to deal with people. You’re people are horrible at this.”

 

Robot sad crop

 

Quote of the Day from NYC: “Training sucks, people are treated like crap. Upper management do not care about you, will never recommend this company. Treat people with respect and appreciate their hard work. Bottom line as a British company they treat employees as machines, they don’t care about how they feel, expect too much for too little. Horrible environment.”

 

2018-07-15 Quote #19 Horrible Too many Lies

NYC Pret Staff Review

 

Featured on Pret Staff Complaints. A compilation.

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of expret.org, poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – Present poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

Quote of the Day #16 – Poor A Manger

 

Facebooks-Dislike-Button-Could-Get-a-Big-Thumbs-Down-Itself

 

I leave the quote as is without correcting the spelling just to leave it in their own words.

 

“Poor and terrible management.”

i was really looking forward to start my new job back in april this year, my first manger was ok then i had a new one start and my rotas were never correct and on many occasions i went to work to be told i wasnt working, ive just gone back to work after a holiday and after two occasions of phoning to be told i wasnt working i went into work to be told by the manger i had been sacked for not attending !!!! really disappointed and angry with the way ive been treated

Yes, if you were a customer being treated poorly you would get a massive apology and a voucher from Pret after complaining to them. The manager would get into trouble who in turn will put the team member into trouble. Sorry that you were “only” a staff member with no value to them.

And yes, I’ve been there, too. My rota was on a certain schedule, I came in at 5am just to be told that I’m either off that day or due to start at 11am as the manager just changed the rota without first of all asking me and secondly not being bothered informing me of the rota change.

You make plans for the afternoon as you assume you start at 5am just to have to struggle with the manager to get your initial 5am shift back as you made plans for the day/week.

This is typical behaviour from managers who then pressure you to cancel your private plans or look for another shop or job. It is deeply ingrained in management who are incapable and do what they want. Very poor.

 

2018-07-11 Quote Pret #16

Team Member, Crawley

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Quote of the Day #15 – Pret Annihilate Humanity

 

Breaking up the review into sections (bold high-lights by me), the whole of this review needs to be highlighted because it is more than true! As usual I leave any mistakes in to keep it in their own words.

Before you read the below review, please sit down, take a deep breath and make sure you are not eating anything that might get stuck in your throat.

 

alcohol-hangover-event-death-52507

 

»This job can annihilate every piece of humanity inside of you.«

 

You start work at 4:30 in the morning when its dark and you finish at 16:30 when its dark again in the winter and you spend your whole day in the kitchen without windows where its very very cold, 4-5 degree and you are required to wear the short sleeved uniform because they are always under staffed and you might have to run on till at any point of the day.

There is painfully loud music in the kitchen so that you dont talk with the others because this is slowing you down and you have a timer that beeps every so minutes and you have to race and assemble sandwiches as fast as you can which is like a game at first but it becomes very stressful with time and you are always late, always behind and if you somehow manage to finish for the time set the next day they give you more stuff to make in the same time. Its all about productivity.

I spend 6 months racing all day and barely spoke 3-5 words a day on my shifts if I’m not on till where you are required to have the widest fake smile on earth, highly pitched voice and again be as fast as possible, its all a race. Everywhere its very noisy and very busy and you are always behind and the stress builds up so much that me and many of my colleagues had to take pills for sleep because you hear the noise in your head when you get home after work and we had this random mental break downs where you are crying on your lunch break without any real reason, its just tears coming out of your eyes and you cant stop.

The giant corporation is making wealth from squeezing every drop of “productivity” from the employees and when people break and quit there are always more desperate poor students or immigrants willing to take their position. People work there no more than 3-6 months but there are people that are ok with being on autopilot all day and can deal with the lack of any thoughts in their head day after day after day.

There is no place for thoughts, just reflexes. You do the same stuff over and over and over as fast as possible every day and when you get home you either drink or you you act drunk because when someone asks you something you cant answer. You just stand there like a vegetable and try not to shake, humming and trying to suppress the chaotic noise in your head.

 

BINGO!!! Every dot and comma of this review is 150% spot on!!

 

So, understandably that Pret is now desperate for staff, giving £1000 to each employee as Brexit is advancing fast. £1K that would take 10 years of service to receive, they now throw out at all employees even new staff (which is peanuts for Pret) to gain and retain staff.

Lucky Pret, they fired me 5 months short of my 10 years’ service while my father was in intensive care, just out of a coma. But lucky me I survived to talk about my ordeal!
The above will only get worse with the new take over by JAB based in tax haven Luxembourg! At current and new Pret staff, take the money and run! Good luck!

 

pexels-photo-271171

 

Quote of the Day:

LINK >>> “You will lose everything that makes you human.” !!!

 

2018-07-12 Quote Pret #17

A long list of Pret Staff Complaints with Links to Employment Review Websites

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org, LateNightGirl.page.tl unless otherwise stated. All Rights reserved. Disclaimer.

 

Quote of the Day – McLibel

 

A spot on quote: “Most so called anti-social behaviour is actually people fighting over the crumbs that are thrown from the table. The real people who are behaving anti-social, are those who control all the resources and deprive other people of what should be shared amongst us all.”

— Helen Steel (at about 1:12:50)

That is what I always told my teams when I worked in Pret A Manger, when team members were frustrated at the stress and pressure from the managers and customers where they started to rebuke each other. I would stop them and tell them that we are working in a highly intense and stressful environment, and that we are doing extremely well. I told them that it is head office who come up with unrealistic rules to drive us to do more and more and more …. to breaking point while we in the team eat each other up. We should rebuke the top leadership at HQ for putting this on us, not giving each other more stress.

It was moments like these when I saw the team relax again, even apologizing to each other and keep going…

Now my advise would be to not just keep working, but stand up against this “anti-social” behaviour from the top down.

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

When a Business gets it Right! Social-Bite

 

 

Nothing more to add to that!

 

VillageForHomeless

Scottish café chain built a village for the homeless

Social-Bite.co.uk

 

There’s hope amongst all the greed in the world.

 

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

The McLibel Case

 

“A long time ago there was a company that made lots of money selling bits of meat between two bits of bread.

Many people were employed to put the meat between the bread and many animals were killed to be the meat.

A friendly clown persuaded children to love the company.

Some decades passed and all was well. The company became very, very rich. Richer even than many countries.

And then some people wrote in their newspapers that eating lots of the meat and bread could make people ill. Other people said on television that too many trees had been cut down and that the workers were unhappy.

This made the company very angry.

The company looked around the world and saw that in England there existed a special law that could stop people saying things the company didn’t like.

And make them say sorry.”

 

The Guardian newspaper apologized.

Other Newspapers apologized.

Channel 4 apologized.

Daily Mirror apologized.

Daily Mail apologized.

Bromley and Hayes News Shopper apologized.

BBC Radio Sheffield apologized.

Granada Television apologized.

The Cumberland News apologized.

TimeOut apologized.

Sunderland and Washington Times apologized.

Linda McCartney apologized.

Lowestoft Journal apologized.

Spitting Image apologized.

Best magazine apologized.

GreenScore apologized.

Green Capitalist apologized.

Hatfield polytechnic apologized.

Turning Up The Heat apologized.

Chiltern apologized.

Morning Star apologized.

Here’s Health apologized.

Morning Star apologized.

filmkraft apologized.

Chiltern Radio apologized.

Casio College apologized.

Today apologized.

Manx Independent apologized.

Slow Observer apologized.

Islington Community Housing apologized.

Wales on Sunday apologized.

Of the Greens apologized.

New Leaf Tea Shop apologized.

Kingston on Thames polytechnic apologized.

The Sun apologized.

BBC apologized.

Somerset Country Gazette apologized.

Bournemouth Advertiser apologized.

 

McLibel Not sorry

(Intro of documentary video below)

 

This case has always inspired me. I saw this first about 10 years ago and admired the tenacity and principles of two “small” people not bowing to a Goliath.

In a nutshell, two activists where sued by McDonald’s (the American side who found a loophole in UK’s legal system) for libel because they were handing out leaflets regarding the food, staff treatment, animal cruelty etc.

Their activism was covered by several news media organizations, Newspapers and TV news channels. McD got “upset” and all the media people apologized… except these two simple “little” giants Helen Steel and David Morris.

 

mcdonalds_wideweb__430x315

 

Fasting forward 5+ years, they half won the case against McD upon appeals and went further to the European Court winning their case that it isn’t fair that when regular people are sued by a multi-million dollar company with all their big shot lawyers, for the regular people not being able to get free legal representative. Any criminal has the right for free legal aid, but regular folk who are completely outnumbered and outsourced by a Goliath should be able to have the same rights. And they won that case!

They deserve a spot in my Hero section. Helen Steel, David Morris, Keir Starmer and all the volunteers and supporters who chipped in to support their case, which in reality Steel and Morris fought for all of us regular people!

It is really worth watching this almost 1.5 hour documentary. If you are on the right side of justice and empathy for hard working people, this will inspire you to even just support people who don’t have the power or means to fend for themselves.

 

Full McLibel Documentary

Website of the Documentary

McSpotlight

 

A spot on quote: “Most so called anti-social behaviour is actually people fighting over the crumbs that are thrown from the table. The real people who are behaving anti-social, are those who control all the resources and deprive other people of what should be shared amongst us all.”

— Helen Steel (at about 1:12:50)

 


 

I worked at Pret A Manger and survived systemic workplace bullying during bereavement that involved HR, the top leadership, HQ and even the now “retired” former CEO Clive Schlee. I declined 4 settlement offers if I am silent about my ordeal. But I rather starve and speak out to help others. For an overview of important blog entries of my experience with Pret, please visit “My Ordeal with Pret A Manger”. The little arrow to the right next to each heading will lead directly to the post.
I tell my story for the first time verbally in below audio player interview on a podcast by The Adam Paradox, and wrote an article in the
Scottish Left Review.
Thank you for reading/listening.

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – Present: poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Quote of the Day #11 – Pret A Squeeze

 

Some jobs are not for the faint of heart. But a job that is just in a coffee & sandwich place, sucking the life out of you because most managers are insecure, selfish, greedy, power-hungry, being placed into management positions they don’t belong in (yet). Managers who are not trained in people and leadership skills; managers who misunderstand leadership, mistaking it for being taskmasters, assuming they own the staff; managers with their agenda to cover up their own inadequacies and insecurities by suppressing and bullying staff, these managers in the long-run gain no respect.

They are mislead by upper management who fool them that their so-called “hard work” got them into management positions, while in reality it was their willingness to bow to any and all of the expectations that whatever is needed, whatever the cost, they do anything to advance up the ladder, no matter if right or wrong. Their blind obedience to wrong doing and a corrupt system gets them up the carrier ladder fast. It is easy to climb up fast, the real challenge is to keep it up “up there”.

It took me years in my naivety and giving people the benefit of the doubt to understand this, where I always asked myself frustrated why there are too many managers being harsh or indifferent, complacent, unfair… The fish stinks from its head, if the majority of “leaders” are like this, it always comes from the top, enabled and welcomed by a system put in place that takes advantage of good people for the sake of gain. Like Gandhi said, “There is enough for everyone’s need, but not enough for everyone’s greed.”

I have experienced myself and seen managers mistreat me and staff for prolonged times, and myself and others complaining and raising grievances, but to no avail. It makes perfect sense then that even bereavement at the workplace is an inconvenience, I survived to speak about it. And yet, the moment that manager does something that might hurt the company, that the company doesn’t approve of, they very quickly find whatever even smallest thing against that manager to fire them.

A corrupt system will produce and welcome corrupt management, because this kind of system needs those kind of managers to do their bidding. If you are a person of integrity and principles, you won’t make it far in a corrupt system, unless you wiggle your way through, quietly not creating any waves. But is that integrity? How goes the saying,

 

edmundburke1-2x

 

While it is good to wiggle your way through the mine field of elbows and a cut throat mentality with tricks and traps on many a corner, it might even be smart to rise to the top and then be able to change things. This is in no way to attempt a comparison, but a simple example of Oskar Schindler, business man and member of the Nazi party, who cleverly and courageously used his position to save over a thousand Jews, by pretending he needed them for production in his factory. He just found and created jobs for them.

This is an extreme example, but every principle starts small. To just watch how employees are mistreated, held low, bullied, driven and pushed to work until breaking point, has nothing to do with integrity, but has rather more to do with cowardliness. And it worries and scares me that when governments become oppressive, it will be far easier to go along and “obey orders” in a suppressing government, when our principles are already compromised and not even present in the day-to-day workplace!

Yes, I’m being very blunt again, but I have to, because I almost lost my life while many good people just watched and kept their heads down.

 

So, what is the quote of the day?

 

Quote #11

Team Members reviews

 

WARNING: Not for the faint of heart. Watch with caution!

But this is how it felt, you worked to the point of exhaustion and fatigue WHILE being bereaved and traumatized, and it was NEVER good enough!

Overbearing managers SUCK!

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

 

Quote of the Day #10 – Kiss A Bum

 

Quote: “Managers treat you poorly, they are racist and discriminating. If you want to get [a] promotion you have to sleep with someone and kiss manager’s bum.”

That is true, I know people who sadly went down that route, it’s an open secret. They eventually have put hidden cameras into the offices in the shops, not only because of potential theft, but because managers were getting “too close” in the office with a team member after a trading day, giving them some “personalized training” for promotion!

This is a Sandwich chain for crying out loud, not a law firm, a political party or the music and film industry. Yet, people lower themselves so much to think they have to do this. Even in the film industry or a law firm I wouldn’t go down that route, but you will understand my point! What people are willing to do, to get into leadership positions is very sad. And this they then pass on to their teams, who become like them if they don’t have strong principles and values on their own. Vicious circle, very, very sad.

 

Quote #10 4July18

A former Manager’s review

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.

Quote of the Day #9 – Corrupt A Manager

 

Sheryl Sandberg quote

(COO Facebook)

 

“Worst company to work for

I worked at Pret A Manger full-time (More than 10 years)

Pros: Pret was the best company 10 years ago, they were more about the people and it was best place to work

 

Cons: now the company is just about the profit also it is run like mafia organisation where it is about who you know, the team member are over worked and managers are always working with fear, the way the company is going it will not last long.

 

Advice to Management: Get back to basic, care about the team and always listen to the little people, also be open and get rid of some top management who are so corrupt.”

 

 

Quote of the Day: “the team member are over worked and managers are always working with fear, the way the company is going it will not last long. … be open and get rid of some top management who are so corrupt.”

 

 

Quote Pret #09aa

Assistant manager review, London

 

Featured on Pret Staff Complaints. A compilation.

 

 

Unless otherwise stated or linked to, this website and all writings within this site are the property of poetrasblok.com, LateNightGirl.org and are protected by copyright and other intellectual property laws. Reproduction and distribution of my writings without written permission are prohibited.

©2017 – 2019 poetrasblok.com, LateNightGirl.org unless otherwise stated. All Rights reserved. Disclaimer.